If you need to talk to a live customer service representative of Capital One Financial Corporation you need to dial 1-877-383-4802. To quickly get connected to a live customer service representative say “card technical support” or “card general servicing”. Then, using your telephone keypad enter your 16 digits card number and the system will connect you.
Alternatively you can use following other available options:
- For service on credit card, you can say “credit card” or press 1.
- For the bank account, you can say “bank account” or press 2.
- For service on auto finance, you can say “auto finance” or press 3.
- For the home loan, you can say “home loan” or press 4.
- If you do not do anything, the system will prompt you to say “card technical support ” or press 1 and say “general card servicing” or press 2. Then, using your telephone keypad enter your 16 digits card number or say “apply for a new account”. For more options press star. If you wait until the end of the automatic message, will connect you to a live customer service representative.
Capital One Customer Service Options
Capital One Phone Customer Service
You can reach Capital One customer service via 1-877-383-4802. This phone number is available 24/7.
If you need to speak about credit card сustomer service (for servicing of existing accounts only) you need to dial 1-800-227-4825.
- Apply for a credit card call 1-800-695-5500.
- Rewards Center call 1-800-228-3001.
- Fraud Protection call 1-800-427-9428.
- Customer service for Non-Branch Accounts dials 1-888-810-4013.
- For investing products dial 1-855-780-5047. Live customer service hours are Monday-Friday 8am-9pm EST.
- For existing auto loan account dial 1-800-946-0332. Live customer service hours are Monday-Friday 8am to 9pm and Saturday 8am to 6pm EST.
Capital One Social Networks Customer Service
- Capital One customer service on Twitter could be reached on Capital One Twitter page
- Capital One customer service on Youtube could be reached on Capital One Youtube page
- Capital One customer service on Facebook could be reached on Capital One Facebook page
Capital One Live Chat
You can start a live chat session with a Capital One about investing products on the https://www.capitalone.com/contact/investing/ page by clicking the “Chat Now” button.
Capital One Customer Service Mailing Addresses
To investigate a misapplied payment send mail to:
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287
Use below mailing address for general correspondence:
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287
For capital one auto finance (payments) use:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716
Capital One Headquarters
Reach Real Person in Capital One by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Capital One Facebook account or Capital One Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Capital One are provided above.
What to do if Capital One Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Capital One customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Capital One Customer Service are the most accurate.
If you successfully reached a live customer service agent in Capital One please leave your instructions in the comments section below so everyone can use it.