How to Talk to a Live Person in Bell Customer Service

If you need to speak to a live customer service representative in Bell customer service you need to dial 1-866-310-2355. To speak with a live agent, you need to press 1 (for English) and press pound. Then press 1 (if you are calling about residential or personal services), press 3 (if you are an existing customer or for any other inquiries), after press 6 (for anything else), press 7 (for all other inquiries) and stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about residential or personal services press 1.
  • For business or commercial services press 2.
  • For Bell Mobility press 3.

If you press 1 in the above menu you will get the following sub-menu:

  • To order about Internet, TV, Home Phone, Bell, Mobility or Bell smartphone press 1.
  • If you are calling about a recent order press 2.
  • If you are an existing customer or for any other inquiries press 3.

Bell Customer Service Hours

Live customer service representatives from Bell are available 24 hours a day seven days a week.

Bell Customer Support Phones

  • Bell Customer Support Phone is 1-866-310-2355. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For Shopping for a new Mobility plan or device you need to dial 1-888-466-2453. Live customer service representatives from Bell are available from 8am to 9pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • To Make changes to your existing account you need to dial 1-800-667-0123. Live customer service representatives from Bell are available from 8am to 9pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • For Shopping for Internet, TV, and Home phone you need to dial 1-866-778-5529. Live customer service representatives from Bell are available from 8am to 6pm Monday-Sunday.
  • For Shopping for Bell Smart Home you need to dial 1-800-267-2001. Live customer service representatives from Bell are available from 8am to 9pm Monday-Thursday, from 8am to 8pm Friday, from 9am to 6pm Saturday, from 9:30am to 6pm Saturday.
  • For Technical support or repair you need to dial 1-844-310-7873. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For Fibe TV and Alt TV technical support you need to dial 1-866-797-8686. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For Satellite TV technical support you need to dial 1-888-759-3474. Live customer service representatives from Bell are available 24 hours a day seven days a week.
  • For payment notification you need to dial 1-800-663-9740.

Bell Social Networks Customer Service

Bell Live Chat Support

You can start a live chat session with a Customer Support Agent on the Bell Contact page by clicking the “Chat Live” button. Chat is available 24 hours a day seven days a week.

Bell support e-mail

Bell doesn’t offer live support via e-mail.

Bell Help Center

Bell Opening Hours

Monday 8am to 9pm
Tuesday 8am to 9pm
Wednesday 8am to 9pm
Thursday 8am to 9pm
Friday 8am to 9pm
Saturday 9am to 6pm
Sunday 9am to 6pm

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