How to Talk to a Live Person in Ticketmaster Customer Service

If you need to talk to a live person in Ticketmaster customer service you need to dial 1-800-653-8000. To speak with a live agent, you need to say “no” and “something else” and stay on the line (typical waiting time is about 1-5 minutes).

Ticketmaster Customer Service Options

Ticketmaster Customer Service Hours

Ticketmaster live customer service agents are available Monday-Friday from 9am to 9pm, Saturday from 9am to 8pm and Sunday from 9am to 6pm.

Ticketmaster Customer Service Phone Number

Ticketmaster customer service phone number is 1-800-653-8000.

For Ticketmaster Express you need to dial 1-866-448-7849.

For US Ticket Sales you need to dial 1-866-448-7849. Live customer service agents are available Monday-Saturday from 9am through 6pm and Sunday from 12pm through 6pm.

For TDD you need to dial 1-800-943-4327.

For US Arts Sales need to dial 1-800-982-2787.

Ticketmaster Live Chat Customer Service

If you have an order under “Order Details”, simply click on the “Live Chat” button to the bottom right of your screen. Live customer service agents are available 24 hours a day.

Ticketmaster Social Networks Customer Service

Ticketmaster Mailing Address


Attn: Fan Support

1000 Corporate Landing

Charleston, WV 25311

To Whether it’s pen to paper or straight from your printer:

Attention: Soutien aux Spectateurs/Fan Support

7001, boulevard St-Laurent

Montreal, QC H2S 3E3