How to Talk to a Live Person in Kaiser Permanente Customer Service

If you need to speak to a live customer service representative in Kaiser Permanente customer service you need to dial 1-866-973-4588. To speak with a live agent, you need to press 3 (to discuss health plans with the sales specialist) and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For member services such as plan questions, changes and payments, ID cards or application status press 1.
  • If you are a current Kaiser Permanente member and will be eligible for Medicare in the next 12 months press 2.
  • To discuss health plans with the sales specialist press 3.

Kaiser Permanente Customer Service Hours

Live customer service representatives from Kaiser Permanente are available from 8am to 8pm Monday-Sunday.

Kaiser Permanente Customer Support Phones

  • Kaiser Permanente Customer Support Phone is 1-866-973-4588. Live customer service representatives from Kaiser Permanente are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in California you need to dial 1-800-443-0815. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Colorado you need to dial 1-800-476-2167. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Georgia you need to dial 1-404-233-3700 or 1-800-232-4404. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Hawaii you need to dial 1-800-805-2739. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Maryland, Virginia, Washington, D.C. you need to dial 1-888-777-5536. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Oregon you need to dial 1-877-221-8221. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Washington (Vancouver/Longview area) you need to dial 1-877-221-8221. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For Member Service Contact Center in Washington (outside Vancouver/Longview area) you need to dial 1-206-630-4600 or 1-888-901-4600. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
  • For TTY you need to dial 711.

Kaiser Permanente Social Networks Customer Service

Kaiser Permanente Mailing Addresses

Kaiser Permanente corporate addresses:

  • California
    Kaiser Foundation Health Plan, Inc.
    393 E. Walnut St.
    Pasadena, CA 91188-8514
  • Colorado
    Kaiser Foundation Health Plan of Colorado
    10350 E. Dakota Avenue
    Denver, CO 80247
  • Georgia
    Kaiser Foundation Health Plan of Georgia, Inc.
    9 Piedmont Center
    3495 Piedmont Road NE
    Atlanta, GA 30305
  • Hawaii
    Kaiser Foundation Health Plan, Inc.
    711 Kapiolani Blvd.
    Tower Suite 400
    Honolulu, HI 96813
  • Maryland, Virginia, Washington, D.C.
    Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.
    2101 E. Jefferson St.
    Rockville, MD 20852
  • Oregon
    Kaiser Foundation Health Plan of the Northwest
    500 NE Multnomah St.
    Suite 100
    Portland, OR 97232
  • Washington (Vancouver/Longview area)
    Kaiser Foundation Health Plan of the Northwest
    500 NE Multnomah St.
    Suite 100
    Portland, OR 97232
  • Washington (outside Vancouver/Longview area)
    Kaiser Foundation Health Plan of Washington
    1300 SW 27th St.
    Renton, WA 98057

Kaiser Permanente Live Chat Support

You can start a live chat session with a Kaiser Permanente Support Agent on the Kaiser Permanente Contact page. To speak with a live agent, you need to press the “Chat Now” blue button at the bottom of the page.

Kaiser Permanente support e-mail

Kaiser Permanente doesn’t offer live support via e-mail.

Kaiser Permanente Help Center

Kaiser Permanente Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 8pm
Sunday 8am to 8pm

How to Talk to a Live Person in Tricare West Customer Service

If you need to speak to a live customer service representative in Tricare West customer service you need to dial 1-844-866-9378. To speak with a live agent, you need to stay on the line, then at the second menu press or say 0 (for all other questions) and stay on the line (typical waiting time is about 3-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

    Main menu:

  • If you are civilian healthcare provider press or say 1.
  • If you are a sponsor, beneficiary or other Tricare customer press or say 2.
  • For assistance in Spanish press or say 3.

    Second menu:

  • For claims press or say 1.
  • For authorizations and referrals press or say 2
  • To make an enrollment payment for enrollment billing issues press or say 3.
  • For autism ABA questions press or say 4.
  • For all other questions press or say 0.

Tricare West Customer Service Hours

Live customer service representatives from Tricare West are available from 5am to 9pm Monday-Friday, Saturday-Sunday closed.

Tricare West Customer Support Phones

  • Tricare West Customer Support Phone is 1-844-866-9378. Live customer service representatives from Tricare West are available from 5am to 9pm Monday-Friday, Saturday-Sunday closed.
  • For HNFS Web Admin Support you need to dial 1-800-440-3114. Live customer service representatives from Tricare West are available from 6:30am to 7pm Monday-Friday, Saturday-Sunday closed.
  • For HNFS Case/Care Management Line you need to dial 1-844-524-3578.
  • For EDI Provider Help Desk you need to dial 1-800-259-0264.

Tricare West Social Networks Customer Service

Tricare West Mailing Addresses

TRICARE West Claims Submission:
Health Net Federal Services, LLC
c/o PGBA, LLC/TRICARE
PO Box 202112
Florence, SC 29502-2112

Other Health Insurance Questionnaire:
TRICARE West – OHI Questionnaire
PO Box 202102
Florence, SC 29502-2102

Third Party Liabilty (TPL) Correspondence:
TRICARE West – TPL Correspondence
PO Box 202103
Florence, SC 29502-2103

Electronic Funds Transfer (EFT):
TRICARE West Region
EFT/ERA Enrollment
PO Box 202109
Florence, SC 29502-2109

Non-Network Provider Updates:
TRICARE West Provider Data Management
PO Box 202106
Florence, SC 29502-2106

Authorizations Appeals:
Health Net Federal Services, LLC
TRICARE West Authorization Appeals
PO Box 2219
Virginia Beach, VA 23450-2219

Claims Appeals:
Health Net Federal Services, LLC
TRICARE West Claims Appeals
PO Box 8008
Virginia Beach, VA 23450-8008

Tricare West Fax Numers

  • TRICARE West Claims Submission: 1-844-869-2504.
  • Other Health Insurance Questionnaire: 1-888-237-6262.
  • Third Party Liabilty (TPL) Correspondence: 1-844-869-2813.
  • Electronic Funds Transfer (EFT): 1-844-730-1369.
  • Non-Network Provider Updates: 1-844-730-1373.
  • Authorizations Appeals: 1-844-769-8007.
  • Claims Appeals: 1-844-802-2527.

Tricare West Live Chat Support

Tricare West doesn’t offer live chat support. The best way to contact Tricare West is to call them at 1-844-866-9378.

Tricare West support e-mail

Tricare West doesn’t offer live support via e-mail.

Tricare West Help Center

Tricare West Opening Hours

Monday 5am to 9pm
Tuesday 5am to 9pm
Wednesday 5am to 9pm
Thursday 5am to 9pm
Friday 5am to 9pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Tricare East Customer Service

If you need to speak to a live customer service representative in Tricare East customer service you need to dial 1-800-444-5445. To speak with a live agent, you need to press 1 or say “Beneficiary”, then say “speak with the representative”, after press 7 (for any other questions) and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a sponsor, beneficiary or pension say “Beneficiary” or press 1.
  • Hospital, doctors or medical facility say “Provider” or press 2.

Tricare East Customer Service Hours

Live customer service representatives from Tricare East are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

Tricare East Customer Support Phones

  • Tricare East Customer Support Phone is 1-800-444-5445. Live customer service representatives from Tricare East are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For National Guard and Reserve you need to dial 1-877-298-3408.
  • For Active duty and TRICARE Prime Remote you need to dial 1-877-249-9179.
  • For Warrior Navigation and Assistance Program you need to dial 1-888-446-9627.
  • For Applied Behavior Analysis you need to dial 1-866-323-7155.
  • For DEERS you need to dial 1-800-538-9552.
  • For Fraud and abuse you need to dial 1-800-333-1620.

Tricare East Social Networks Customer Service

  • Tricare East customer service could be contacted via Tricare East Facebook page. Typically Tricare East customer service representative replies within an hour.

