If you need to contact a live person in Georgia Power customer service you need to dial 1-888-660-5890. To speak with a live agent, you need to say “representative” or press 0 at the main menu and then stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are calling about the power in the dangerous condition or for any other power problem say “power problem” or press 1.
• For billing or payment matters say “billing or payment” or press 2.
• To start, stop, move or transfer service say “moving or transfer” or press 3.
• For all other matters say “other” or press 4.
• To repeat these options say “repeat” or press 7.
• To speak to the representative say “representative” or press 0.

Georgia Power Customer Service Hours

Georgia Power live customer service agents are available from 7am to 9pm Monday-Friday.

Georgia Power Phone Customer Service

Georgia Power Social Networks Customer Service

• Georgia Power customer service could be contacted via Georgia Power Facebook page
• You can also reach Georgia Power support via Georgia Power Twitter page
• You can view latest Georgia Power videos on Georgia Power Youtube page

Georgia Power Mailing Addresses

Payment Address:
Georgia Power Payments
96 Annex
Atlanta, Georgia 30396

Georgia Power Live Chat Support

You can start a live chat session with a Georgia Power Support Agent on the Georgia Power Contact page by clicking the “Start Chat” button.

Georgia Power e-mail Customer Service

To contact Georgia Power via e-mail use following Georgia Power contact form by clicking the “Send us a Message” button.

Georgia Power Help Center

You can get more information about Georgia Power on the Georgia Power Support Center page.

Georgia Power Opening Hours

Monday 7am to 9pm
Tuesday 7am to 9pm
Wednesday 7am to 9pm
Thursday 7am to 9pm
Friday 7am to 9pm
Saturday closed
Sunday closed