How to Talk to a Live Person in Illinois Medicaid Customer Service

If you need to speak to a live customer service representative in Illinois Medicaid you need to dial The Illinois Department of Healthcare and Family Services customer service at 1-800-843-6154. To speak with a live agent, you need to say “agent” or press 7 (for anything else) and stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For medical program, food stamps, cash assistance press 1.
  • To report fraud press 2.
  • For rehab services press 3.
  • For mental health press 4.
  • For women’s services press 5.
  • For alcoholism or substance abuse press 6.
  • For anything else 7.

Illinois Medicaid Customer Service Hours

Live customer service representatives from Illinois Department of Healthcare and Family Services are available 24 hours a day seven days a week.

Illinois Medicaid Customer Service Phones

  • Illinois Medicaid customer service phone number is 1-800-843-6154. Live customer service representatives from Illinois Department of Healthcare and Family Services are available 24 hours a day seven days a week.
  • For Medical Management Unit Hotline you need to dial 1-708-957-8352 or 1-312-793-2152.
  • For all Kids Hotline you need to dial 1-877-805-5312.
  • You can get all Illinois Department of Healthcare and Family Services phone numbers on the Illinois Department of Healthcare and Family Services Phone Directory page.

Illinois Department of Healthcare and Family Services Mailing Addresses

All Kids Mailing Address:
All Kids, PO Box 19122, Springfield, IL 62794

Illinois Department of Healthcare and Family Services Social Networks Customer Service

Illinois Department of Healthcare and Family Services Live Chat Support

Illinois Department of Healthcare and Family Services doesn’t offer live chat support. The best way to contact is to call them at 1-800-843-6154.

Illinois Medicaid support e-mail

Illinois Medicaid Help Center

You can find more information about Illinois Department of Healthcare and Family Services on the Illinois Department of Healthcare and Family Services Medicaid Reimbursement page.

Illinois Department of Healthcare and Family Services Opening Hours

Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Indiana Medicaid Customer Service

If you need to speak to a live customer service representative in Indiana Medicaid you need to dial the IN.gov customer service at 1-800-457-4584. To speak with a live agent, you need to stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a member calling for information press 1.
  • If you are a doctor or medical service provider press 2.
  • For EDI trading partner or provider Health Care portal technical assistance press 3.
  • For medicare buy-in press 4.
  • For electronic visit verification support press 5.
  • For third-party liability or Medicare press 6.
  • For priority protection inquiries press 7.
  • For right choice program or care coordination press 8.
  • To hear this menu again press star.

Indiana Medicaid Customer Service Hours

Live customer service representatives from Indiana Medicaid are available 24 hours a day seven days a week.

Indiana Medicaid Customer Service Phones

  • Indiana Medicaid customer service phone number is 1-800-457-4584. Live customer service representatives from Indiana Medicaid are available 24 hours a day seven days a week.
  • For HIP you need to dial 1-877-438-4479.
  • For Hoosier Care Connect you need to dial 1-866-963-7383.
  • For Hoosie Healthwise you need to dial 1-800-889-9949.

IN.gov Social Networks Customer Service

Indiana Medicaid Live Chat Support

You can start a live chat session with an Indiana Medicaid Support Agent on the IN.gov page by clicking the “Support & Chat” blue button.

Indiana Medicaid support e-mail

Indiana Medicaid Help Center

You can find more information about Indiana Medicaid on the Indiana Medicaid page.

IN.gov Opening Hours

Monday 9am to 9pm EST
Tuesday 9am to 9pm EST
Wednesday 9am to 9pm EST
Thursday 9am to 9pm EST
Friday 9am to 9pm EST
Saturday 9am to 9pm EST
Sunday 9am to 6pm EST

How to Talk to a Live Person in Colorado Medicaid Customer Service

If you need to speak to a live customer service representative in Colorado Medicaid you need to dial the Colorado Department of Health Care Policy & Financing customer service at 1-800-221-3943. To speak with a live agent, you need to stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling because you had eligibility questions or need to make an update or change to your case or you want to apply by phone for medical assistance press 1.
  • If you are calling because you are a CHP+ member or have the questions about the CHP+ program press 2.
  • If you are calling because you are using our PEAK website and need technical assistance such as reset your password press 3.
  • If you are a member of Health First Colorado and have questions about your benefits and coverage, want to find a doctor or order a new member ID card press 4.
  • If you are calling because you have a bill or have a pharmacy-related issue press 5.
  • If you are calling about your 1095-B form or for any other reason press 6.
  • If you are calling to select or change your primary care doctor or HMO press 7.
  • To hear these options again press star.

