In order to speak to a live person in CenturyLink customer service, you need to dial 1-800-366-8201. You can contact customer service agent in two ways.
If you are not a new customer and want to quickly get connected to a live customer service, you could just listen to all the automatic prompts and at the end, you will get connected to a live agent.
If you know a phone number or 9-digit billing account number associated with your account you can also enter it at the prompt and proceed with further prompts.
If you are a new customer, you need to say “new customer” or press 1 and provide the name of the state where the new service will be located:
- For Arizona, Colorado, Idaho, Iowa, Minnesota press 1.
- For Montana, Nebrasko, New Mexico, North Dakota press 2.
- For Oregon, South Dakota, Utah, Washington, Wyoming press 3.
- For other states press 4.
After that you will get connected to a live customer service representative.
For your convenience below is CenturyLink voice prompt main menu:
- For billing press 1.
- For payments press 2.
- To discontinue services press 3.
- For products and services press 4.
- For repair or technical support press 5.
CenturyLink Customer Service Options
CenturyLink Phone Customer Service
- For Repair & Tech Support you need to dial 1-877-348-9005.
- For Account & Billing Support you need to dial 1-877-837-5738. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm.
- For Payment Specialists you need to dial 1-800-423-8994. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm.
- For Order New Services you need to dial 1-866-963-6665. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm and Saturday – Sunday 9am – 5pm EST.
- For Move, Disconnect, or Cancel you need to dial 1-877-803-8414. Official customer service for CenturyLink is available Monday – Friday 8am – 6pm.
- Para Asistencia en Español you need to dial 1-800-564-1121.
CenturyLink Social Networks Customer Service
- CenturyLink customer service on Facebook could be reached on CenturyLink Facebook page
- CenturyLink customer service on Twitter could be reached on CenturyLink Twitter page
- CenturyLink customer service on Youtube could be reached on CenturyLink Youtube page
CenturyLink Start Chat
You can start a chat session with a CenturyLink support representative on the site http://www.centurylink.com/home/help/contact.html by clicking the “Start Chat” button that is on the right top of the screen or in the part of the screen “Connect With Us Online”.
Questions and Answers
Is 24/7 customer service available from CenturyLink?
No, 24/7 customer service is not available from CenturyLink. You can call CenturyLink during the following hours: Monday – Friday 8am – 6pm and Saturday – Sunday 9am – 5pm EST.
What is 1-800 Telephone Number for CenturyLink
CenturyLink1-800 customer service telephone contact number is 800-366-8201.
How to talk to a human in CenturyLink
You can follow instructions at the beginning of this article to learn how to quickly get to a human in CenturyLink.