In order to speak to a live person in Eversource customer service, you need to dial 1-800-286-2000. To speak with a live agent, you need to say “Help with something else” or press 4, then say “representative” and stay on the line.
If you need to access other customer service options below is the main customer service phone menu:
- Say “Power outages” or press 1.
- Say “Billing and payments” or press 2.
- Say “Start or stop services” or press 3.
- Say “Help with something else” or press 4.
Eversource Customer Service Hours
Live customer service representatives from Eversource are available from 8am to 6pm CT Monday-Friday, Saturday-Sunday closed.
Eversource Customer Service Phones
- Eversource customer service phone number is 1-800-286-2000. Live customer service representatives from Eversource are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Credit & Collections you need to dial 1-800-286-2828.
- For Builders and Contractors you need to dial 1-888-544-4826.
- For Gas Customer Service you need to dial 1-800-989-0900.
- For “Smell Gas?” you need to dial 1-877-944-5325.
Eversource Social Networks Customer Service
- You can message live customer service representative using Eversource Facebook page
- You can also message live customer service representatives using Eversource Twitter page
- You can view latest Eversource videos on Eversource Youtube page
- You can view latest Eversource photos on Eversource Instagram Page
Eversource Customer Service Mailing Addresses
Electric Bill Payments:
P.O. Box 56002
Boston MA 02205-6002
Gas Bill Payments:
P.O. Box 56004
Boston MA 02205-6004
107 Selden Street
Berlin CT 06037
Eversource Live Chat Support
You can start a live chat session with a Eversource Support Agent on the Eversource Contact page by clicking the “CHAT” green button.
Eversource support e-mail
- To contact Eversource via e-mail use the following Eversource contact form by clicking the “EMAIL” button.
Eversource Help Center
You can get more information about Eversource on the Eversource Contact page.
Eversource Opening Hours
Monday 8am to 6pm CT
Tuesday 8am to 6pm CT
Wednesday 8am to 6pm CT
Thursday 8am to 6pm CT
Friday 8am to 6pm CT
Reach Real Person in Eversource by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Eversource Facebook account or Eversource Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Eversource are provided above.
What to do if Eversource Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Eversource customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Eversource Customer Service are the most accurate.
If you successfully reached a live customer service agent in Eversource please leave your instructions in the comments section below so everyone can use it.