If you need to speak to a live customer service representative in Du customer service you need to dial 800-155. To speak with a live agent, you need to press 2 (for English), then press 2 (if you are not du customer) and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are an existing du customer press 1.
- If you are not du customer press 2.
Du Customer Service Hours
Live customer service representatives from Du are available 24 hours a day seven days a week.
Du Customer Support Phones
- Du Customer Support Phone is 800-155 or 155. Live customer service representatives from Du are available 24 hours a day seven days a week.
- For Du Customer Support from overseas you need to dial +971 5 55678155.
- For Business customer care (from du mobile) you need to dial 188.
- For Selfcare (from du mobile) you need to dial 135.
- If you need support for Broadcast services you need to dial +971 4 375 3333.
Du Social Networks Customer Service
- Du customer service could be contacted via Du Facebook page. Typically Du customer service representative replies within an hour. Customer care team is available from 9am to 9pm Monday-Sunday.
- You can also reach Du support via Du Twitter page
- You can view latest Du videos on Du Youtube page
- You can message a live customer service representative using Du Linkedin page
Du Live Chat Support
You can start a live chat session with a Du Support Agent on the Du Contact Support page by clicking the “Messenger” or “WhatsApp” button.
Du support e-mail
- To contact Du support send an e-mail to [email protected]
- To contact Du Business support send an e-mail to [email protected]
- If you need support for Broadcast services send an e-mail to [email protected]
Du Help Center
- You can get more information about Du Customers on the Du Customers Support page.
Du Opening Hours
Monday 9am to 9pm
Tuesday 9am to 9pm
Wednesday 9am to 9pm
Thursday 9am to 9pm
Friday 9am to 9pm
Saturday 9am to 9pm
Sunday 9am to 9pm
Reach Real Person in Du by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Du Facebook account or Du Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Du are provided above.
What to do if Du Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Du customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Du Customer Service are the most accurate.
If you successfully reached a live customer service agent in Du please leave your instructions in the comments section below so everyone can use it.