How to Talk to a Live Person in HP Customer Service

If you need to contact a live person in HP customer service you need to dial 1-800-474-6836 or 1-800-HP-INVENT. To speak with a live agent, you need to say “It is something else” at the first prompt, then say “Home” and stay on the line (typical waiting time is about 5-10 minutes).

HP Customer Service Hours

Live customer service representatives from HP are available 24 hours a day seven days a week.

HP Phone Customer Service

  • HP customer service phone number for printers, laptops and other hardware is 1-800-474-6836.
  • For HP and Compaq commercial business products you need to dial 1-800-334-5144.
  • For Support for HP Contract holders you need to dial 1-800-633-3600.
  • For HP Spectre PC products you need to dial 1-866-408-5408.
  • For Palm webOS (Palm Pre and Pixi) you need to dial 1-866-219-7445. Live customer service agents are available Monday-Friday from 6am through 8pm, Saturday-Sanday from 8am through 5pm PT.
  • For Palm legacy handheld and Smartphones (Palm OS and WinMO) you need to dial 1-877-768-2561. Live customer service agents are available Monday-Friday from 6am through 8pm, Saturday-Sanday from 8am through 5pm PT.
  • For General Sales Inquiries Ask About any HP Product, Service or Solution you need to dial 1-800-752-0900. Live customer service agents are available Monday-Sunday from 8am through 8pm ET.
  • For HP Supplies Direct Accessories, Cartridges, Supplies, Etc. you need to dial 1-877-231-4351. Live customer service agents are available Monday-Friday from 8am through 6pm ET.

HP Social Networks Customer Service

HP Live Chat Support

You can start a live chat session with a HP Support Agent on the HP Support page by clicking the “Need Help Troubleshooting?” at the bottom of the screen.

HP support e-mail

HP doesn’t offer support e-mail. Best way to contact HP is to call them at 1-800-474-6836.

HP Support Community

You can ask a question about HP product on the HP Support Community page.


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