Colorado Medicaid Customer Service Hours

Live customer service representatives from Colorado Department of Health Care Policy & Financing are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Colorado Medicaid Customer Service Phones

  • Colorado Medicaid customer service phone number is 1-800-221-3943. Live customer service representatives from Colorado Department of Health Care Policy & Financing are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For HealthColorado you need to dial 1-888-367-6557.
  • For TDD Medicaid Customer Contact Center you need to dial 1-800-659-2656.
  • For Ombudsman for Medicaid Managed Care you need to dial 1-877-435-7123.

Colorado Department of Health Care Policy & Financing Social Networks Customer Service

Colorado Department of Health Care Policy & Financing Mailing Addresses

Colorado Department of Health Care Policy & Financing:
1570 Grant Street, Denver, CO 80203-1818

Colorado Department of Health Care Policy & Financing Live Chat Support

Chat with an agent by logging in to PEAK and selecting “Live chat about health benefits” under Online Assistance in the top menu. Chat is available from 12:30pm to 4:30pm Monday-Friday.

Colorado Medicaid support e-mail

Colorado Medicaid Help Center

You can find more information about Colorado Department of Health Care Policy & Financing on the Colorado Department of Health Care Policy & Financing FAQ page.

Colorado Department of Health Care Policy & Financing Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Florida Medicaid Customer Service

If you need to speak to a live customer service representative in Florida Medicaid you need to dial Florida Department of Children and Families customer service at 1-866-762-2237 or 1-850-300-4323. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-20 minutes).

Florida Medicaid Customer Service Hours

Live customer service representatives from Florida Department of Children and Families are available from 7am to 6pm Monday-Friday, from 8am to noon Saturday, from 1pm to 5pm Sunday.

Florida Medicaid Customer Service Phones

  • Florida Medicaid customer service phone number is 1-866-762-2237 or 1-850-300-4323. Live customer service representatives from Florida Department of Children and Families are available from 7am to 6pm Monday-Friday, from 8am to noon Saturday, from 1pm to 5pm Sunday.
  • For TTY you need to dial 1-800-955-8771.

Florida Medicaid FAX Number

FAX Number: 1-866-886-4342

Florida Department of Children and Families Mailing Addresses

ACCESS Central Mail Center
P.O. Box 1770
Ocala, FL 34478-1770

Florida Department of Children and Families Live Chat Support

You can start a live chat session with a Florida Medicaid Support Agent on the Florida Department of Children and Families Contact page by clicking on the green icon. Live chat with virtual assistant is available 24 hours a day seven days a week.

Florida Medicaid support e-mail

To contact Florida Medicaid via e-mail use the following Florida Medicaid contact form.

Florida Medicaid Help Center

You can find more information about Florida Department of Children and Families on the Florida Department of Children and Families Medicaid page.

Florida Department of Children and Families Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Missouri Medicaid Customer Service

If you need to speak to a live customer service representative in Missouri Medicaid you need to dial the Missouri Department of Social Services customer service at 1-573-751-3399. To speak with a live agent, you need to press 0, then say the information that the automatic system will ask for, press pound and stay on the line (typical waiting time is about 3-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a Medicaid participant press 1.
  • If you are a Medicaid provider or wish to enroll as a Medicaid provider press 2 .
  • If you are calling to report suspected participant or provider Medicaid fraud press 3.
  • If you know the name of the MMAC Staff member you wish to speak with or to speak to the attendance press 0.

Missouri Medicaid Customer Service Hours

Live customer service representatives from Missouri Department of Social Services are available 24 hours a day seven days a week.

Missouri Medicaid Customer Service Phones

  • Missouri Medicaid customer service phone number is 1-573-751-3399. Live customer service representatives from Missouri Department of Social Services are available 24 hours a day seven days a week.
  • For MMAC fraud hotline you need to dial 1-573-686-3285.

Missouri Department of Social Services Social Networks Customer Service

Missouri Department of Social Services Mailing Addresses

Missouri Medicaid Audit and Compliance:
PO Box 6500, Jefferson City, MO 65102-6500

Missouri Department of Social Services Live Chat Support

Missouri Department of Social Services doesn’t offer live chat support. The best way to contact Missouri Department of Social Services is to call them at 1-573-751-3399.

Missouri Medicaid support e-mail

To contact Missouri Medicaid via e-mail use the following Missouri Medicaid contact form.

Missouri Medicaid Help Center

You can find more information about Missouri Department of Social Services on the Missouri Department of Social Services Contact page.

Missouri Department of Social Services Opening Hours

Monday 6am to 6:30pm
Tuesday 6am to 6:30pm
Wednesday 6am to 6:30pm
Thursday 6am to 6:30pm
Friday 6am to 6:30pm
Saturday 8am to 5pm
Sunday 10am to 3pm

How to Talk to a Live Person in Ohio Medicaid Customer Service

If you need to speak to a live customer service representative in Ohio Medicaid you need to dial Ohio Department of Medicaid customer service at 1-800-324-8680. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a doctor or provider of medical services press 1.
  • If you need assistance with the Ohio benefits website press 2.
  • If you are currently a Paramount Advantage member living in the central or Southeast region of Ohio press 3.
  • If you want to enroll and change a managed care plan or MyCare Ohio plan or have questions about the Ohio Managed Care Program press 4.
  • If you have questions about your Medicaid the fee-for-service case or general questions about the Ohio Medicaid program press 5.
  • If you have questions about the Ohio Medicaid buy-in for workers with disabilities program press 6.
  • If you would like to apply for Ohio Medicaid benefits only press 7.
  • If you are calling to start the process of renewing your application for Medicaid benefits press 8
    .

Ohio Medicaid Customer Service Hours

Live customer service representatives from Ohio Department of Medicaid are available 24 hours a day seven days a week.

Ohio Medicaid Customer Service Phones

  • Ohio Medicaid customer service phone number is 1-800-324-8680. Live customer service representatives from Ohio Department of Medicaid are available 24 hours a day seven days a week.
  • To call the provider hotline you need to dial 1-800-686-1516.

Ohio Department of Medicaid Social Networks Customer Service

Ohio Department of Medicaid Mailing Addresses

Ohio Department of Medicaid:
50 West Town Street
Suite 400, Columbus, Ohio 43215

Ohio Department of Medicaid Live Chat Support

Ohio Department of Medicaid doesn’t offer live chat support. The best way to contact Ohio Department of Medicaid is to call them at 1-800-324-8680.

Ohio Medicaid support e-mail

To contact Ohio Medicaid via e-mail use the following Ohio Medicaid contact form.

Ohio Medicaid Help Center

You can find more information about Ohio Department of Medicaid on the Ohio Department of Medicaid Contact page.

Ohio Department of Medicaid Opening Hours

You can find more information about Ohio Department of Medicaid opening hours on the Ohio Department of Medicaid Contact your county office Page.

How to Talk to a Live Person in Medicaid Customer Service

If you need to speak with your state Medicaid agency customer service you can dial 1-877-267-2323 or select a state on the right sidebar of the Medicaid Contact page and press “Go” or choose one of the states on the Medicaid Contact State page and get the customer support phone number.

Medicaid Customer Service Hours

You can find customer service hours for all state’s on the Medicaid Contact State page by clicking contacts link what you need.

Centers for Medicare and Medicaid Services Customer Service Phones

  • For Centers for Medicare and Medicaid Services Headquarters you need to dial 1-877-267-2323.
  • For TTY Toll-Free you need to dial 1-866-226-1819.

Centers for Medicare and Medicaid Services Social Networks Customer Service

Medicare and Medicaid Mailing Addresses

Centers for Medicare and Medicaid Services:
7500 Security Boulevard
Baltimore, Maryland 21244-1850

Centers for Medicare and Medicaid Services Live Chat Support

Centers for Medicare and Medicaid Services doesn’t offer live chat support.

Medicaid support e-mail

Medicaid Help Center

You can find more information about Medicaid on the Medicaid FAQ page.

Centers for Medicare and Medicaid Services Opening Hours

You can find more information about Centers for Medicare and Medicaid Services opening hours on the Medicaid Contact State page by clicking contacts link what you need.

How to Talk to a Live Person in Texas Medicaid Customer Service

If you need to speak to a live customer service representative in Texas Medicaid you need to dial Texas Health and Human Services Commission customer service at 1-800-252-8263. To speak with a live agent, you need to press 1 (for English), then press 9 and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Do you have questions about whether you can get state benefits and services like SNAP food benefits, can of cash help, Medicaid or chip the children’s health insurance program or if you need help finding services like food pantries, housing, Senior Services, child care or help to pay for medicine, utilities or rent press 1.
  • If you want to know more about your Texas benefits Medicaid card, Medicaid benefits, the Texas Health steps program or do you need help getting a ride to the doctor dentist or drugstore press 2.
  • If you need help with STAR Kids or STAR Plus health plans or do you need to know how Medicaid works with other insurance programs or do you want to learn how Medicaid and help you pay for your private health insurance press 3.
  • If you need to reach the department of aging and disability services, Social Security or Medicare press 4.
  • If you want to file a complaint about a Medicaid service or provider or do you need help with a Medicaid problem or do want to report possible waste, abuse or fraud press 5.
  • To speak with a staff member press 9.
  • To hear this menu again press 0.

