Author: Customer Service

How to Talk to a Live Person in RBC Customer Service

If you need to contact a live person in RBC customer service you need to dial 1-800-769-2511. To speak with a live agent, you need to say “speak with the representative”, then say the question you are inquiring about, after entering the card number or say “I don’t have one” and stay on the line (typical waiting time is about 15-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “What is the balance in my account?”
  • Say “I want to apply for a personal loan” etc.

RBC Customer Service Hours

RBC live customer service agents are available 24 hours a day seven days a week.

RBC Phone Customer Service

  • RBC customer service phone number is 1-800-769-2511. RBC live customer service agents are available 24 hours a day seven days a week.
  • For TTY you need to dial 1-800-661-1275.
  • For Business Banking you need to dial 1-800-769-2520.
  • For TTY you need to dial 1-800-661-1275.
  • For Online Banking and Mobile Banking you need to dial 1-800-769-2555.
  • For RRSPs, RESPs, TFSAs Mutual Funds & GICs you need to dial 1-800-463-3863.
  • For RBC Direct Investing™ you need to dial 1-800-769-2560.
  • For RBC Dominion Securities you need to dial 1-888-820-8006.
  • For Home Protector® Insurance and LoanProtector® Insurance you need to dial 1-800-769-2523.
  • For BalanceProtector® Insurance you need to dial 1-888-896-2766.
  • For Business Loan Insurance Plan you need to dial 1-800-769-2523.
  • For Travel HealthProtector® you need to dial 1-866-625-3508.

RBC Social Networks Customer Service

RBC Mailing Addresses

RBC Royal Bank:
Royal Bank of Canada
RBC WaterPark Place, 16th floor
88 Queens Quay West
Toronto, ON, M5J 0B8

RBC Direct Investing:
RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower, P.O. Box 75
Toronto, ON, M5J 2Z5

RBC Wealth Management:
RBC Dominion Securities Inc.
155 Wellington Street West, 17th Floor
Toronto, ON, M5V 3K7

RBC Credit Card Payments (Except US Visa Gold):
RBC Royal Bank
P.O. Box 4016 Station A
Toronto, ON
M5W 2E6

US Visa Gold Payments:
RBC Royal Bank
P.O. Box 6901 Station A
Toronto, ON
M5W 1X6

RBC Live Chat Support

RBC doesn’t offer live chat support.

RBC support e-mail

To contact RBC via e-mail use following RBC contact form.

RBC Help Customer Service

You can find more information about RBC on the RBC Support Page.

RBC Opening Hours

You can find more information about RBC opening hours on the RBC Locator page.

How to Talk to a Live Person in Bell Customer Service

If you need to speak to a live customer service representative in Bell customer service you need to dial 1-866-310-2355. To speak with a live agent, you need to press 1 (for English) and press pound. Then press 1 (if you are calling about residential or personal services), press 3 (if you are an existing customer or for any other inquiries), after press 6 (for anything else), press 7 (for all other inquiries) and stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about residential or personal services press 1.
  • For business or commercial services press 2.
  • For Bell Mobility press 3.

If you press 1 in the above menu you will get the following sub-menu:

  • To order about Internet, TV, Home Phone, Bell, Mobility or Bell smartphone press 1.
  • If you are calling about a recent order press 2.
  • If you are an existing customer or for any other inquiries press 3.

Bell Customer Service Hours

Live customer service representatives from Bell are available 24 hours a day seven days a week.

Bell Customer Support Phones

  • Bell Customer Support Phone is 1-866-310-2355. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For Shopping for a new Mobility plan or device you need to dial 1-888-466-2453. Live customer service representatives from Bell are available from 8am to 9pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • To Make changes to your existing account you need to dial 1-800-667-0123. Live customer service representatives from Bell are available from 8am to 9pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • For Shopping for Internet, TV, and Home phone you need to dial 1-866-778-5529. Live customer service representatives from Bell are available from 8am to 6pm Monday-Sunday.
  • For Shopping for Bell Smart Home you need to dial 1-800-267-2001. Live customer service representatives from Bell are available from 8am to 9pm Monday-Thursday, from 8am to 8pm Friday, from 9am to 6pm Saturday, from 9:30am to 6pm Saturday.
  • For Technical support or repair you need to dial 1-844-310-7873. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For Fibe TV and Alt TV technical support you need to dial 1-866-797-8686. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For Satellite TV technical support you need to dial 1-888-759-3474. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For payment notification you need to dial 1-800-663-9740.