Tricare East Mailing Addresses

TRICARE East Region:
PO Box 8923
Madison, WI 53708-8923

TRICARE East Region Claims:
Attn: Corrected Claims
PO Box 8904
Madison, WI 53708-8904

TRICARE East Region Claims:
Attn: New Claims
PO Box 7981
Madison, WI 53707-7981

TRICARE East Region:
Attn: Medical Review
PO Box 7856
Madison, WI 53707-7856

TRICARE East Region:
Attn: Provider Certification
PO Box 7870
Madison, WI 53707-7870

TRICARE East Region:
Attn: Recoupments
PO Box 8967
Madison, WI 53708-8967

TRICARE East Region:
Attn: Program Integrity
PO Box 7460
Madison, WI 53707-7460

Tricare East Fax Numers

  • Appeals: 1-877-850-1046.
  • Customer service: 1-608-221-7536.
  • Corrected claims: 1-608-327-8523.
  • New claims: 1-608-327-8522.
  • Medical review/records (Claims related): 1-608-221-7540.
  • Provider certification (Excludes ABA): 1-608-221-7535.

Tricare East Live Chat Support

You can start a live chat session with a Tricare East Support Agent on the Tricare East Contact page. To speak with a live agent, you need to press the “Start a chat session for beneficiaries” or “Start a chat session for providers” button. Chat is available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

Tricare East support e-mail

To contact Tricare East via e-mail you need to go to the Tricare East Contact page, press the “Send a secure message for beneficiaries” or “Send a secure message for providers” button, sign in, fill in the form and press the “Send” button.

Tricare East Help Center

Tricare East Opening Hours

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Quest Diagnostics Customer Service

If you need to speak to a live customer service representative in Quest Diagnostics customer service you need to dial 1-866-697-8378. To speak with a live agent, you need to press 1 (if you are a patient), then press 5 (for additional help), after say “speak with a representative” and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a patient press 1.
  • If you know your party’s extension press 3.

If you or press 1 in the above menu you will get the following sub-menu:

  • To find a location near your or hear hours of operation say “Location” or press 1.
  • For appointments say “Appointments” or press 2.
  • For pricing and billing questions say “Pricing and billing” or press 3.
  • For test results say “Test results” or press 4.
  • For additional help say “Additional help” or press 5.

Quest Diagnostics Customer Service Hours

Live customer service representatives from Quest Diagnostics are available from 8am to 5pm EST Monday-Friday, Saturday-Sunday closed.

Quest Diagnostics Customer Support Phones

  • Quest Diagnostics Customer Support Phone is 1-866-697-8378. Live customer service representatives from Quest Diagnostics are available from 8am to 5pm EST Monday-Friday, Saturday-Sunday closed.
  • For Quest Diagnostics Employer Solutions you need to dial 1-800-877-7484.
  • For Nichols Institute, San Juan Capistrano you need to dial 1-800-553-5445.
  • For Nichols Institute, Chantilly you need to dial 1-800-336-3718.
  • For Nichols Institute, Valencia you need to dial 1-800-421-4449.
  • For Quest Diagnostics Genomic Services you need to dial 1-866-436-3463.
  • For AmeriPath you need to dial 1-800-890-6220.
  • For Dermpath Diagnostics you need to dial 1-800-890-6220.
  • For Cleveland HeartLab you need to dial 1-866-358-9828.
  • For Diagnostic Laboratory of Oklahoma (DLO) you need to dial 1-800-891-2917.
  • For ExamOne you need to dial 1-800-677-6726.

Quest Diagnostics Social Networks Customer Service

Quest Diagnostics Mailing Addresses

Quest Diagnostics Clinical Laboratories, Inc.:
500 Plaza Drive
Secaucus, NJ 07094

Quest Diagnostics Infectious Diseases, Inc.:
33608 Ortega Highway
San Juan Capistrano, California 92675

Quest Diagnostics Ventures LLC:
500 Plaza Drive
Secaucus, New Jersey 07094

Quest Diagnostics Live Chat Support

You can start a live chat session with a Quest Diagnostics Support Agent on the Quest Diagnostics Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

Quest Diagnostics support e-mail

  • To contact Billing inquiry via e-mail you need to go to the Billing Contact page, fill in the form and press the “Submit” green button.
  • To contact Patient Service Center location questions via e-mail you need to go to the Patient Service Center Contact page, fill in the form and press the “Submit” green button.

Quest Diagnostics Help Center

Quest Diagnostics Opening Hours

Monday 8am to 5pm EST
Tuesday 8am to 5pm EST
Wednesday 8am to 5pm EST
Thursday 8am to 5pm EST
Friday 8am to 5pm EST
Saturday closed
Sunday closed

How to Talk to a Live Person in Blue Shield of California Customer Service

If you need to speak to a live customer service representative in Blue Shield of California customer service you need to dial 1-800-393-6130. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-15 minutes).

Blue Shield of California Customer Service Hours

Live customer service representatives from Blue Shield of California are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Blue Shield of California Customer Support Phones

  • Blue Shield of California Customer Support Phone is 1-800-393-6130. Live customer service representatives from Blue Shield of California are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For TTY you need to dial 711.
  • For Head office you need to dial 1-510-607-2000.
  • To call Fraud Hotline you need to dial 1-800-221-2367. Live customer service representatives from Blue Shield of California are available 24/7.
  • For Technical support you need to dial 1-800-393-6130. Live customer service representatives from Blue Shield of California are available from 8am to 5:30pm PST Monday-Friday, Saturday-Sunday closed.
  • To speak with a sales agent about your health plan choices you need to dial you need to dial 1-888-568-3560. Live customer service representatives from Blue Shield of California are available from 8am to 5:30pm PST Monday-Friday, Saturday-Sunday closed.
  • If you need support with quoting Small Group or help with our Individual and Family Plan application tools you need to dial 1-800-559-5905.
  • For Blue Shield Promise Medicare you need to dial 1-800-544-0088. Live customer service representatives from Blue Shield of California are available from 8am to 8pm Monday-Sunday.
  • For Blue Shield Promise Cal MediConnect Plan you need to dial 1-855-905-3825. Live customer service representatives from Blue Shield of California are available from 8am to 8pm Monday-Sunday.
  • For Blue Shield of California Provider Services you need to dial 1-800-541-6652. Live customer service representatives from Blue Shield of California are available 24/7.
  • For Blue Shield of California Promise Health Plan Provider Services you need to dial 1-800-468-9935. Live customer service representatives from Blue Shield of California are available from 6am to 6:30pm PST Monday-Friday, Saturday-Sunday closed.
  • To File a complaint with the DMHC you need to dial 1-888-466-2219.
  • If you are a CalPERS Health Benefit Officer (HBO) you need to dial 1-800-837-4251.
  • For Provider Information & Enrollment you need to dial 1-800-258-3091.
  • For Credentialing Department you need to dial 1-888-398-2250.
  • For EDI/ERA/EFT inquiries including enrollment questions you need to dial 1-800-480-1221.

Blue Shield of California Social Networks Customer Service

Blue Shield of California Mailing Addresses

Head office:
Blue Shield of California
601 12th Street
Oakland, CA 94607

Blue Shield Corporate Headquarters:
Blue Shield of California
P.O.Box 272540
Chico, CA 95927-2540

Blue Shield of California Promise Health Plan:
601 Potrero Grande Drive,
Monterey Park, CA 91755-7430

Blue Shield of California Live Chat Support

Blue Shield of California doesn’t offer live chat support.

Blue Shield of California support e-mail

Blue Shield of California Help Center

Blue Shield of California Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Florida Blue Customer Service

If you need to speak to a live customer service representative in Florida Blue customer service you need to dial 1-800-352-2583. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Medical” or press 1.
  • Say “Pharmacy” or press 2.
  • Say “Dental Information” or press 3.

Florida Blue Customer Service Hours

Live customer service representatives from Florida Blue are available from 8am to 6pm ET Monday-Friday, Saturday-Sunday closed.

Florida Blue Customer Service Phones

  • Florida Blue customer service phone number is 1-800-352-2583. Live customer service representatives from Florida Blue are available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • For Physicians & Providers you need to dial 1-800-727-2227.
  • For Florida Blue Centers you need to dial 1-877-352-5830.
  • For Medicare Members you need to dial 1-866-215-0539.
  • For Media Inquiries you need to dial 1-904-905-7864.
  • For Employers & Benefit Administrators you need to dial 1-866-946-2583.
  • For Individual and Family Plans (Sales Information) you need to dial 1-877-465-1125.
  • For Group Sales you need to dial 1-800-955-2227.

