Number for Live PersonIf you need to speak to a live customer service representative in Salt River Project customer service you need to dial 1-602-236-8888. To speak with a live agent, you need to say “speak with a representative” and stay on the line (typical waiting time is about 2-20 minutes).
SRP Customer Service Hours
Live customer service representatives from SRP are available 24 hours a day seven days a week.
SRP Customer Support Phones
- SRP Customer Support Phone is 1-602-236-8888 or 1-800-258-4777 (Toll free). Live customer service representatives from SRP are available 24 hours a day seven days a week.
- For Job line you need to dial 1-602-236-8734.
- For SRP administrative office you need to dial 1-602-236-5900.
- For Self-Service Line for Business Customers you need to dial 1-602-236-5555.
- For Construction Contact Center you need to dial 1-602-236-0777. Live customer service representatives from SRP are available from 7am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Water Customer Service: you need to dial 1-602-236-3333.
- To Report a power emergency you need to dial 1-602-236-8811.
- To Report a street light outage you need to dial 1-602-236-8888.
SRP Social Networks Customer Service
- SRP customer service could be contacted via Salt River Project Facebook page. Typically Salt River Project customer service representative replies within an hour.
- You can also reach SRP support via Salt River Project Twitter page
- You can view latest SRP photos on SRP Instagram page
- You can view latest SRP videos on SRP Youtube page
- You can message a live customer service representative using SRP Linkedin page
SRP Mailing Addresses
SRP’s headquarters is located at:
1500 N. Mill Ave.
Tempe, AZ 85281
To send a residential or business electric payment:
SRP
P.O. Box 80062
Prescott, AZ 86304-8062
To send an irrigation payment:
SRP
Water Accounting, SSW302
P.O. Box 52149
Phoenix, AZ 85072-2149
For residential electric customers:
SRP Customer Correspondence
Customer Communications Services, PAB277
P.O. Box 52025
Phoenix, AZ 85072-2025
For business electric customers:
SRP Business Center, PAB361
P.O. Box 52025
Phoenix, AZ 85072-2025
For irrigation customers:
SRP
Irrigation Customer Service, SSW302
P.O. Box 52149
Phoenix, AZ 85072-2149
SRP Live Chat Support
SRP doesn’t offer live chat support. The best way to contact SRP is to call them at 1-602-236-8888.
SRP support e-mail
- For My Account login help send an e-mail to [email protected]
- For Electric price plans send an e-mail to [email protected]
- For SRP job opportunities send an e-mail to [email protected]
- For Financial or investor information send an e-mail to [email protected]
- For Corporate Secretary’s Office send an e-mail to [email protected]
SRP Fax Number
SRP does not have a fax number. Instead you can use 1-602-236-8888 phone number to contact SRP.
SRP Help Center
- You can get more information about SRP Customers on the SRP Customers Support page.
SRP Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed