If you need to speak to a live customer service representative in Salt River Project customer service you need to dial 1-602-236-8888. To speak with a live agent, you need to say “speak with a representative” and stay on the line (typical waiting time is about 2-20 minutes).
SRP Customer Service Hours
Live customer service representatives from SRP are available 24 hours a day seven days a week.
SRP Customer Support Phones
- SRP Customer Support Phone is 1-602-236-8888 or 1-800-258-4777 (Toll free). Live customer service representatives from SRP are available 24 hours a day seven days a week.
- For Job line you need to dial 1-602-236-8734.
- For SRP administrative office you need to dial 1-602-236-5900.
- For Self-Service Line for Business Customers you need to dial 1-602-236-5555.
- For Construction Contact Center you need to dial 1-602-236-0777. Live customer service representatives from SRP are available from 7am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Water Customer Service: you need to dial 1-602-236-3333.
- To Report a power emergency you need to dial 1-602-236-8811.
- To Report a street light outage you need to dial 1-602-236-8888.
SRP Social Networks Customer Service
- SRP customer service could be contacted via Salt River Project Facebook page. Typically Salt River Project customer service representative replies within an hour.
- You can also reach SRP support via Salt River Project Twitter page
- You can view latest SRP photos on SRP Instagram page
- You can view latest SRP videos on SRP Youtube page
- You can message a live customer service representative using SRP Linkedin page
SRP Mailing Addresses
SRP’s headquarters is located at:
1500 N. Mill Ave.
Tempe, AZ 85281
To send a residential or business electric payment:
SRP
P.O. Box 80062
Prescott, AZ 86304-8062
To send an irrigation payment:
SRP
Water Accounting, SSW302
P.O. Box 52149
Phoenix, AZ 85072-2149
For residential electric customers:
SRP Customer Correspondence
Customer Communications Services, PAB277
P.O. Box 52025
Phoenix, AZ 85072-2025
For business electric customers:
SRP Business Center, PAB361
P.O. Box 52025
Phoenix, AZ 85072-2025
For irrigation customers:
SRP
Irrigation Customer Service, SSW302
P.O. Box 52149
Phoenix, AZ 85072-2149
SRP Live Chat Support
SRP doesn’t offer live chat support. The best way to contact SRP is to call them at 1-602-236-8888.
SRP support e-mail
- For My Account login help send an e-mail to [email protected]
- For Electric price plans send an e-mail to [email protected]
- For SRP job opportunities send an e-mail to [email protected]
- For Financial or investor information send an e-mail to [email protected]
- For Corporate Secretary’s Office send an e-mail to [email protected]
SRP Fax Number
SRP does not have a fax number. Instead you can use 1-602-236-8888 phone number to contact SRP.
SRP Help Center
- You can get more information about SRP Customers on the SRP Customers Support page.
SRP Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed
Srp Headquarters
View Srp headquarters location on a map.
Reach Real Person in Srp by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Srp Facebook account or Srp Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Srp are provided above.
What to do if Srp Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Srp customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in SRP Customer Service are the most accurate.
If you successfully reached a live customer service agent in Srp please leave your instructions in the comments section below so everyone can use it.