Florida Blue Social Networks Customer Service

Florida Blue Mailing Addresses

Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)(Payments):
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans (Effective before 1/1/14)(Payments):
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Life Insurance for Individual or Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Medicare Plans(Payments):
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Pre-paid Dental Insurance for Individuals or
Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Ancillary PPO Dental or Vision Insurance for
Employer Groups(Payments):
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

Medicare(non-payments):
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual(non-payments):
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

Florida Blue Live Chat Support

Florida Blue doesn’t offer live chat support. The best way to contact Florida Blue is to call them at 1-800-352-2583.

Florida Blue support e-mail

Florida Blue doesn’t offer live support via e-mail. For live customer service dial 1-800-352-2583 phone number.

Florida Blue Help Center

You can get more information about Florida Blue on the Florida Blue Contact page.

Florida Blue Opening Hours

You can find more information about Florida Blue opening hours on the Florida Blue Locations Page.

How to Talk to a Live Person in Illinois Medicaid Customer Service

If you need to speak to a live customer service representative in Illinois Medicaid you need to dial The Illinois Department of Healthcare and Family Services customer service at 1-800-843-6154. To speak with a live agent, you need to say “agent” or press 7 (for anything else) and stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For medical program, food stamps, cash assistance press 1.
  • To report fraud press 2.
  • For rehab services press 3.
  • For mental health press 4.
  • For women’s services press 5.
  • For alcoholism or substance abuse press 6.
  • For anything else 7.

Illinois Medicaid Customer Service Hours

Live customer service representatives from Illinois Department of Healthcare and Family Services are available 24 hours a day seven days a week.

Illinois Medicaid Customer Service Phones

  • Illinois Medicaid customer service phone number is 1-800-843-6154. Live customer service representatives from Illinois Department of Healthcare and Family Services are available 24 hours a day seven days a week.
  • For Medical Management Unit Hotline you need to dial 1-708-957-8352 or 1-312-793-2152.
  • For all Kids Hotline you need to dial 1-877-805-5312.
  • You can get all Illinois Department of Healthcare and Family Services phone numbers on the Illinois Department of Healthcare and Family Services Phone Directory page.

Illinois Department of Healthcare and Family Services Mailing Addresses

All Kids Mailing Address:
All Kids, PO Box 19122, Springfield, IL 62794

Illinois Department of Healthcare and Family Services Social Networks Customer Service

Illinois Department of Healthcare and Family Services Live Chat Support

Illinois Department of Healthcare and Family Services doesn’t offer live chat support. The best way to contact is to call them at 1-800-843-6154.

Illinois Medicaid support e-mail

Illinois Medicaid Help Center

You can find more information about Illinois Department of Healthcare and Family Services on the Illinois Department of Healthcare and Family Services Medicaid Reimbursement page.

Illinois Department of Healthcare and Family Services Opening Hours

Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Indiana Medicaid Customer Service

If you need to speak to a live customer service representative in Indiana Medicaid you need to dial the IN.gov customer service at 1-800-457-4584. To speak with a live agent, you need to stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a member calling for information press 1.
  • If you are a doctor or medical service provider press 2.
  • For EDI trading partner or provider Health Care portal technical assistance press 3.
  • For medicare buy-in press 4.
  • For electronic visit verification support press 5.
  • For third-party liability or Medicare press 6.
  • For priority protection inquiries press 7.
  • For right choice program or care coordination press 8.
  • To hear this menu again press star.

Indiana Medicaid Customer Service Hours

Live customer service representatives from Indiana Medicaid are available 24 hours a day seven days a week.

Indiana Medicaid Customer Service Phones

  • Indiana Medicaid customer service phone number is 1-800-457-4584. Live customer service representatives from Indiana Medicaid are available 24 hours a day seven days a week.
  • For HIP you need to dial 1-877-438-4479.
  • For Hoosier Care Connect you need to dial 1-866-963-7383.
  • For Hoosie Healthwise you need to dial 1-800-889-9949.

IN.gov Social Networks Customer Service

Indiana Medicaid Live Chat Support

You can start a live chat session with an Indiana Medicaid Support Agent on the IN.gov page by clicking the “Support & Chat” blue button.

