Number for Live PersonIf you need to contact a live person in RBC customer service you need to dial 1-800-769-2511. To speak with a live agent, you need to say “speak with the representative”, then say the question you are inquiring about, after entering the card number or say “I don’t have one” and stay on the line (typical waiting time is about 15-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- Say “What is the balance in my account?”
- Say “I want to apply for a personal loan” etc.
RBC Customer Service Hours
RBC live customer service agents are available 24 hours a day seven days a week.
RBC Phone Customer Service
- RBC customer service phone number is 1-800-769-2511. RBC live customer service agents are available 24 hours a day seven days a week.
- For TTY you need to dial 1-800-661-1275.
- For Business Banking you need to dial 1-800-769-2520.
- For TTY you need to dial 1-800-661-1275.
- For Online Banking and Mobile Banking you need to dial 1-800-769-2555.
- For RRSPs, RESPs, TFSAs Mutual Funds & GICs you need to dial 1-800-463-3863.
- For RBC Direct Investing™ you need to dial 1-800-769-2560.
- For RBC Dominion Securities you need to dial 1-888-820-8006.
- For Home Protector® Insurance and LoanProtector® Insurance you need to dial 1-800-769-2523.
- For BalanceProtector® Insurance you need to dial 1-888-896-2766.
- For Business Loan Insurance Plan you need to dial 1-800-769-2523.
- For Travel HealthProtector® you need to dial 1-866-625-3508.
RBC Social Networks Customer Service
- RBC customer service could be contacted via RBC Facebook page. Typically RBC customer service representative replies within an hour.
- You can also reach RBC support via RBC Twitter page
- You can view latest RBC photos on RBC Instagram page
- You can view latest RBC videos on RBC Youtube page
RBC Mailing Addresses
RBC Royal Bank:
Royal Bank of Canada
RBC WaterPark Place, 16th floor
88 Queens Quay West
Toronto, ON, M5J 0B8
RBC Direct Investing:
RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower, P.O. Box 75
Toronto, ON, M5J 2Z5
RBC Wealth Management:
RBC Dominion Securities Inc.
155 Wellington Street West, 17th Floor
Toronto, ON, M5V 3K7
RBC Credit Card Payments (Except US Visa Gold):
RBC Royal Bank
P.O. Box 4016 Station A
Toronto, ON
M5W 2E6
US Visa Gold Payments:
RBC Royal Bank
P.O. Box 6901 Station A
Toronto, ON
M5W 1X6
RBC Live Chat Support
RBC doesn’t offer live chat support.
RBC support e-mail
To contact RBC via e-mail use following RBC contact form.
RBC Help Customer Service
You can find more information about RBC on the RBC Support Page.
RBC Opening Hours
You can find more information about RBC opening hours on the RBC Locator page.
Rbc Headquarters
View Rbc headquarters location on a map.
Reach Real Person in Rbc by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Rbc Facebook account or Rbc Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Rbc are provided above.
What to do if Rbc Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Rbc customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in RBC Customer Service are the most accurate.
If you successfully reached a live customer service agent in Rbc please leave your instructions in the comments section below so everyone can use it.