How to Talk to a Live Person in PECO Customer Service

If you need to contact a live person in PECO customer service you need to dial 1-800-494-4000. To speak with a live agent, you need to press 4 (for everything else), then say “none of this” and stay on the line (typical waiting time is about 4-5 minutes).

For your convenience below is the voice system main menu:

  • If you need to report an emergency press 1.
  • For electrical issues or power outage press 2.
  • To pay now press 3.
  • For everything else press 4.

PECO Customer Service Hours

PECO live customer service agents are available from 7am to 7pm EST Monday-Friday.

PECO Phone Customer Service

  • PECO customer service phone number is 1-800-494-4000.
  • For Emergency you need to dial 1-800-841-4141.
  • For electric or natural gas emergencies you need to dial 1-800-841-4141.
  • For the LIHEAP Client Helpline you need to dial 1-866-857-7095.
  • For LIURP you need to dial 1-800-675-0222.

PECO Social Networks Customer Service

  • PECO customer service could be contacted via PECO Facebook page. Live customer service agents are available from 8am to 5pm EST Monday-Friday.
  • You can also reach PECO support via PECO Twitter page. Live customer service agents are available from 8am to 5pm Monday-Friday.

PECO Help Center

You can view more information about PECO on the PECO customer support page.

PECO Mailing Addresses

General:
PECO Customer Service Center, 2301 Market Street, Philadelphia, PA 19103

Payment:
PECO, P.O. Box 37629, Philadelphia, PA 19101

Damage Claim:
PECO Energy, Claims Division, 2301 Market Street, S16-1, Philadelphia, PA 19103

PECO email Customer Service

To contact PECO via e-mail use following PECO contact form.
For Damage Claim via [email protected]

PECO Live Chat Support

PECO doesn’t offer live chat support. Best way to contact PECO is to call them at 1-800-494-4000.

How to Talk to a Live Person in Georgia Power Customer Service

If you need to contact a live person in Georgia Power customer service you need to dial 1-888-660-5890. To speak with a live agent, you need to say “representative” or press 0 at the main menu and then stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about the power in the dangerous condition or for any other power problem say “power problem” or press 1.
  • For billing or payment matters say “billing or payment” or press 2.
  • To start, stop, move or transfer service say “moving or transfer” or press 3.
  • For all other matters say “other” or press 4.
  • To repeat these options say “repeat” or press 7.
  • To speak to the representative say “representative” or press 0.

Georgia Power Customer Service Hours

Georgia Power live customer service agents are available from 7am to 9pm Monday-Friday.

Georgia Power Phone Customer Service

  • Georgia Power customer service phone number is 1-888-660-5890. Live customer service agents are available from 7am to 9pm Monday-Friday.
  • To Report a Power Outage you need to dial 1-888-891-0938. Live customer service agents are available 24 hours a day seven days a week.
  • For Business Customer Service you need to dial 1-888-655-5888. Live customer service agents are available from 8am to 6pm Monday-Friday.
  • Georgia Power Social Networks Customer Service

    Georgia Power Mailing Addresses

    Payment Address:
    Georgia Power Payments
    96 Annex
    Atlanta, Georgia 30396

    Georgia Power Live Chat Support

    You can start a live chat session with a Georgia Power Support Agent on the Georgia Power Contact page by clicking the “Start Chat” button.

    Georgia Power e-mail Customer Service

    To contact Georgia Power via e-mail use following Georgia Power contact form by clicking the “Send us a Message” button.

    Georgia Power Help Center

    You can get more information about Georgia Power on the Georgia Power Support Center page.

    Georgia Power Opening Hours

    Monday 7am to 9pm
    Tuesday 7am to 9pm
    Wednesday 7am to 9pm
    Thursday 7am to 9pm
    Friday 7am to 9pm
    Saturday closed
    Sunday closed

    How to Talk to a Live Person in National Grid Customer Service

    If you need to talk to a live person in National Grid customer service you need to dial 1-800-322-3223. To speak with a live agent, you need to stay on the line. After that, you will just need to wait (typical waiting time is about 5-7 minutes).

    Alternatively you can use the following other available options at the last menu:

    • To report a gas leak or if you smell gas press 1.
    • If you are calling about a power outage, street light or for any other problem press 2.
    • For any questions stay on the line.

    National Grid Customer Service Options

    National Grid Customer Service Hours

    National Grid live customer service agents are available Monday-Friday from 7am through 7pm.

    National Grid Customer Service Phone Number

    National Grid customer service phone number is 1-800-322-3223.

    To Gas Emergencies you need to dial 1-800-233-5325.

    To Report an Outage you need to dial 1-800-465-1212.

    To Credit and Collections you need to dial 1-888-211-1313.

    To Specialized Commercial Group and Tree Trimming you need to dial 1-800-322-3223.

    National Grid Social Networks Customer Service

    National Grid Mailing Address

    General Correspondence:

    National Grid

    P.O. Box 960

    Northborough, MA 01532-0960

    Payments Only:

    National Grid

    P.O. Box 11742

    Newark, NJ 07101-4742

    National Grid Live Chat Support

    National Grid doesn’t offer live chat support. Best way to contact National Grid is to call them at 1-800-322-3223.

    How to Talk to a Live Person in Duke Energy Customer Service

    If you need to talk to a live person in Duke Energy customer service you need to dial 1-800-777-9898. To speak with a live agent, you need to pass through the first prompt, then press 0 at the second prompt or to stay on the line and the automated phone system will connect you to a live customer service agent from Duke Energy (typical waiting time is about 1-2 minutes).

    Alternatively you can use the following other available options:

    • For power problem press or say 1.
    • For billing and payments press or say 2.
    • To start or stop service press or say 3.
    • For energy-saving programs and all other questions press or say 4.

