How to Talk to a Live Person in Capital One Customer Service

If you need to talk to a live customer service representative of Capital One Financial Corporation you need to dial 1-877-383-4802. To quickly get connected to a live customer service representative say “credit cards”, then say “help me with something else”, say or enter your social security number, say your birth date and stay on the line.

Alternatively you can use following other available options:

  • Say “Credit Cards” or press 1.
  • Say “Bank Account” or press 2.
  • Say “Auto Loans” or press 3.
  • Say “CreditWise” or press 4.

Capital One Customer Service Options

Capital One Phone Customer Service

You can reach Capital One customer service via 1-877-383-4802. This phone number is available 24/7.

If you need to speak about credit card сustomer service (for servicing of existing accounts only) you need to dial 1-800-227-4825.

  • Apply for a credit card call 1-800-695-5500.
  • Rewards Center call 1-800-228-3001.
  • Fraud Protection call 1-800-427-9428.
  • Customer service for Non-Branch Accounts dials 1-888-810-4013.
  • For investing products dial 1-855-780-5047. Live customer service hours are Monday-Friday 8am-9pm EST.
  • For existing auto loan account dial 1-800-946-0332. Live customer service hours are Monday-Friday 8am to 9pm and Saturday 8am to 6pm EST.

Capital One Social Networks Customer Service

Capital One Live Chat

You can start a live chat session with a Capital One about investing products on the page by clicking the “Chat Now” button.

Capital One Customer Service Mailing Addresses

To investigate a misapplied payment send mail to:
Capital One
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287

Use below mailing address for general correspondence:
Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287

For capital one auto finance (payments) use:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716