Indiana Medicaid support e-mail

Indiana Medicaid Help Center

You can find more information about Indiana Medicaid on the Indiana Medicaid page.

IN.gov Opening Hours

Monday 9am to 9pm EST
Tuesday 9am to 9pm EST
Wednesday 9am to 9pm EST
Thursday 9am to 9pm EST
Friday 9am to 9pm EST
Saturday 9am to 9pm EST
Sunday 9am to 6pm EST

How to Talk to a Live Person in Colorado Medicaid Customer Service

If you need to speak to a live customer service representative in Colorado Medicaid you need to dial the Colorado Department of Health Care Policy & Financing customer service at 1-800-221-3943. To speak with a live agent, you need to stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling because you had eligibility questions or need to make an update or change to your case or you want to apply by phone for medical assistance press 1.
  • If you are calling because you are a CHP+ member or have the questions about the CHP+ program press 2.
  • If you are calling because you are using our PEAK website and need technical assistance such as reset your password press 3.
  • If you are a member of Health First Colorado and have questions about your benefits and coverage, want to find a doctor or order a new member ID card press 4.
  • If you are calling because you have a bill or have a pharmacy-related issue press 5.
  • If you are calling about your 1095-B form or for any other reason press 6.
  • If you are calling to select or change your primary care doctor or HMO press 7.
  • To hear these options again press star.

Colorado Medicaid Customer Service Hours

Live customer service representatives from Colorado Department of Health Care Policy & Financing are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Colorado Medicaid Customer Service Phones

  • Colorado Medicaid customer service phone number is 1-800-221-3943. Live customer service representatives from Colorado Department of Health Care Policy & Financing are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For HealthColorado you need to dial 1-888-367-6557.
  • For TDD Medicaid Customer Contact Center you need to dial 1-800-659-2656.
  • For Ombudsman for Medicaid Managed Care you need to dial 1-877-435-7123.

Colorado Department of Health Care Policy & Financing Social Networks Customer Service

Colorado Department of Health Care Policy & Financing Mailing Addresses

Colorado Department of Health Care Policy & Financing:
1570 Grant Street, Denver, CO 80203-1818

Colorado Department of Health Care Policy & Financing Live Chat Support

Chat with an agent by logging in to PEAK and selecting “Live chat about health benefits” under Online Assistance in the top menu. Chat is available from 12:30pm to 4:30pm Monday-Friday.

Colorado Medicaid support e-mail

Colorado Medicaid Help Center

You can find more information about Colorado Department of Health Care Policy & Financing on the Colorado Department of Health Care Policy & Financing FAQ page.

Colorado Department of Health Care Policy & Financing Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Florida Medicaid Customer Service

If you need to speak to a live customer service representative in Florida Medicaid you need to dial Florida Department of Children and Families customer service at 1-866-762-2237 or 1-850-300-4323. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-20 minutes).

Florida Medicaid Customer Service Hours

Live customer service representatives from Florida Department of Children and Families are available from 7am to 6pm Monday-Friday, from 8am to noon Saturday, from 1pm to 5pm Sunday.

Florida Medicaid Customer Service Phones

  • Florida Medicaid customer service phone number is 1-866-762-2237 or 1-850-300-4323. Live customer service representatives from Florida Department of Children and Families are available from 7am to 6pm Monday-Friday, from 8am to noon Saturday, from 1pm to 5pm Sunday.
  • For TTY you need to dial 1-800-955-8771.

Florida Medicaid FAX Number

FAX Number: 1-866-886-4342

Florida Department of Children and Families Mailing Addresses

ACCESS Central Mail Center
P.O. Box 1770
Ocala, FL 34478-1770

Florida Department of Children and Families Live Chat Support

You can start a live chat session with a Florida Medicaid Support Agent on the Florida Department of Children and Families Contact page by clicking on the green icon. Live chat with virtual assistant is available 24 hours a day seven days a week.

Florida Medicaid support e-mail

To contact Florida Medicaid via e-mail use the following Florida Medicaid contact form.

Florida Medicaid Help Center

You can find more information about Florida Department of Children and Families on the Florida Department of Children and Families Medicaid page.

Florida Department of Children and Families Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed