How to Talk to a Live Person in Lenovo Customer Service

If you need to contact a live person in Lenovo customer service you need to dial 1-855-253-6686. To speak with a live agent, you need to press 1 at the first prompt, then press 4 at the second prompt and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling to check the status of an order or to request a change to an existing order press 1.
  • If you are calling to place an order for a Lenovo product press 2.
  • If you are calling for technical support on your Lenovo product press 3.
  • If you know the extension of the person you are trying to reach press 4.
  • To repeat this menu press star key.

Lenovo Customer Service Hours

Lenovo live customer service agents are available from 9am to 9pm EST Monday-Friday.

Lenovo Customer Service Phones

  • Lenovo customer service phone number is 1-855-253-6686. Live customer service representatives are available from 9am to 9pm EST Monday-Friday.
  • For sales you need to dial 1-855-253-6686.
  • For replacement parts sales you need to dial 1-855-253-6686. Live customer service representatives are available from 9am to 6pm EST Monday-Friday.
  • For small business you need to dial 1-866-426-0911. Live customer service representatives are available from 9am to 7pm EST Monday-Friday.

Lenovo Social Networks Customer Service

Lenovo Live Chat Support

You can start a live chat session with a Lenovo Support Agent on the Lenovo Help page by clicking the “Chat” or “CHAT Available 24/7” button. Chat is available 24 hours a day seven days a week.

Lenovo support e-mail

Lenovo doesn’t offer live support e-mail. Best way to contact Lenovo is to call them at 1-855-253-6686.

Lenovo Help Community Customer Service

You can ask a question about Lenovo on the Lenovo Help Community.


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