If you need to speak to a live customer service representative in PPL Electric you need to dial 1-800-342-5775. To speak with a live agent, you need to say a few words what are you calling about (“make a payment”, “check balance”, “start service” or something else) and stay on the line (typical waiting time is about 1-10 minutes).

PPL Electric Customer Service Hours

Live customer service representatives from PPL Electric are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.

PPL Electric Customer Support Phones

• PPL Electric Customer Support Phone is 1-800-342-5775. Live customer service representatives from PPL Electric are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Emergencies you need to dial 1-800-342-5775 and say “downed power line”. Live customer service representatives are available 24/7.
• For Payment Assistance you need to dial 1-800-342-5775. Live customer service representatives are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Residential & Small Business you need to dial 1-800-342-5775. Live customer service representatives are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Mid & Large Business you need to dial 1-888-220-9991. Live customer service representatives are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Rebates you need to dial 1-877-486-9204. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

PPL Electric Social Networks Customer Service

• PPL Electric customer service could be contacted via PPL Electric Facebook page. Typically PPL Electric customer service representative replies within an hour.
• You can also reach PPL Electric support via PPL Electric Twitter page
• You can view latest PPL Electric photos on PPL Electric Instagram page
• You can view latest PPL Electric videos on PPL Electric Youtube page
• You can message a live customer service representative using PPL Electric Linkedin page

PPL Electric Mailing Addresses

Customer Support
PPL Electric Utilities 827 Hausman Road Allentown, PA 18104-9392

Pay by Mail
PPL Electric Utilities P.O. Box 25239 Lehigh Valley, PA 18002-5239

PPL Electric Live Chat Support

PPL Electric doesn’t offer live chat support. The best way to contact PPL Electric is to call them at 1-800-342-5775.

PPL Electric support e-mail

PPL Electric doesn’t offer live support via e-mail.

PPL Electric Fax Number

PPL Electric does not have a fax number. Instead you can use 1-800-342-5775 phone number to contact PPL Electric.

PPL Electric Help Center

• You can get more information about PPL Electric Customers on the PPL Electric Customers Support page.

PPL Electric Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed