How to Talk to a Live Person in Greyhound Customer Service

In order to speak to a live person in Greyhound customer service, you need to dial 1-877-943-3530. For contact with a live agent, you need to stay on the line.

Greyhound Customer Service Options

Greyhound Phone Customer Service

  • For ticket, fare & travel info you need to dial 1-800-231-2222. Representatives are available 24/7.
  • For lost or damaged baggage you need to dial 1-214-849-6246. Representatives are available┬áMonday – Friday 5am – 11pm CT.
  • For road rewards inquiries you need to dial 1-877-943-3530. Representatives are available 24/7.
  • For problems with website or app you need to dial 1-800-268-9000. Representatives are available 24/7.
  • To travel for business by Greyhound you need to dial 1-800-440-7712. Representatives are available┬áMonday – Friday 6:30am – 8pm CT.

Greyhound Virtual Support Assistant

You can start a chat session with a Greyhound Virtual Support representative on the following page
https://www.greyhound.com/en/help-and-info/contact-us

Greyhound Social Support

Greyhound Mail Support

For refunds:

Greyhound Lines, Inc

P.O. Box 660691, MS 470

Dallas, TX 75266-0691

For Lost or Damaged Baggage:

Greyhound Lines, Inc

P.O. Box 660691, MS 470

Dallas, TX 75266-0691

How to Talk to a Live Person in Amtrak Customer Service

In order to speak to a live person in Amtrak customer service, you need to dial 1-800-872-7245. You can contact customer service agent in three ways:

  • Press 0
  • Say “Agent”
  • Stay on the line (waiting time on average is about 10 minutes)

For your convenience below is Amtrak voice prompt main menu:

  • To check if particular train is running on time say “train status” or press 1
  • To get schedule and price information say “schedule” or press 2
  • For new or existing reservation say “reservation” or press 3
  • for more information say “help” or press star
  • For contact with an agent say “Agent” or press 0
  • you can also say “something else” for other options

Amtrak Customer Service Options

Amtrak Phone Customer Service

  • For International Visitors you need to dial 1-215-856-7924.
  • For Group Travel Requests you need to dial 1-800-872-1477.
  • For Amtrak Guest Rewards you need to dial 1-800-307-5000.
  • To report suspicious activities & emergencies to Amtrak Police you need to dial 1-800-331-0008.
  • For Advertising Inquiries you need to dial 1-202-906-4020.
  • Amtrak Social Support

    Amtrak Virtual Assistant Chat

    You can start a chat session with an Amtrak Virtual Assistant on the following page https://www.amtrak.com/contact-us.