How to Talk to a Live Person in Capital One Customer Service

If you need to talk to a live customer service representative of Capital One Financial Corporation you need to dial 1-877-383-4802. To quickly get connected to a live customer service representative say “credit cards”, then say “help me with something else”, say or enter your social security number, say your birth date and stay on the line.

Alternatively you can use following other available options:

  • Say “Credit Cards” or press 1.
  • Say “Bank Account” or press 2.
  • Say “Auto Loans” or press 3.
  • Say “CreditWise” or press 4.

Capital One Customer Service Options

Capital One Phone Customer Service

You can reach Capital One customer service via 1-877-383-4802. This phone number is available 24/7.

If you need to speak about credit card сustomer service (for servicing of existing accounts only) you need to dial 1-800-227-4825.

  • Apply for a credit card call 1-800-695-5500.
  • Rewards Center call 1-800-228-3001.
  • Fraud Protection call 1-800-427-9428.
  • Customer service for Non-Branch Accounts dials 1-888-810-4013.
  • For investing products dial 1-855-780-5047. Live customer service hours are Monday-Friday 8am-9pm EST.
  • For existing auto loan account dial 1-800-946-0332. Live customer service hours are Monday-Friday 8am to 9pm and Saturday 8am to 6pm EST.

Capital One Social Networks Customer Service

Capital One Live Chat

You can start a live chat session with a Capital One about investing products on the page by clicking the “Chat Now” button.

Capital One Customer Service Mailing Addresses

To investigate a misapplied payment send mail to:
Capital One
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287

Use below mailing address for general correspondence:
Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287

For capital one auto finance (payments) use:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

Capital One Headquarters

View Capital One headquarters location on a map.

Reach Real Person in Capital One by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Capital One Facebook account or Capital One Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Capital One are provided above.

What to do if Capital One Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Capital One customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Capital One Customer Service are the most accurate.

If you successfully reached a live customer service agent in Capital One please leave your instructions in the comments section below so everyone can use it.

Capital One Customer Ratings and Reviews