If you need to speak to a live customer service representative in E.ON customer service you need to dial 0345-052-0000. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you pay by cash or card when you receive your bill press 1.
- For direct debit press 2.
- For key or card top-ups press 3.
- If you got a Smart Pay As You Go meter and you top up online or by voucher press 4.
- If you pay another way press 5.
E.ON UK Customer Service Hours
Live customer service representatives from E.ON UK are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
E.ON Customer Support Phones
- E.ON Customer Support Phone is 0345-052-0000. Live customer service representatives from E.ON UK are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- If you’ve just changed supplier you need to dial 0345-301-4905.
- For Prepayment meter you need to dial 0345-303-3040.
- For Boiler replacements or cavity wall insulation you need to dial 0330-400-1067. Live customer service representatives from E.ON UK are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Smart Pay As You Go you need to dial 0345-366-5995.
- For Payments, meter readings or questions about your bill you need to dial 0345-052-0000.
- For Business enquiries you need to dial 0345-055-0065. Live customer service representatives from E.ON UK are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Let us know about a bereavement you need to dial 0333-202-4841.
- For Covid-19 questions you need to dial 02476-192000.
- For Gas emergencies you need to dial 0800-111-999.
E.ON Social Networks Customer Service
- E.ON customer service could be contacted via E.ON Facebook page. Typically E.ON customer service representative replies within an hour.
- You can also reach E.ON support via E.ON Energy UK Twitter page
E.ON Live Chat Support
You can start a live chat session with a E.ON Support Agent on the E.ON Support page. To speak with a live agent, you need to scroll down and press the “Chat now” white button at the bottom of the page.
E.ON support e-mail
- To contact E.ON social media questions send an e-mail to [email protected]
E.ON Help Center
- You can get more information about E.ON Customers on the E.ON Customers Support page.
E.ON Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
E On Headquarters
View E On headquarters location on a map.
Reach Real Person in E On by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via E On Facebook account or E On Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for E On are provided above.
What to do if E On Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in E On customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in E.ON Customer Service are the most accurate.
If you successfully reached a live customer service agent in E On please leave your instructions in the comments section below so everyone can use it.