Number for Live PersonIf you need to talk to a live person in Ameren Illinois customer service you need to dial 1-800-755-5000. This number is available 24 hours a day. To quickly speak with an agent, you need to press 4 at the first prompt, then press 5 at the second prompt and stay on the line (typical waiting time is about 1-15 minutes).
Alternatively you can use the following other available options:
- To report an outage or receive estimated restoration information, report down pole, streetlight or any other power related problems say “power problems” or press 1.
- For billing and payment information say “billing and payment” or press 2.
- To start, stop or transfer service order for new construction service say “service” or press 3.
- For all other matters say “other matters” or press 4.
- To hear this options again say “repeat” or press 7.
If you press 4 in the above menu you will get the following sub-menu:
- For questions on supply choice say “supply choice” or press 1.
- To locate an assistant agency near you say “assistant agency” or press 2.
- If you are interested in improving your homes energy efficiency say “energy efficiency” or press 3.
- To stay informed about you accounts or text alerts say “alerts” or press 4.
- For anything else say “representative” or press 5.
- To hear this options again say “repeat” or press 7.
Ameren Illinois Customer Service Options
Ameren Illinois Customer Service Hours
Ameren Illinois live customer service agents are available 7am – 7am CST Monday -Friday.
Ameren Illinois Phone Customer Service
Ameren Illinois Social Networks Support
- You can message live customer service representative using Ameren Illinois Facebook page.
- You can also message live customer service representatives using Ameren Illinois Twitter.
Ameren Illinois Fax
- Residential (1-800-851-1796).
- Business (1-877-263-7369).
- Construction & Engineering (1-217-424-6758).
- Property Management (1-800-851-1796).
- Website Support (1-800-851-1796).
Ameren Illinois Customer Service Mailing Addresses
Ameren Illinois
PO Box 88034
Chicago, IL 60680-1034
Ameren Illinois Headquarters
View Ameren Illinois headquarters location on a map.
Reach Real Person in Ameren Illinois by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ameren Illinois Facebook account or Ameren Illinois Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ameren Illinois are provided above.
What to do if Ameren Illinois Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ameren Illinois customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Ameren Illinois Customer Service are the most accurate.
If you successfully reached a live customer service agent in Ameren Illinois please leave your instructions in the comments section below so everyone can use it.