How to Talk to a Live Person in Idaho Unemployment Customer Service

If you need to speak to a live customer service representative in Idaho Unemployment Benefits customer service you need to dial 1-208-332-8942. To speak with a live agent, you need to press 1 (for English), then press 4 (general questions about unemployment insurance for citizens with your unemployment claim) and stay on the line (typical waiting time is about 20-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For assistance with payment arrangements, overpayment of benefits, means or garnishments press 2.
  • To reschedule your re-employment services and eligibility assessment, help with your Idahoworks account or job interview and resume assistance press 3.
  • For general questions about unemployment insurance or citizens with your unemployment claim press 4.
  • For questions are citizens concerning your appeal hearing and your documents to your hearing packet press 5.
  • To help with Idaho’s wage and hour laws, wage claims an employer not paying for work press 6.
  • To repeat this message press 9.

Idaho Unemployment Customer Service Hours

Live customer service representatives from Idaho Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Idaho Unemployment Customer Support Phones

  • Idaho Unemployment Customer Support Phone is 1-208-332-8942. Live customer service representatives from Idaho Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Business Unemployment Insurance you need to dial 1-208-947-1055.
  • To Contact an unemployment tax representative you need to dial 1-208-332-3576 or 1-800-448-2977.
  • For Deputy Director you need to dial 1-208-332-3576.
  • For Bureau chief, UI compliance, UI area supervisor you need to dial 1-208-332-3576.
  • For Operations manager you need to dial 1-208-364-7781.
  • For Collection supervisor you need to dial 1-208-332-3573.
  • For UI tax support supervisor you need to dial 1-208-332-3576.

Idaho Department of Labor Social Networks Customer Service

Idaho Unemployment Insurance (UI) Mailing Addresses

Unemployment tax representative:
Administrative Offices
317 W. Main St
Boise, ID 83735

Idaho Unemployment Insurance (UI) Fax Number

  • Administrative Offices Unemployment Tax: 1-208-334-6301.
  • Unemployment Insurance Claimants: 1-208-639-3256.
  • Business Unemployment Insurance: 1-208-639-3256.

Idaho Unemployment Live Chat Support

Idaho Unemployment doesn’t offer live chat support. The best way to contact Idaho Unemployment is to call them at1-208-332-8942.

Idaho Unemployment support e-mail

Idaho Unemployment Insurance (UI) Help Center

Idaho Unemployment Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in New Hampshire Unemployment Customer Service

If you need to speak to a live customer service representative in New Hampshire Unemployment Benefits customer service you need to dial 1-603-271-7700. To speak with a live agent, you need to press 5 (for all other questions) and stay on the line (typical waiting time is about 5-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have a claim and need assistance with your claim press 2.
  • If you are a Job Seeker or an employer looking the hire press 3.
  • If you are an employer and need assistance with tax questions, unemployment questions or the worksheet program press 4.
  • For all other questions press 5.

NH Unemployment Customer Service Hours

Live customer service representatives from NH Unemployment Benefits are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

NH Unemployment Benefits Customer Support Phones

  • NH Unemployment Customer Support Phone is 1-603-271-7700. Live customer service representatives from NH Unemployment Benefits are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For TDD Access you need to dial 1-800-735-2964.
  • For New Hampshire Employment Security (NHES) you need to dial 1-603-224-3311 or 1-800-852-3400.

New Hampshire Employment Security Social Networks Customer Service

NH Unemployment Insurance (UI) Mailing Addresses

Unemployment office:
45 S Fruit St, Concord, NH 03301, United States

NH Unemployment Live Chat Support

NH Unemployment doesn’t offer live chat support. The best way to contact NH Unemployment is to call them at 1-603-271-7700.

NH Unemployment support e-mail

  • To verify your earnings to obtain a weekly benefit amount higher than $168 send an e-mail to [email protected]

NH Unemployment Insurance (UI) Help Center

NH Unemployment Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Michigan Secretary of State Customer Service

If you need to speak to a live customer service representative in Michigan Secretary of State customer service you need to dial 1-888-767-6424. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For answers to many frequently asked questions regarding Secretary of State Services press 1.
  • To schedule your visit to any Secretary of State Branch press 2.
  • For questions about my login or your online account press 3.
  • For driver’s license or ID Card issues press 4.
  • For vehicle issues or disability placards press 5.
  • For office of the Great Seal or notary public information press 6.
  • For automotive dealer, mechanic information or to file a complaint on automotive-related questions press 7.
  • To hear these options again press the star key or stay on the line.
  • To repeat this menu press 9.

