How to Talk to a Live Person in National Grid Customer Service

If you need to talk to a live person in National Grid customer service you need to dial 1-800-322-3223. To speak with a live agent, you need to say “I’m not a customer” at the first prompt and say “yes”. Then say “no” to the “Are you interested in starting an account with us?” question, after say “no” to the “Are you a commercial or industrial color or a contractor?” question and then press 4. After that, you will just need to wait (typical waiting time is about 1-2 minutes).

Also you can to the talk to a live person in National Grid customer service in another way. You need to say “I don’t have the phone number” at the first prompt and say “yes”. Then say “I don’t have” to the “Say 10 digits account number” question after say “something else” and press 4.

Alternatively you can use the following other available options at the last menu:

  • To start or stop your service press 1.
  • For collections has to account or credit-related matters press 2.
  • If you are calling about an industrial or commercial account press 3.
  • li>If you are calling for any other reason press 4.

National Grid Customer Service Options

National Grid Customer Service Hours

National Grid live customer service agents are available Monday-Friday from 7am through 7pm.

National Grid Customer Service Phone Number

National Grid customer service phone number is 1-800-322-3223.

To Gas Emergencies you need to dial 1-800-233-5325.

To Report an Outage you need to dial 1-800-465-1212.

To Credit and Collections you need to dial 1-888-211-1313.

To Specialized Commercial Group and Tree Trimming you need to dial 1-800-322-3223.

National Grid Social Networks Customer Service

National Grid Mailing Address

General Correspondence:

National Grid

P.O. Box 960

Northborough, MA 01532-0960

Payments Only:

National Grid

P.O. Box 11742

Newark, NJ 07101-4742

National Grid Live Chat Support

National Grid doesn’t offer live chat support. Best way to contact National Grid is to call them at 1-800-322-3223.

How to Talk to a Live Person in Duke Energy Customer Service

If you need to talk to a live person in Duke Energy customer service you need to dial 1-800-777-9898. To speak with a live agent, you need to pass through the first prompt, then press 0 at the second prompt or to stay on the line and the automated phone system will connect you to a live customer service agent from Duke Energy (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other available options:

  • For power problem press or say 1.
  • For billing and payments press or say 2.
  • To start or stop service press or say 3.
  • For energy-saving programs and all other questions press or say 4.

Duke Energy Customer Service Options

Duke Energy Customer Service Hours

Duke Energy live customer service agents are available Monday – Friday from 7 am through 9 pm EST.

Duke Energy Phone Customer Service

  • To Report energy theft or report copper theft you need to dial 1-800-700-8744.
  • For Media Contacts you need to dial 1-800-559-3853.
  • For Investor Relations you need to dial 1-800-488-3853.
  • To Report Environmental Concern you need to dial 1-855-355-7042.
  • For Grid Strenthening you need to dial 1-800-729-3401.
  • To Report an electric problem you need to dial 1-800-228-8485.
  • Duke Energy Social Networks Support

  • You can message a live customer service representative using Duke Energy Facebook page
  • You can also message a live customer service representatives using Duke Energy Twitter
  • You can view latest Duke Energy videos on Duke Energy Youtube Channel
  • Duke Energy Popular Topics

    Duke Energy Customer Service Mailing Addresses

    Mail Payments:

    Duke Energy

    P.O. Box 1004

    Charlotte, NC 28201-1004

    Overnight or Express Mail:

    Duke Energy

    10101 Claude Freeman Dr. 225N

    Charlotte, NC 28262

    General Correspondence:

    Duke Energy

    P.O. Box 14042

    St. Petersburg, FL 33733

    How to Talk to a Live Person in Ameren Illinois Customer Service

    If you need to talk to a live person in Ameren Illinois customer service you need to dial 1-800-755-5000. This number is available 24 hours a day. To quickly speak with an agent, you need to press 4 at the first prompt, then press 5 at the second prompt and stay on the line (typical waiting time is about 1-15 minutes).

    Alternatively you can use the following other available options:

    • To report an outage or receive estimated restoration information, report down pole, streetlight or any other power related problems say “power problems” or press 1.
    • For billing and payment information say “billing and payment” or press 2.
    • To start, stop or transfer service order for new construction service say “service” or press 3.
    • For all other matters say “other matters” or press 4.
    • To hear this options again say “repeat” or press 7.

    If you press 4 in the above menu you will get the following sub-menu:

    • For questions on supply choice say “supply choice” or press 1.
    • To locate an assistant agency near you say “assistant agency” or press 2.
    • If you are interested in improving your homes energy efficiency say “energy efficiency” or press 3.
    • To stay informed about you accounts or text alerts say “alerts” or press 4.
    • For anything else say “representative” or press 5.
    • To hear this options again say “repeat” or press 7.

    Ameren Illinois Customer Service Options

    Ameren Illinois Customer Service Hours

    Ameren Illinois live customer service agents are available 7am – 7am CST Monday -Friday.

    Ameren Illinois Phone Customer Service

  • For Residential you need to dial 1-800-755-5000. Representatives are available Monday to Friday 7am to 7pm.
  • For Business you need to dial 1-800-232-2477. Representatives are available Monday to Friday 7am to 7pm.
  • For Construction & Engineering you need to dial 1-888-659-4540. Representatives are available Monday to Friday 7:30am to 4:30pm.
  • For Property Management you need to dial 1-800-487-5795. Representatives are available Monday to Friday 8am to 5pm.
  • For Website Support you need to dial 1-877-263-7361. Representatives are available Monday to Friday 7am to 7pm.
  • Ameren Illinois Social Networks Support

    Ameren Illinois Fax

    • Residential (1-800-851-1796).
    • Business (1-877-263-7369).
    • Construction & Engineering (1-217-424-6758).
    • Property Management (1-800-851-1796).
    • Website Support (1-800-851-1796).

    Ameren Illinois Customer Service Mailing Addresses

    Ameren Illinois

    PO Box 88034

    Chicago, IL 60680-1034

    How to Talk to a Live Person in Eversource Customer Service

    In order to speak to a live person in Eversource customer service, you need to dial 1-800-286-2000. To speak with a live agent, you need to stay on the line. A live agent is available Monday – Friday from 8am through 6pm CT.

    If you need to access other customer service options below is the main customer service phone menu:

    • For power outages or other electrical problems press or say 1.
    • For billing and payments press or say 2.
    • If you are moving or updating account information press or say 3.
    • To repeat these options say “repeat” or press star key.

    Eversource Service Options

    Eversource Phone Customer Service

  • For Builders and Contractors you need to dial 1-888-544-4826.
  • For Credit & Collections you need to dial 1-800-286-2828.
  • Eversource Social Networks Customer Service

    Eversource Customer Service Mailing Addresses

    Bill Payments:

    Eversource

    P.O. Box 650032

    Dallas, TX 75265-0032

    In Writing:

    Eversource

    107 Selden Street

    Berlin, CT 06037