Bell Social Networks Customer Service

Bell Live Chat Support

You can start a live chat session with a Customer Support Agent on the Bell Contact page by clicking the “Chat Live” button. Chat is available 24 hours a day seven days a week.

Bell support e-mail

Bell doesn’t offer live support via e-mail.

Bell Help Center

Bell Opening Hours

Monday 8am to 9pm
Tuesday 8am to 9pm
Wednesday 8am to 9pm
Thursday 8am to 9pm
Friday 8am to 9pm
Saturday 9am to 6pm
Sunday 9am to 6pm

How to Talk to a Live Person in Citi Credit Card Customer Service

If you need to speak to a live customer service representative in Citi Credit Card customer service you need to dial 1-800-950-5114. To speak with a live agent, you need to press 3 (to access your account by social security number), enter your social security number, then enter 5 digits zip code and say your security word. After that stay on the line (typical waiting time is about 1-5 minutes) and the automated phone system will connect you to a live customer service agent.

Alternatively you can use the following other options available in the customer service phone menu:

  • To access your account by credit card number press 1.
  • To access your account by phone number press 2.
  • To access your account by social security number press 3.

Citi Credit Card Customer Service Hours

Live customer service representatives from Citi Credit Card are available 24 hours a day seven days a week.

Citi Credit Card Customer Support Phones

  • Citi Credit Card Customer Support Phone is 1-800-950-5114. Live customer service representatives from Citi Credit Card are available 24 hours a day seven days a week.
  • For Lost/Stolen TTY, Consumer TTY, Business TTY you need to dial 1-800-325-2865.
  • For Consumer you need to dial 1-800-347-4934.
  • For Business you need to dial 1-866-422-3091.
  • To Apply for a Credit Card & Check your Application Status you need to dial 1-888-201-4523.
  • To Apply for a Costco Credit Card & Check your Application Status you need to dial 1-877-343-4118.
  • For Citi Double Cash Card you need to dial 1-855-473-4583.
  • For Citi/AAdvantage Cards you need to dial 1-888-766-2484.
  • For Citi/AAdvantage American Express Cards you need to dial 1-866-449-2484.
  • For Citi DividendAmerican ExpressCard you need to dial 1-866-459-2484.
  • For The Citi ThankYou Cards you need to dial 1-800-842-6596.
  • For Citi CashReturns you need to dial 1-866-533-8617.
  • For Citi PrestigeSM Card you need to dial 1-877-288-2484.
  • For Citi Illumina Card you need to dial 1-800-822-7042.
  • For Citi Chairman American Express Card you need to dial 1-866-533-6398.
  • For Citi PremierPass Expedia Cards you need to dial 1-866-458-4271.
  • For Citi Simplicity Cards you need to dial 1-866-696-5673.
  • For Citi Secured MasterCard you need to dial 1-800-950-5114.
  • For Citi Driver’s Edge you need to dial 1-800-967-8500.
  • For Citi MasterCard you need to dial 1-866-510-2761.
  • For AT&T Access More Card from Citi you need to dial 1-855-488-6642.
  • For AT&T Universal Cards you need to dial 1-800-423-4343.
  • For Citi Forward you need to dial 1-800-950-5114.
  • For Citi Diamond Preferred Card you need to dial 1-800-823-4086.
  • For Citi Dividend Card you need to dial 1-800-950-5114.
  • For CitiBusiness Card with ThankYou Rewards you need to dial 1-800-750-7453.
  • For CitiBusiness Card you need to dial 1-800-750-7453.
  • For CitiBusiness / AAdvantage Select Cards you need to dial 1-800-732-6000.
  • For AT&T Universal Business Rewards Card you need to dial 1-877-288-4577.
  • For Citi Professional Cards you need to dial 1-866-834-9486.
  • For Costco Anywhere Visa you need to dial 1-855-378-6467.
  • For Costco Anywhere Visa Business Card you need to dial 1-855-378-6468.
  • For Collections Servicing for Costco you need to dial 1-855-805-5486.
  • For Collections Servicing for Citi Cards you need to dial 1-800-388-2200.
  • For Citi Professional Cash Cards you need to dial 1-866-834-9486.
  • For Citi Professional / Aadvantage you need to dial 1-866-696-5859.
  • For CitiBusiness World Card you need to dial 1-866-458-4215.
  • For CitiBusiness ThankYou Card you need to dial 1-800-842-6596.
  • For CitiBusiness / AAdvantage Platinum Select Cards you need to dial 1-866-458-4216.

Citi Credit Card Social Networks Customer Service

Citi Credit Card Live Chat Support

Citi Credit Card doesn’t offer live chat support.

