If you need to speak to a live customer service representative in Columbia Gas customer service you need to dial 1-800-344-4077. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes).

Columbia Gas Customer Service Hours

Live customer service representatives from Columbia Gas are available from 7am to 7pm ET Monday-Friday, Saturday-Sunday closed.

Columbia Gas Customer Support Phones

• Columbia Gas Customer Support Phone is 1-800-344-4077. Live customer service representatives from Columbia Gas are available from 7am to 7pm ET Monday-Friday, Saturday-Sunday closed.
• For Gas Emergencies you need to dial 1-800-344-4077. Live customer service representatives are available 24 hours a day seven days a week.
• For Sprint Relay you need to dial 1-800-877-8973.
• For Ohio Relay you need to dial 1-800-750-0750.

Columbia Gas Social Networks Customer Service

• Columbia Gas customer service could be contacted via Columbia Gas of Ohio Facebook page. Typically Columbia Gas of Ohio customer service representative replies within an hour. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
• You can also reach Columbia Gas support via Columbia Gas of Ohio Twitter page
• You can message a live customer service representative using Columbia Gas Linkedin page
• You can view latest Columbia Gas of Ohio videos on Columbia Gas of Ohio Youtube page

Columbia Gas Mailing Addresses

For payments:
Columbia Gas of Ohio
P.O. Box 4629
Carol Stream, IL 60197-4629

For other correspondence:
Columbia Gas of Ohio
P.O. Box 2318
Columbus, OH 43216-2318

For bankruptcy notices:
Columbia Gas of Ohio
Revenue Recovery
P.O. Box 117
Columbus, OH 43216

Columbia Gas Live Chat Support

You can start a live chat session with a Columbia Gas Support Agent on the Columbia Gas Support page. To speak with a live agent, you need to press the “Chat with Us” button in the bottom right of your screen.

Columbia Gas support e-mail

• To contact Columbia Gas via e-mail you need to go to the Columbia Gas Contact page, fill in the form and press the “Submit” button.

Columbia Gas Fax Number

Columbia Gas does not have a fax number. Instead you can use 1-800-344-4077 phone number to contact Columbia Gas.

Columbia Gas Help Center

• You can get more information about Columbia Gas Customers on the Columbia Gas Customers Support page.

Columbia Gas Opening Hours

Monday 7am to 7pm ET
Tuesday 7am to 7pm ET
Wednesday 7am to 7pm ET
Thursday 7am to 7pm ET
Friday 7am to 7pm ET
Saturday closed
Sunday closed