Michigan Secretary of State Customer Service Hours

Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Customer Support Phones

  • Michigan Secretary of State Customer Support Phone is 1-888-767-6424. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Bureau of Elections you need to dial 1-800-292-5973. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Chief of Staff-administered offices you need to dial 1-517-335-3269. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Social Networks Customer Service

Michigan Secretary of State Mailing Addresses

430 W. Allegan St.
Richard H. Austin Building
– 4th Floor
Lansing, MI 48918

Department of State
Title VI Program Coordinator
P.O. Box 30775
Lansing, MI 48909

For the Bureau of Elections:
Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726

For overnight or express deliveries:
Michigan Department of State
Bureau of Elections
Richard H. Austin Building – First Floor
430 W. Allegan
Lansing, MI 48918

Michigan Secretary of State Live Chat Support

Michigan Secretary of State doesn’t offer live chat support. The best way to contact the Michigan Secretary of State is to call them at 1-888-767-6424.

Michigan Secretary of State support e-mail

Michigan Secretary of State Help Center

Michigan Secretary of State Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Iowa Unemployment Customer Service

If you need to speak to a live customer service representative in Iowa Unemployment Insurance Benefits customer service you need to dial 1-866-239-0843. To speak with a live agent, you need to press 1 (if you have questions about how or when to file for unemployment ), then say “speak with a representative” and stay on the line (typical waiting time is about 20-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have questions about how or when to file for unemployment press 1.
  • If you have questions about filing your weekly claim press 2.
  • If you have questions about your payment or payment method press 3.
  • If you have any questions about your eligibility press 4.
  • To hear these options again press 5.

Iowa Unemployment Customer Service Hours

Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Iowa Unemployment Customer Support Phones

  • Iowa Unemployment Insurance Customer Support Phone is 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For Unemployment Insurance Tax you need to dial 1-888-848-7442. Live customer service representatives from Iowa Unemployment Insurance are available from 8:30am to noon and 1pm to 4pm Monday-Friday, Saturday-Sunday closed.
  • For Unemployment Insurance Appeals you need to dial 1-800-532-1483 (In Iowa), 1-800-247-5205 (Outside of Iowa), 1-515-281-3747 (Local Des Moines).
  • For Unemployment Insurance Fraud you need to dial 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For Questions or assistance with myIowaUI you need to dial 1-888-848-7442.

Iowa Unemployment Fax Numbers

  • Unemployment Insurance Appeals: 1-515-478-3528
  • Unemployment Insurance Fraud: 1-515-281-9033

Iowa Workforce Development Social Networks Customer Service

Iowa Unemployment Insurance (UI) Mailing Addresses

CORRESPONDENCE OR EXHIBITS:
Iowa Workforce Development
Appeals Bureau
1000 East Grand Avenue
Des Moines, IA 50319

Iowa Unemployment Live Chat Support

Iowa Unemployment doesn’t offer live chat support. The best way to contact Iowa Unemployment is to call them at 1-866-239-0843.

Iowa Unemployment support e-mail

Iowa Unemployment Insurance (UI) Help Center

Iowa Unemployment Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Georgia Unemployment Customer Service

If you need to speak to a live customer service representative in Georgia Unemployment customer service you need to dial 1-877-709-8185. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 40-55 minutes).

Georgia Unemployment Customer Service Hours

Live customer service representatives from Georgia Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Georgia Unemployment Customer Support Phones

  • GA Unemployment Insurance (UI) Customer Support Phone is 1-877-709-8185 (in all other areas) or 1-404-232-3001 (in Metro Atlanta). Live customer service representatives from Georgia Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For Fraud Hotline you need to dial 1-404-232-3440.
  • For Appeals to the Board of Review you need to dial 1-404-232-3325.
  • For Appeals to Hearing Officers you need to dial 1-404-232-3900.
  • For Electronic Wage Reporting you need to dial 1-404-232-3265.
  • For Employer Claim Charges you need to dial 1-404-232-3030.
  • For Employer Tax Liability you need to dial 1-404-232-3301.
  • For Employer Tax Rates you need to dial 1-404-232-3300.
  • For Employer Tax Reports/Filing you need to dial 1-404-232-3220.
  • For General Tax Information you need to dial 1-404-232-3320.
  • For Interstate Claims you need to dial 1-404-232-3090.
  • For New Employer Accounts you need to dial 1-404-232-3301.
  • For Partial Claims Filing for Employers you need to dial 1-404-232-3050.
  • For UI Policies and Procedures you need to dial 1-404-232-3180.
  • For Tax Administration you need to dial 1-404-232-3320.

