How to Talk to a Live Person in Eversource Customer Service

In order to speak to a live person in Eversource customer service, you need to dial 1-800-286-2000. To speak with a live agent, you need to say “Help with something else” or press 4, then say “representative” and stay on the line.

If you need to access other customer service options below is the main customer service phone menu:

  • Say “Power outages” or press 1.
  • Say “Billing and payments” or press 2.
  • Say “Start or stop services” or press 3.
  • Say “Help with something else” or press 4.

Eversource Customer Service Hours

Live customer service representatives from Eversource are available from 8am to 6pm CT Monday-Friday, Saturday-Sunday closed.

Eversource Customer Service Phones

  • Eversource customer service phone number is 1-800-286-2000. Live customer service representatives from Eversource are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Credit & Collections you need to dial 1-800-286-2828.
  • For Builders and Contractors you need to dial 1-888-544-4826.
  • For Gas Customer Service you need to dial 1-800-989-0900.
  • For “Smell Gas?” you need to dial 1-877-944-5325.

Eversource Social Networks Customer Service

Eversource Customer Service Mailing Addresses

Electric Bill Payments:
P.O. Box 56002
Boston MA 02205-6002

Gas Bill Payments:
P.O. Box 56004
Boston MA 02205-6004

In Writing:
107 Selden Street
Berlin CT 06037

Eversource Live Chat Support

You can start a live chat session with a Eversource Support Agent on the Eversource Contact page by clicking the “CHAT” green button.

Eversource support e-mail

Eversource Help Center

You can get more information about Eversource on the Eversource Contact page.

Eversource Opening Hours

Monday 8am to 6pm CT
Tuesday 8am to 6pm CT
Wednesday 8am to 6pm CT
Thursday 8am to 6pm CT
Friday 8am to 6pm CT
Saturday closed
Sunday closed

Eversource Headquarters

View Eversource headquarters location on a map.

Reach Real Person in Eversource by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Eversource Facebook account or Eversource Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Eversource are provided above.

What to do if Eversource Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Eversource customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Eversource Customer Service are the most accurate.

If you successfully reached a live customer service agent in Eversource please leave your instructions in the comments section below so everyone can use it.

Eversource Customer Ratings and Reviews