If you need to speak to a live customer service representative in Etisalat customer service you need to dial 800-101. To speak with a live agent, you need to press 2 (to join Etisalat family), then press 1 (to switch to Etisalat), after press 1 (to speak to the adviser) and stay on the line (typical waiting time is about 2-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For support on your existing Etisalat account press 1.
- To join Etisalat family press 2.
- For support on roaming in UAE press 3.
Second part of the menu (if you press 2):
- To switch to Etisalat press 1.
- For offers and promotions on personal services press 2.
- For offers and promotions on business services press 3.
- To go back to previous menu press star.
- To go back to main menu press 8.
Etisalat Customer Service Hours
Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
Etisalat Customer Support Phones
- Etisalat Customer Support Phone is 800-101. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
- For Etisalat customers you need to dial 101. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
- For Etisalat Customer Care Centre (for individuals) from outside the UAE you need to dial +971-400444101. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
- For Etisalat Business Customers contact 8009111.
- For Etisalat Customer Care Centre (for enterprises) from outside the UAE you need to dial +971-8005800. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
Etisalat Fax Number
- For Inside the UAE: For all services 105.
- For Internet Services: 06-7460444.
- Outside the UAE: +971-400444105.
Etisalat Social Networks Customer Service
- Etisalat customer service could be contacted via Etisalat Facebook page. Typically Etisalat customer service representative replies within an hour.
- You can also reach Etisalat support via Etisalat Twitter page
- You can view latest Etisalat Youtube videos at Etisalat Youtube channel.
- You can view latest Etisalat photos at Etisalat Instagram page.
- You can message a live customer service representative using Etisalat Linkedin page.
Etisalat Live Chat Support
Etisalat doesn’t offer live chat support.
Etisalat support e-mail
- For Etisalat support questions send an e-mail to [email protected]
Etisalat Help Center
- You can get more information about Etisalat Customers on the Etisalat Customers Support page.
Etisalat Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 1pm
Reach Real Person in Etisalat by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Etisalat Facebook account or Etisalat Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Etisalat are provided above.
What to do if Etisalat Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Etisalat customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Etisalat Customer Service are the most accurate.
If you successfully reached a live customer service agent in Etisalat please leave your instructions in the comments section below so everyone can use it.