Citi Credit Card support e-mail

Citi Credit Card doesn’t offer live support via e-mail.

Citi Credit Card Help Center

You can get more information about Citi Credit Card on the Citi Credit Card Support page.

Citi Credit Card Opening Hours

24 hours a day seven days a week.

How to Talk to a Live Person in FPL Customer Service

If you need to talk to a live customer service representative in FPL customer service you need to dial 1-800-226-3545. To speak with a live agent, you need to stay on the line and when the automatic system prompts you need to say “Report a problem” or press 4 (to report an emergency like a downed wire or outage), then press 7 (for something else) and stay on the line (typical waiting time is about 1-5 minutes). Live customer service agents are available from 7.30am to 7.30pm EST Monday-Friday, 7.30am to 5pm EST Saturday-Sunday.

Alternatively you can use the following other options available in the customer service phone menu:

  • Say or enter your FPL account number or your social security number, or say “I don’t have it” or press 1.
  • If you need a moment to find it say “Hold on” or press 2.
  • To open a new account say “New account” or press 3.
  • To report an emergency like a downed wire or outage say “Report a problem” or press 4.

Second part of the menu (if you say “Report a problem” or press 4):

  • To report an outage press 1.
  • To get outage update press 2.
  • To report a downed wire press 3.
  • For street light out press 4.
  • For dim or flickering lights press 5.
  • For disconnected for non-payment press 6.
  • For something else press 7.

FPL Customer Service Hours

FPL live customer service representatives are available from 7.30am to 7.30pm EST Monday-Friday, 7.30am to 5pm EST Saturday-Sunday.

FPL Customer Support Phones

  • FPL Customer Support Phone is 1-800-226-3545 or 1-888-988-8249. FPL live customer service representatives are available from 7.30am to 7.30pm EST Monday-Friday, 7.30am to 5pm EST Saturday-Sunday.
  • To Report an Outage you need to dial 1-800-4OUTAGE (1-800-468-8243).

FPL Social Networks Customer Service

  • You can also contact Florida Light & Power Facebook customer service representative by messaging on a FPL Twitter page.
  • You can view latest FPL Youtube videos at Florida Power & Light Youtube channel.
  • You can send a message to FPL live customer service representative via Florida Light & Power Facebook page. Typically they reply within a few hours.

    • FPL Live Chat Support

    • You can start a live chat session with a FPL Customer Support Agent on the FPL Support page.

    FPL Help Center

    You can find more information about FPL on the FPL Support page.

    FPL support e-mail

    FPL doesn’t offer live support via e-mail.

Talk to a Live Person in Ticketmaster Customer Service

If you need to talk to a live person in Ticketmaster customer service you need to dial 1-800-653-8000. To speak with a Ticketmaster live agent, you need to press 2 (If you don’t have tickets and have general question), then press 2 (for all other questions) and stay on the line (typical waiting time is about 1-5 minutes).

Ticketmaster Customer Service Options

Ticketmaster Customer Service Hours

Ticketmaster live customer service agents are available Monday-Friday from 9am to 9pm, Saturday from 9am to 8pm and Sunday from 9am to 6pm.

Ticketmaster Customer Service Phone Number

Ticketmaster customer service phone number is 1-800-653-8000.

For Ticketmaster Express you need to dial 1-866-448-7849.

For US Ticket Sales you need to dial 1-866-448-7849. Live customer service agents are available Monday-Saturday from 9am through 6pm and Sunday from 12pm through 6pm.

For TDD you need to dial 1-800-943-4327.

For US Arts Sales need to dial 1-800-982-2787.

Ticketmaster Live Chat Customer Service

If you have an order under “Order Details”, simply click on the “Live Chat” button to the bottom right of your screen. Live customer service agents are available 24 hours a day.

Ticketmaster support video guide

You can also watch the following video guide to learn how to get support help from Ticketmaster.

How to contact Ticketmaster support via Twitter

To contact Ticketmaster customer support via twitter visit Ticketmaster Fan Support Twitter page. There click on message button.

Type your message at the prompt below and click on the blue arrow to the right to send it to the Ticketmaster Customer Service.

Ticketmaster Social Networks Customer Service

Ticketmaster common problems and solutions

Difficulty Accessing Tickets

Customers sometimes encounter issues when trying to access their tickets, especially electronic ones.

Solution: Ensure you are logged into the correct Ticketmaster account (the one used to purchase the tickets). If the tickets are not there, check your email for confirmation of purchase. If you’re still unable to find them, contact Ticketmaster customer service for assistance.

Website or App Glitches

Technical problems can sometimes prevent customers from successfully purchasing tickets, especially during periods of high demand.

