How to Talk to a Live Person in Capital One Customer Service

If you need to talk to a live customer service representative of Capital One Financial Corporation you need to dial 1-877-383-4802. To quickly get connected to a live customer service representative say “card technical support” or “card general servicing”. Then, using your telephone keypad enter your 16 digits card number and the system will connect you.

Alternatively you can use following other available options:

  • For service on credit card, you can say “credit card” or press 1.
  • For the bank account, you can say “bank account” or press 2.
  • For service on auto finance, you can say “auto finance” or press 3.
  • For the home loan, you can say “home loan” or press 4.
  • If you do not do anything, the system will prompt you to say “card technical support ” or press 1 and say “general card servicing” or press 2. Then, using your telephone keypad enter your 16 digits card number or say “apply for a new account”. For more options press star. If you wait until the end of the automatic message, will connect you to a live customer service representative.

Capital One Customer Service Options

Capital One Phone Customer Service

You can reach Capital One customer service via 1-877-383-4802. This phone number is available 24/7.

If you need to speak about credit card сustomer service (for servicing of existing accounts only) you need to dial 1-800-227-4825.

  • Rewards Center call 1-800-228-3001.
  • Fraud Protection call 1-800-427-9428.
  • Apply for a credit card call 1-800-695-5500.
  • Customer service for Non-Branch Accounts dials 1-888-810-4013.
  • For existing auto loan account dial 1-800-946-0332. Live customer service hours are Monday-Friday 8am to 9pm and Saturday 8am to 6pm EST.
  • For investing products dial 1-855-780-5047. Live customer service hours are Monday-Friday 8am-9pm EST.

Capital One Live Chat

You can start a live chat session with a Capital One about investing products on the https://www.capitalone.com/contact/investing/ page by clicking the “Chat Now” button.

Capital One Social Networks Customer Service

Capital One Customer Service Mailing Addresses

To investigate a misapplied payment send mail to:
Capital One
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287

Use below mailing address for general correspondence:
Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287

For capital one auto finance (payments) use:
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

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