How to Talk to a Live Person in Motorola Customer Service

If you need to contact a live person in Motorola customer service you need to dial 1-800-734-5870. To speak with a live agent, you need to press 1 at the first prompt, then press 6 at the second prompt, after that press 5 at the third prompt, and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

First Menu:

  • For product information and help using your device press 1.
  • For warranty and repair support press 2.
  • For sales support press 3.

Second Menu:

  • For mobile phone press 1.
  • For Moto Mods press 2.
  • For tablets press 3.
  • For smartwatches press 4.
  • For accessories press 5.
  • For all other product press 6.

Motorola Customer Service Hours

Motorola live customer service agents are available from 7am to 10pm CST Monday-Friday and from 9am to 6pm CST Saturday-Sunday.

Motorola Customer Service Phones

  • Motorola customer service phone number is 1-800-734-5870. Live customer service representatives are available from 7am to 10pm CST Monday-Friday and from 9am to 6pm CST Saturday-Sunday.
  • For Mobile Phones, Moto Mods and Moto 360 you need to dial 1-800-734-5870.
  • For Accessories you need to dial 1-888-508-6052. Live customer service representatives are available from 7am to 7pm CST Monday-Friday.
  • For Monitors and Home Phones you need to dial 1-888-331-3383. Live customer service representatives are available from 7am to 7pm CST Monday-Friday.
  • For Weather Radios you need to dial 1-800-638-5119. Live customer service representatives are available from 7am to 4pm CST Monday-Friday.
  • For TTY Support you need to dial 1-888-390-6456. Live customer service representatives are available from 8am to 5pm CST Monday-Friday.

Motorola Social Networks Customer Service

Motorola Live Chat Support

You can start a live chat session with a Motorola Support Agent on the Motorola Contact page by clicking the “Chat with Us” button. Chat is available 24 hours a day seven days a week.

Motorola Help Community Customer Service

You can ask a question about Motorola on the Motorola Help Community.

Motorola support e-mail

To contact Motorola via email use the following Motorola contact form by clicking the “Email Support” button.


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