How to Talk to a Live Person in Toyota Customer Service

If you need to contact a live person in Toyota customer service you need to dial 1-800-331-4331. To speak with a live agent, you need to press 5 at the first prompt, then press 5 at the second prompt and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about the Mirai fuel cell vehicle press 8.
  • For roadside assistance press 1.
  • If you are calling about a recall or recent media release press 2.
  • If you are calling about an existing case or you know your parties extension press 3.
  • If you would like to share a concern or problem press 4.
  • If you have general questions about Toyota, our product or dealers press 5.
  • To repeat this menu press star.

Toyota Customer Service Hours

Toyota live customer service agents are available from 7am to 7pm CST Monday-Friday and from 7am to 4:30pm CST Saturday.

Toyota Customer Service Phones

  • Toyota customer service phone number is 1-800-331-4331. Live customer service representatives are available from 7am to 7pm CT Monday-Friday and from 7am to 4:30pm CT Saturday.
  • For TTY/TDD Users you need to dial 1-800-331-4331.
  • Toyota Financial customer service phone number in Continental US is 1-800-874-8822.
  • Toyota Vehicle Service Agreement customer service phone number is 1-800-228-8559.
  • Toyota Prepaid Maintenance Plans and Toyota Auto Care customer service phone number is 1-800-228-8559.
  • Toyota Guaranteed Auto Protection (GAP) customer service phone number is 1-800-255-8713.
  • Toyota Excess Wear and Use Protection (EWU) customer service phone number is 1-888-548-8821.
  • Toyota Tire & Wheel Protection (T&W) and Key Replacement customer service phone number is 1-855-999-0518.
  • Toyota Credit Life and Disability Insurance Claims (CLAH) customer service phone number is 1-800-445-8154.

Toyota Social Networks Customer Service

Toyota Live Chat Support

Toyota doesn’t offer live chat support. Best way to contact Toyota is to call them at 1-800-331-4331.

Toyota Mailing Addresses

Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001

Toyota email Customer Service

To contact Toyota via e-mail use following Toyota contact form.


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