Texas Medicaid Customer Service Hours

Live customer service representatives from Texas Health and Human Services Commission are available from 7am to 7pm CT Monday-Friday, Saturday-Sunday closed.

Texas Medicaid Customer Service Phones

  • For Texas Medicaid client hotline you need to dial 1-800-252-8263. Live customer service representatives from Texas Medicaid are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.
  • For CHIP call center you need to dial 1-877-543-7669 or 1-800-647-6558.

TexasHHSC Social Networks Customer Service

Texas Health and Human Services Commission Mailing Addresses

CHIP processing center:
Texas Health and Human Services
P. O. Box 149024
Austin, TX 78714-9024

Texas Health and Human Services Commission Live Chat Support

TexasHHSC doesn’t offer live chat support. The best way to contact TexasHHSC is to call them at 1-800-252-8263.

Texas Medicaid support e-mail

Texas Medicaid Help Center

You can find more information about Texas Health and Human Services Commission on the Texas Health and Human Services Commission Services page.

Texas Health and Human Services Commission Opening Hours

Monday 7am to 7pm CST
Tuesday 7am to 7pm CST
Wednesday 7am to 7pm CST
Thursday 7am to 7pm CST
Friday 7am to 7pm CST
Saturday closed
Sunday closed

How to Talk to a Live Person in CDC Customer Service

If you need to speak to a live customer service representative in CDC customer service you need to dial 1-800-232-4636. To speak with a live agent, you need to press 1 (For English), then press 9 and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a medical or healthcare professional press 1.
  • If you are a member of the media press 2.
  • For all other questions press 9.
  • To repeat this menu press star.

CDC Customer Service Hours

Live customer service representatives from CDC are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed. (Extended hours for novel coronavirus questions only: from 8am to 11pm EST Monday-Friday, from 9am to 5pm EST Saturday–Sunday).

CDC Customer Service Phones

  • CDC customer service phone number is 1-800-232-4636. Live customer service representatives from CDC are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed. (Extended hours for novel coronavirus questions only: from 8am to 11pm EST Monday-Friday, from 9am to 5pm EST Saturday–Sunday).
  • For TTY you need to dial 1-888-232-6348.
  • For Regional Poison Control Centers you need to dial 1-800-222-1222.

CDC Social Networks Customer Service

CDC Live Chat Support

CDC doesn’t offer live chat support. The best way to contact CDC is to call them at 1-800-232-4636.

CDC support e-mail

To contact CDC via e-mail use the following CDC contact form

CDC Help Center

You can find more information about CDC on the CDC Info page.

CDC Opening Hours

Monday 8am to 8pm EST
Tuesday 8am to 8pm EST
Wednesday 8am to 8pm EST
Thursday 8am to 8pm EST
Friday 8am to 8pm EST
Saturday closed
Sunday closed

How to Talk to a Live Person in UnitedHealth Group Customer Service

If you need to speak to a live customer service representative in UnitedHealth Group customer service you need to dial 1-800-561-0861. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-5 minutes).

UnitedHealth Group Customer Service Hours

Live customer service representatives from UnitedHealth Group are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.

UnitedHealth Group Customer Service Phones

  • UnitedHealth Group customer service phone number is 1-800-561-0861. Live customer service representatives from UnitedHealth Group are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.
  • To contact UnitedHealth Group Investor Relations you need to dial 1-877-536-3550.
  • If you are a representative of a regulatory agency and are looking for the appropriate contact you need to dial 1-866-204-0911.
  • If you are a representative of a regulatory agency and are looking for the appropriate contact you need to dial 1-866-204-0911.

UnitedHealth Group Social Networks Customer Service

UnitedHealth Group Mailing Addresses

UnitedHealth Group:
P.O. Box 1459
Minneapolis, MN 55440-1459

Equiniti Trust Company:
P.O. Box 64854
St. Paul, MN 55164-0854

United Health Foundation:
Mail Stop: MN008-E208
9900 Bren Road East
Minnetonka, MN 55343

Center for Clinician Advancement:
9900 Bren Road East
Minnetonka, MN 55343
USA

UnitedHealth Group Live Chat Support

UnitedHealth Group doesn’t offer live chat support. The best way to contact UnitedHealth Group is to call them at 1-800-561-0861.

UnitedHealth Group support e-mail

UnitedHealth Group Help Center

You can get more information about UnitedHealth Group on the UnitedHealth Group page.

UnitedHealth Group Opening Hours

Monday 7am to 7pm CST
Tuesday 7am to 7pm CST
Wednesday 7am to 7pm CST
Thursday 7am to 7pm CST
Friday 7am to 7pm CST
Saturday closed
Sunday closed