Courier

How to Talk to a Live Person in UPS Customer Service

To reach a live person in UPS customer service you need to dial a 1-800-742-5877 (1-800-PICK-UPS®) phone number. When dialed, this number will connect you to an automated system which will try to help you with your choices. Below are the choices from the main menu of this system. Please note that these are not numbered choices. You will need to tell your choice to the automated customer support system.

  • Track a package
  • Send a package
  • Shipping information or order supply

In order to quickly get to a live agent you need first to make your choice in the main menu above. After that just say “Agent” and the system will connect you to a live person in a corresponding UPS support department. Please note that saying “Agent” in the main menu won’t connect you to a human. Instead, the automated system will suggest you make a choice first and only then request an agent.

To reach a live person UPS International shipping customer service you need to call 1-800-782-7892. Listen to the choices available in the main menu and say a choice which matches the purpose of your call. After that say “Agent” to speak with a human.

Alternative methods to contact UPS customer service

UPS customer server e-mail

If you’d like to send an inquiry to UPS via e-mail you can use a form available at this link.

You can send an e-mail to UPS customer service in the following categories:

  • Tracking
  • Receiving a package
  • Sending a package
  • Billing
  • Claims
  • Technical support
  • General

Contact UPS Headquarters

UPS World Headquarters

55 Glenlake Parkway NE

Atlanta, GA 30328

United States

Phone number: 1-800-PICK-UPS

Useful URLS

Find UPS locations.

Report fraud to UPS

UPS customer service page

How to Talk to a Live Person in USPS Customer Service

To reach a live person in USPS customer service you can dial 1-800-275-8777 (1-800-ASK-USPS®) phone number. Live customer service is available on this phone from 8am to 8.30pm EST on Monday to Friday and from 8am to 6pm EST on Saturday.

If above phone number doesn’t work for you please try 1-800-222-1811.

Here is what happens when you dial 1-800-275-8777 phone number. You will first hear a suggestion to press 1 to hear USPS privacy policy. After that, you will hear a suggestion to switch to Spanish by pressing 2.
Right after that the system will read available options from the customer service automated system main menu.

The trick here is to say “Agent” while system lists the main menu options. “Agent” option is not listed in the menus but it immediately forces the automate customer support system to ask if you’d like to speak to an agent. Just say yes after that and you will be connected to a human.

Below are other options available in the main menu if you’d like to perform other tasks not related to immediate access to live support person.

  • For tracking of package or a lost or damaged package say “Package”
  • To order stamps or check order status say “Stamps”
  • For redelivery, change of address, hours or locations, hold mail, pricing or zip code say “Mail”
  • For mail delivery issues say “Carrier”
  • For everything else say “Other”. “Other” submenu:
    • Passports or press 1
    • Supplies 2
    • Technical support 3
    • Fraud 4
    • Business 5

Alternative method to contact USPS customer support service

Contact USPS via e-mail

You can contact USPS via e-mail using following USPS e-mail form.

Following options are available via e-mail support:

  • Where is my package?
  • Where is my mail?
  • USPS.com questions
  • Personell questions
  • Postal facility issues
  • Business inquiries

Technical support for USPS.com website and applications

If you have issues with USPS.com website or applications you can reach USPS technical support via 1-800-344-7779 phone number. This includes support for:

  • Click-N-Ship
  • File a Claim
  • PO Boxes
  • Postal Store
  • USPS Accounts

USPS technical support hours of operations are: Monday-Friday from 8am to 8.30pm EST and on Saturday from 8am to 6pm EST.

USPS Tracking phone number

USPS Tracking phone number is 1-800-222-1811. This number could be used both for domestic and international USPS tracking.

Following selections are available via 1-800-222-1811 USPS tracking phone number:

  • For tracking say “Tracking”
  • For redelivery say “Redelivery”
  • For case lookup say “Case”

USPS Stamps and Postal Store Orders

To contact USPS regarding stamps and postal store orders you need to dial 1-800-782-6724 (1-800-Stamp24). Stamps and postal store orders customer support phone hours of operations are: Monday-Friday from 8am to 8.30pm EST and on Saturday from 8am to 6pm EST.

USPS Free Shipping Supplies

To contact USPS regarding free shipping supplies you need to dial 1-800-610-8734. This number could be used to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. USPS free shipping supplies customer support phone hours of operations are: Monday-Friday from 7am to 11pm EST and on Saturday from 7am to 6pm EST.

Useful URLs

USPS FAQ is available on http://faq.usps.com/.

USPS send e-mail form

USPS tracking