If you need to contact a live person in Vivint customer service you need to dial 1-855-290-3685. To speak with a live agent, you need to press 1 at the first prompt and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other available options:
- If you are currently a customer and would like to speak to a representative press 1.
- If you have question about becoming a new customer press 2.
- To repeat these options press 3
If you press 1 in the above menu you will get the following sub-menu:
- To report an alarm or cancel alarm dispatch press 1.
- For equipment issues press 2.
- For billing or account support press 3
- To move or cancel your service press 4
Vivint Customer Service Hours
Vivint live customer service agents are available 24 hours a day seven days a week.
Vivint Phone Customer Service
- Vivint customer service phone number is 1-855-290-3685. Live customer service agents are available 24 hours a day seven days a week.
- For Billing, Customer Service & Technical Support you need to dial 1-800-216-5232.
- For Solar Energy Support & Purchase inquiries you need to dial 1-877-404-4129.
- To purchase a system you need to dial 1-855-616-6589.
Vivint Social Networks Customer Service
- Vivint customer service could be contacted via Vivint Facebook page
- You can also reach Vivint support via Vivint Twitter page
- You can view latest Vivint videos on Vivint Youtube page
- You can view latest Vivint photos on Vivint Instagram page
Vivint Live Chat Support
You can start a live chat session with a Vivint Support Agent on the Vivint Contact page by clicking the “Support chat” button.
Vivint support e-mail
Media Inquiries: [email protected]
Vivint Mailing Addresses
62992 Collections Drive
Chicago, IL 60693-0629