How to Talk to a Live Person in PG&E Customer Service

If you need to speak to a live customer service representative in PG&E customer service you need to dial 1-877-660-6789. To speak with a live agent, you need to stay on the line (the typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For emergency situations such as damaged power lines, items in the power lines, damaged electrical equipment, or to report a gas leak or if you smell gas press 1.
  • For online inquiries such as login problems, password resets or username related inquiries press 2.
  • For all other transactions such as starting or stopping service or billing inquiries press 3.

PG&E Customer Service Hours

Live customer service representatives from PG&E are available from 7am to 9pm Monday-Friday, from 8am to 6pm Saturday, Sunday closed.

PG&E Customer Support Phones

  • PG&E Customer Support Phone is 1-877-660-6789. Live customer service representatives from PG&E are available from 7am to 9pm Monday-Friday, from 8am to 6pm Saturday, Sunday closed.
  • For 24-hour Power Outage Information Center you need to dial 1-800-743-5002. Live customer service representatives are available 24/7.
  • For Business Customer Service Center you need to dial 1-800-468-4743. Live customer service representatives are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Agricultural Customer Service Center you need to dial 1-877-311-3276. Live customer service representatives are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Solar Customer Service Center you need to dial 1-877-743-4112. Live customer service representatives are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Building and Renovation Service Center you need to dial 1-877-743-7782.
  • For Smarter Energy Line you need to dial 1-800-933-9555.
  • For Solar Customer Service Center you need to dial 1-877-743-4112.

Pacific Gas and Electric Company Social Networks Customer Service

PG&E Mailing Addresses

Pacific Gas and Electric Company
P.O. Box 997300
Sacramento, CA 95899-7300

PG&E Live Chat Support

PG&E doesn’t offer live chat support. The best way to contact PG&E is to call them at 1-877-660-6789.

PG&E support e-mail

To contact PG&E via e-mail you need to go to the PG&E Contact Form page, choose the question you are inquiring about, fill in the form and press the “Submit” button.

PG&E Help Center

PG&E Opening Hours

Monday 7am to 9pm
Tuesday 7am to 9pm
Wednesday 7am to 9pm
Thursday 7am to 9pm
Friday 7am to 9pm
Saturday 8am to 6pm
Sunday closed

How to Talk to a Live Person in Scottish Power Customer Service

If you need to speak to a live customer service representative in Scottish Power customer service you need to dial 0800-027-0072. To speak with a live agent, you need to stay on the line (typical waiting time is about 3-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To talk to one of our teams about moving home press 1.
  • If you inserted your meter key card or token press 2.
  • If you pay by direct debit or weekly installments press 3.
  • For all other payment method press 4.
  • If ScottishPower is not currently your energy supplier and you would like to speak to our sales team about joining us press 5.

Scottish Power Customer Service Hours

Live customer service representatives from Scottish Power are available from 8:30am to 7pm Monday-Friday, from 8:30am to 1:30pm Saturday, Sunday closed.

Scottish Power Customer Support Phones

  • Scottish Power Customer Support Phone is 0800-027-0072. Live customer service representatives from ScottishPower are available from 8:30am to 7pm Monday-Friday, from 8:30am to 1:30pm Saturday, Sunday closed.
  • For Boiler care – Customer service you need to dial 0800-001-5214. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
  • To Notify ScottishPower of a bereavement you need to dial 0800-074-1986. Live customer service representatives are available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
  • If You want to stay with ScottishPower you need to dial 0800-027-0404.
  • For Card payments you need to dial 0800-001-5115.
  • To Raising a Complaint you need to dial 0800-074-1985.

Scottish Power Social Networks Customer Service

Scottish Power Support Community

You can get the answers to your questions about ScottishPower on the ScottishPower Forum page. Community Support representative are available 24 hours a day seven days a week.

Scottish Power Live Chat Support

You can start a live chat session with a ScottishPower Support Agent on the ScottishPower Support page. To speak with a live agent, you need to press the “Chat now” button. Chat is available 24/7.

Scottish Power support e-mail

Scottish Power Help Center

Scottish Power Opening Hours

Monday 8:30am to 7pm
Tuesday 8:30am to 7pm
Wednesday 8:30am to 7pm
Thursday 8:30am to 7pm
Friday 8:30am to 7pm
Saturday 8:30am to 1:30pm
Sunday closed

How to Talk to a Live Person in Electric Reliability Council of Texas Customer Service

If you need to speak to a live customer service representative in ERCOT customer service you need to dial 1-888-782-8477. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 5-10 minutes).

ERCOT Customer Service Hours

Live customer service representatives from ERCOT are available 24 hours a day seven days a week.

ERCOT Customer Support Phones

  • ERCOT Customer Support Phone is 1-888-782-8477. Live customer service representatives from ERCOT are available 24 hours a day seven days a week.
  • For Client Services for Market Participants you need to dial 1-512-248-3900.
  • For Report technical issues related to data and system administration, automated communications, or other IT issues you need to dial 1-512-248-6800 option 2 or 1-866-870-8124.
  • For Media Relations you need to dial 1-512-275-7432.
  • For Government Relations you need to dial 1-512-225-7011.
  • For Submit Ethics Report you need to dial 1-866-384-4277.
  • For Other Resources Outside ERCOT (find or switch electric providers) you need to dial 1-866-797-4839.
  • For Other Resources Outside ERCOT (file a complaint about an electric provider) you need to dial 1-888-782-8477.

Electric Reliability Council of Texas Social Networks Customer Service

ERCOT Live Chat Support

ERCOT doesn’t offer live chat support. The best way to contact ERCOT is to call them at 1-888-782-8477.

ERCOT support e-mail

ERCOT Help Center

  • You can get more information about ERCOT Customers on the ERCOT page.

ERCOT Opening Hours

24 hours a day seven days a week