How to Talk to a Live Person in Eversource Customer Service

In order to speak to a live person in Eversource customer service, you need to dial 1-800-286-2000. To speak with a live agent, you need to stay on the line. A live agent is available Monday – Friday from 8am through 6pm CT.

If you need to access other customer service options below is the main customer service phone menu:

  • For power outages or other electrical problems press or say 1.
  • For billing and payments press or say 2.
  • If you are moving or updating account information press or say 3.
  • To repeat these options say “repeat” or press star key.

Eversource Service Options

Eversource Phone Customer Service

  • For Builders and Contractors you need to dial 1-888-544-4826.
  • For Credit & Collections you need to dial 1-800-286-2828.
  • Eversource┬áSocial Networks Customer Service

    Eversource Customer Service Mailing Addresses

    Bill Payments:


    P.O. Box 650032

    Dallas, TX 75265-0032

    In Writing:


    107 Selden Street

    Berlin, CT 06037