    Duke Energy Customer Service Options

    Duke Energy Customer Service Hours

    Duke Energy live customer service agents are available Monday – Friday from 7 am through 9 pm EST.

    Duke Energy Phone Customer Service

  • To Report energy theft or report copper theft you need to dial 1-800-700-8744.
  • For Media Contacts you need to dial 1-800-559-3853.
  • For Investor Relations you need to dial 1-800-488-3853.
  • To Report Environmental Concern you need to dial 1-855-355-7042.
  • For Grid Strenthening you need to dial 1-800-729-3401.
  • To Report an electric problem you need to dial 1-800-228-8485.
  • Duke Energy Social Networks Support

  • You can message a live customer service representative using Duke Energy Facebook page
  • You can also message a live customer service representatives using Duke Energy Twitter
  • You can view latest Duke Energy videos on Duke Energy Youtube Channel
  • Duke Energy Popular Topics

    Duke Energy Customer Service Mailing Addresses

    Mail Payments:

    Duke Energy

    P.O. Box 1004

    Charlotte, NC 28201-1004

    Overnight or Express Mail:

    Duke Energy

    10101 Claude Freeman Dr. 225N

    Charlotte, NC 28262

    General Correspondence:

    Duke Energy

    P.O. Box 14042

    St. Petersburg, FL 33733

    How to Talk to a Live Person in Ameren Illinois Customer Service

    If you need to talk to a live person in Ameren Illinois customer service you need to dial 1-800-755-5000. This number is available 24 hours a day. To quickly speak with an agent, you need to press 4 at the first prompt, then press 5 at the second prompt and stay on the line (typical waiting time is about 1-15 minutes).

    Alternatively you can use the following other available options:

    • To report an outage or receive estimated restoration information, report down pole, streetlight or any other power related problems say “power problems” or press 1.
    • For billing and payment information say “billing and payment” or press 2.
    • To start, stop or transfer service order for new construction service say “service” or press 3.
    • For all other matters say “other matters” or press 4.
    • To hear this options again say “repeat” or press 7.

    If you press 4 in the above menu you will get the following sub-menu:

    • For questions on supply choice say “supply choice” or press 1.
    • To locate an assistant agency near you say “assistant agency” or press 2.
    • If you are interested in improving your homes energy efficiency say “energy efficiency” or press 3.
    • To stay informed about you accounts or text alerts say “alerts” or press 4.
    • For anything else say “representative” or press 5.
    • To hear this options again say “repeat” or press 7.

    Ameren Illinois Customer Service Options

    Ameren Illinois Customer Service Hours

    Ameren Illinois live customer service agents are available 7am – 7am CST Monday -Friday.

    Ameren Illinois Phone Customer Service

  • For Residential you need to dial 1-800-755-5000. Representatives are available Monday to Friday 7am to 7pm.
  • For Business you need to dial 1-800-232-2477. Representatives are available Monday to Friday 7am to 7pm.
  • For Construction & Engineering you need to dial 1-888-659-4540. Representatives are available Monday to Friday 7:30am to 4:30pm.
  • For Property Management you need to dial 1-800-487-5795. Representatives are available Monday to Friday 8am to 5pm.
  • For Website Support you need to dial 1-877-263-7361. Representatives are available Monday to Friday 7am to 7pm.
  • Ameren Illinois Social Networks Support

    Ameren Illinois Fax

    • Residential (1-800-851-1796).
    • Business (1-877-263-7369).
    • Construction & Engineering (1-217-424-6758).
    • Property Management (1-800-851-1796).
    • Website Support (1-800-851-1796).

    Ameren Illinois Customer Service Mailing Addresses

    Ameren Illinois

    PO Box 88034

    Chicago, IL 60680-1034

    How to Talk to a Live Person in Eversource Customer Service

    In order to speak to a live person in Eversource customer service, you need to dial 1-800-286-2000. To speak with a live agent, you need to say “Help with something else” or press 4, then say “representative” and stay on the line.

    If you need to access other customer service options below is the main customer service phone menu:

    • Say “Power outages” or press 1.
    • Say “Billing and payments” or press 2.
    • Say “Start or stop services” or press 3.
    • Say “Help with something else” or press 4.

    Eversource Customer Service Hours

    Live customer service representatives from Eversource are available from 8am to 6pm CT Monday-Friday, Saturday-Sunday closed.

    Eversource Customer Service Phones

    • Eversource customer service phone number is 1-800-286-2000. Live customer service representatives from Eversource are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
    • For Credit & Collections you need to dial 1-800-286-2828.
    • For Builders and Contractors you need to dial 1-888-544-4826.
    • For Gas Customer Service you need to dial 1-800-989-0900.
    • For “Smell Gas?” you need to dial 1-877-944-5325.

    Eversource Social Networks Customer Service

    Eversource Customer Service Mailing Addresses

    Electric Bill Payments:
    Eversource
    P.O. Box 56002
    Boston MA 02205-6002

    Gas Bill Payments:
    Eversource
    P.O. Box 56004
    Boston MA 02205-6004

    In Writing:
    Eversource
    107 Selden Street
    Berlin CT 06037

    Eversource Live Chat Support

    You can start a live chat session with a Eversource Support Agent on the Eversource Contact page by clicking the “CHAT” green button.

    Eversource support e-mail

    Eversource Help Center

    You can get more information about Eversource on the Eversource Contact page.

    Eversource Opening Hours

    Monday 8am to 6pm CT
    Tuesday 8am to 6pm CT
    Wednesday 8am to 6pm CT
    Thursday 8am to 6pm CT
    Friday 8am to 6pm CT
    Saturday closed
    Sunday closed