If you need to speak to a live customer service representative in OCBC Bank customer service you need to dial 6363-3333 or 65-6363-3333 (from overseas). To speak with a live agent, you need to press 1 (for English), press 0 (to speak with a customer care representative), then press 0 (if you are not an existing customer), after press 1 (for credit card) and stay on the line (typical waiting time is about 3-4 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For balance inquiries, account transaction or balance transfer press 1.
- For a transfer, pay bill or activation press 2.
- For reward, transmitted increase or pin change press 3.
- For rate or other inquiries press 4.
- To report unauthorized transaction, lost card, token press 5.
- For more press 6.
- To speak with a customer care representative press 0.
OCBC Customer Service Hours
Live customer service representatives from OCBC are available 24 hours Monday-Sunday.
OCBC Customer Support Phones
- OCBC Customer Support Phone is 6363-3333 or 65-6363-3333 (from overseas). Live customer service representatives from OCBC are available 24 hours Monday-Sunday.
- For Premier Banking you need to dial 1800-773-6437 or 65-9850-0000 (from overseas).
OCBC Bank Social Networks Customer Service
- OCBC Bank customer service could be contacted via OCBC Bank Facebook page. Typically OCBC Bank customer service representative replies within an hour.
- You can also reach OCBC Bank support via OCBC Bank Twitter page
- You can message a live customer service representative using OCBC Bank Linkedin page
- You can view latest OCBC Bank videos on OCBC Bank Youtube page
OCBC Mailing Addresses
65 Chulia Street
Group Legal & Regulatory Compliance:
63 Chulia Street
OCBC Centre East
OCBC Live Chat Support
OCBC doesn’t offer live chat support. The best way to contact OCBC is to call them at 6363-3333.
OCBC support e-mail
- To obtain access and make corrections to your Personal Data records send an e-mail to [email protected]
OCBC Help Center
- You can get more information about OCBC Customers on the OCBC Customers Support page.
OCBC Bank Opening Hours
You can find more information about OCBC Bank opening hours on the OCBC Bank Locator Branches page.