Solution: Try refreshing your browser or clearing your cache and cookies. If using the app, ensure it is updated to the latest version. If issues persist, try switching between the app and website.

High or Unexpected Fees

Ticketmaster’s service and convenience fees often come as a surprise to customers, who may perceive them as excessive or unfair.

Solution: Before finalizing your purchase, review the full breakdown of charges. The fees are usually displayed before you complete your transaction. If you find the fees too high, consider other authorized ticket vendors that may have lower fees.

Events Being Sold Out Quickly

Popular events often sell out quickly, leading to disappointment for those who miss out.

Solution: Ticketmaster often allows you to sign up for presale notifications for specific events, so it’s worth registering for these alerts. Be prepared to buy as soon as tickets go on sale, as there may be a lot of demand.

Ticket Delivery Issues

Some customers report not receiving their physical tickets in the mail as expected.

Solution: First, check your Ticketmaster account to ensure that your delivery details are correct. Ticket delivery can take some time, so check the estimated delivery timeframe provided by Ticketmaster. If they haven’t arrived within this timeframe, contact Ticketmaster customer service.

Difficulties Obtaining Refunds

Customers sometimes have difficulty getting refunds for canceled or rescheduled events.

Solution: Ticketmaster typically offers refunds for canceled events and for rescheduled events if you can’t make the new date. If you haven’t received a refund within the expected timeframe, contact Ticketmaster customer service. Always keep email confirmations and ticket information until the event has taken place.

Ticketmaster Mailing Address

Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311

To Whether it’s pen to paper or straight from your printer:
Attention: Soutien aux Spectateurs/Fan Support
7001, boulevard St-Laurent
Montreal, QC H2S 3E3

Ticketmaster Corporate Office Headquarters

Ticketmaster is located at 9348 Civic Center Drive in Beverly Hills neighborhood in Los Angeles, California. ZIP Code is 90210.

Ticketmaster Customer Support for any countries

Austria

Belgium

Denmark

Finland

France

Germany

Italy

Netherlands

Norway

Poland

Spain

Sweden

How to Talk to a Live Person in Green Dot Moneypak Customer Service

Moneypak is a service provided by Green Dot Corporation. To talk to a live person regarding your Moneypak card you can dial 1-866-795-7597 phone number. Make sure to have your card number or SSN ready since you will need to enter it to proceed.

If you are not able to reach Green Dot via 1-866-795-7597 phone number try to contact them via social networks. You can contact Green Dot Moneypak via:

You can also mail Green Dot to:
Green Dot
P.O. Box 5100
Pasadena, CA 91117

To report Moneypak card fraud to Green Dot Fraud department use Green Dot Fraud Report Form.

To request a refund for Moneypak card purchase use Moneypak refund request form.

To request a written history of your Moneypak card transations mail to Written History Request, PO Box 5100 Pasadena, CA 91117 or call 1-866-795-7597. You will need to send following information:

  • Your name and card number
  • Why you believe there is an error, and the dollar amount involved
  • Approximately when the error took place

How to Talk to a Live Person in Sears Credit Card Customer Service

If you need to speak to a live customer service representative in Sears Credit Card customer service you need to dial 1-800-917-7700. To speak with a live agent, you need to enter the last four digits of your account number or social security number, or press 5 (if you have not received your account information) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To retry your entry press 1.
  • If you need more time press 2.
  • To end this call press 3 or hang up.
  • To report your card lost or stolen press 4.
  • If you have not received your account information press 5.

Sears Credit Card Customer Service Hours

Live customer service representatives from Sears Credit Card are available 24 hours a day seven days a week.

Sears Credit Card Customer Support Phones

  • Sears Credit Card Customer Support Phone is 1-800-917-7700. Live customer service representatives from Sears Credit Card are available 24 hours a day seven days a week.
  • For Technical Assistance you need to dial 1-800-815-7701.
  • For Shop Your Way MasterCard Card you need to dial 1-877-816-9063.
  • For TDD/TTY for the Hearing Impaired you need to dial 1-866-357-2484.
  • For Outside the U.S., Canada and Puerto Rico, Call Collect you need to dial 1-800-437-3277.

Sears Credit Card Social Networks Customer Service

Sears Credit Card Mailing Addresses

Sears Private Label General Inquiries:
P.O. Box 6286
Sioux Falls, SD 57117-6286

Payment Addresses:
Sears Consumer Payments
P.O. Box 9001055
Louisville, KY 40290-1055

Sears Consumer Express Payments:
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

Sears Credit Card Live Chat Support

Sears Credit Card doesn’t offer live chat support.

