Moneypak is a service provided by Green Dot Corporation. To talk to a live person regarding your Moneypak card you can dial 1-866-795-7597 phone number. Make sure to have your card number or SSN ready since you will need to enter it to proceed.
If you are not able to reach Green Dot via 1-866-795-7597 phone number try to contact them via social networks. You can contact Green Dot Moneypak via:
- Facebook on Facebook Green Dot Support page or Facebook Green Dot Corporate page
- Twitter on GreenDotCards Twitter page
You can also mail Green Dot to:
Green Dot
P.O. Box 5100
Pasadena, CA 91117
To report Moneypak card fraud to Green Dot Fraud department use Green Dot Fraud Report Form.
To request a refund for Moneypak card purchase use Moneypak refund request form.
To request a written history of your Moneypak card transations mail to Written History Request, PO Box 5100 Pasadena, CA 91117 or call 1-866-795-7597. You will need to send following information:
- Your name and card number
- Why you believe there is an error, and the dollar amount involved
- Approximately when the error took place
Moneypak Headquarters
View Moneypak headquarters location on a map.
Reach Real Person in Moneypak by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Moneypak Facebook account or Moneypak Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Moneypak are provided above.
What to do if Moneypak Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Moneypak customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Green Dot Moneypak Customer Service are the most accurate.
If you successfully reached a live customer service agent in Moneypak please leave your instructions in the comments section below so everyone can use it.