How to Talk to a Live Person in Etisalat Customer Service

If you need to speak to a live customer service representative in Etisalat customer service you need to dial 800-101. To speak with a live agent, you need to press 2 (to join Etisalat family), then press 1 (to switch to Etisalat), after press 1 (to speak to the adviser) and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For support on your existing Etisalat account press 1.
  • To join Etisalat family press 2.
  • For support on roaming in UAE press 3.

Second part of the menu (if you press 2):

  • To switch to Etisalat press 1.
  • For offers and promotions on personal services press 2.
  • For offers and promotions on business services press 3.
  • To go back to previous menu press star.
  • To go back to main menu press 8.

Etisalat Customer Service Hours

Live customer service representatives from Etisalat are available 24 hours a day seven days a week.

Etisalat Customer Support Phones

  • Etisalat Customer Support Phone is 800-101. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
  • For Etisalat customers you need to dial 101. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
  • For Etisalat Customer Care Centre (for individuals) from outside the UAE you need to dial +971-400444101. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.
  • For Etisalat Business Customers contact 8009111.
  • For Etisalat Customer Care Centre (for enterprises) from outside the UAE you need to dial +971-8005800. Live customer service representatives from Etisalat are available 24 hours a day seven days a week.

Etisalat Fax Number

  • For Inside the UAE: For all services 105.
  • For Internet Services: 06-7460444.
  • Outside the UAE: +971-400444105.

Etisalat Social Networks Customer Service

Etisalat Live Chat Support

Etisalat doesn’t offer live chat support.

Etisalat support e-mail

Etisalat Help Center

Etisalat Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 1pm
Sunday closed

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