Sears Credit Card support e-mail

Sears Credit Card doesn’t offer live support via e-mail.

Sears Credit Card Help Center

  • You can get more information about Sears Credit Card on the Sears Credit Card page by clicking the “GET HELP” black button.

Sears Credit Card Opening Hours

24 hours a day seven days a week.

How to Talk to a Live Person in Fido Customer Service

If you need to speak to a live customer service representative in Fido customer service you need to dial 1-888-481-3436. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To become a Fido customer press 1.
  • If you already a Fido customer press 2.

Fido Customer Service Hours

Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.

Fido Customer Support Phones

  • Fido Customer Support Phone is 1-888-481-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • For Prepaid you need to dial 1-888-482-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • For Technical Support you need to dial 1-888-236-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • For International Support you need to dial 1-514-933-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • From abroad support you need to dial 1-514-925-4590. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • For Mandarin and Cantonese you need to dial 1-866-888-3436. Live customer service representatives from Fido are available from 9am to 10pm Monday-Friday, Saturday-Sunday closed.

Fido Social Networks Customer Service

Fido Support Community

You can find more information about Fido on the Fido Forum page. Community Support representative are available 24 hours a day seven days a week.

Fido Live Chat Support

You can start a live chat session with a Customer Support Agent on the Fido Contact page by clicking the “Live Chat” button. Chat is available from 8am to 10pm Monday-Friday, from 8am to 9pm Saturday-Sunday.

Fido support e-mail

Fido doesn’t offer live support via e-mail.

Fido Help Center

Fido Opening Hours

You can find more information about Fido opening hours on the Fido Location page.

How to Talk to a Live Person in AT&T Customer Service

You can reach the live person in AT&T Wireless customer service via following numbers:

AT&T Mobile Customer Service Numbers

  • 1-888-333-6651 if you call to order new service. This number is available Monday – Friday, 8 a.m. – midnight ET
    Saturday and Sunday, 8 a.m. – 11 p.m. ET.
  • 1-877-782-8870 if you call to check on existing wireless order status. This number is available 24/7
  • If you need support while travelling outside of US you can use this number: +1-314-925-6925. It is available 24/7 and it is free from AT&T mobile phone<
  • Disability resources: TTY 1-866-241-6567, Voice 1-866-241-6568. Available Monday – Friday, 10 a.m. – 10 p.m. ET
    Saturday, 11 a.m. – 7:45 p.m. ET

AT&T Prepaid Customer Service Numbers

  • Call 611 from prepaid AT&T mobile phone. Or call 1-800-901-9878.
  • If you travel outside of US call 1-408-962-1025. It is free from AT&T mobile phone

Alternative methods of contact

You can start a live chat with AT&T Wireless by navigating to https://www.att.com/contactus/index/wireless.html?tab=1 and click on “Chat” button.

You can also check you order status by navigating to http://www.att.com/checkstatus

How to Talk to a Live Person in Capital One Customer Service

If you need to talk to a live customer service representative of Capital One Financial Corporation you need to dial 1-877-383-4802. To quickly get connected to a live customer service representative say “credit cards”, then say “help me with something else”, say or enter your social security number, say your birth date and stay on the line.

Alternatively you can use following other available options:

  • Say “Credit Cards” or press 1.
  • Say “Bank Account” or press 2.
  • Say “Auto Loans” or press 3.
  • Say “CreditWise” or press 4.

Capital One Customer Service Options

Capital One Phone Customer Service

You can reach Capital One customer service via 1-877-383-4802. This phone number is available 24/7.

If you need to speak about credit card сustomer service (for servicing of existing accounts only) you need to dial 1-800-227-4825.

  • Apply for a credit card call 1-800-695-5500.
  • Rewards Center call 1-800-228-3001.
  • Fraud Protection call 1-800-427-9428.
  • Customer service for Non-Branch Accounts dials 1-888-810-4013.
  • For investing products dial 1-855-780-5047. Live customer service hours are Monday-Friday 8am-9pm EST.
  • For existing auto loan account dial 1-800-946-0332. Live customer service hours are Monday-Friday 8am to 9pm and Saturday 8am to 6pm EST.

Capital One Social Networks Customer Service

Capital One Live Chat

You can start a live chat session with a Capital One about investing products on the https://www.capitalone.com/contact/investing/ page by clicking the “Chat Now” button.

Capital One Customer Service Mailing Addresses

To investigate a misapplied payment send mail to:
Capital One
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287

Use below mailing address for general correspondence:
Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287

For capital one auto finance (payments) use:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716