Georgia Department of Labor Social Networks Customer Service

Georgia Works – Career Center Locations

You can find all Georgia Works Career Offices on the Georgia Works Locations page. All offices are open from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

GA Unemployment Live Chat Support

Georgia Unemployment doesn’t offer live chat support. The best way to contact Georgia Unemployment is to call them at 1-877-709-8185 (in all other areas) or 1-404-232-3001 (in Metro Atlanta).

GA Unemployment support e-mail

Georgia Unemployment Insurance (UI) Help Center

Georgia Unemployment Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Virginia Unemployment Customer Service

If you need to speak to a live customer service representative in VA Unemployment customer service you need to dial 1-866-832-2363. To speak with a live agent, you need to press 1 (for English), then press 3 (if you have questions about your current unemployment or care that claim for benefits) and stay on the line (typical waiting time is about 20-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For all care programs and options press 1.
  • For all regular unemployment insurance claims filing press 2.
  • If you have questions about your current unemployment or care that claim for benefits press 3.
  • To repeat these options press the star key.

VA Unemployment Customer Service Hours

Live customer service representatives from VA Unemployment are available from 8:15am to 4:30pm Monday-Friday, 9am to 1pm Saturday, Sunday closed.

Virginia Unemployment Customer Support Phones

  • Virginia Unemployment Customer Support Phone is 1-866-832-2363. Live customer service representatives from VA Unemployment are available from 8:15am to 4:30pm Monday-Friday, 9am to 1pm Saturday, Sunday closed.
  • For TTY you need to dial 711 or 1-800-828-1120.
  • For Anonymously report Unemployment Insurance Fraud to the VEC you need to dial 1-800-782-4001.
  • For File Your Weekly Continued Claim you need to dial 1-800-897-5630.
  • For General questions about Virginia Unemployment tax you need to dial 1-804-786-3061.

Virginia Employment Commission Social Networks Customer Service

VA Unemployment Insurance (UI) Mailing Addresses

VEC Central Office:
P.O. Box 26441
Richmond, VA 23261-6441

Virginia Career Works – VEC Office Locations

You can find all Virginia Career Works Centers on the Virginia Works Locations page.

Virginia Unemployment Live Chat Support

Virginia Unemployment Insurance (UI) doesn’t offer live chat support. The best way to contact VA Unemployment Insurance is to call them at 1-866-832-2363.

Virginia Unemployment support e-mail

  • For general questions about Unemployment Insurance send an e-mail to [email protected]
  • f you have any comments or questions about iFile/iReg Employer Tax Filing send an e-mail to [email protected]
  • If you have any comments or questions about New Employer Registration send an e-mail to [email protected]
  • If you have general questions about Virginia Unemployment tax send an e-mail to [email protected]

Virginia Unemployment Insurance (UI) Help Center

VA Unemployment Opening Hours

Monday 8:15am to 4:30pm
Tuesday 8:15am to 4:30pm
Wednesday 8:15am to 4:30pm
Thursday 8:15am to 4:30pm
Friday 8:15am to 4:30pm
Saturday 9am to 1pm
Sunday closed

How to Talk to a Live Person in Louisiana Unemployment Customer Service

If you need to speak to a live customer service representative in Louisiana Unemployment customer service you need to dial 1-866-783-5567. To speak with a live agent, you need to press 1 (for English), then press 1 (if you are a claimant calling today concerning unemployment benefits) and stay on the line (typical waiting time is about 15-35 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a claimant calling today concerning unemployment benefits press 1.
  • If you are an employer and need assistance with your tax account press 2.
  • If you are calling for information on reemployment services or general labor law information press 3.

Louisiana Unemployment Customer Service Hours

Live customer service representatives from Louisiana Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Louisiana Unemployment Insurance (UI) Customer Support Phones

  • Louisiana Unemployment Customer Support Phone is 1-866-783-5567. Live customer service representatives from Louisiana Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For TDD you need to dial 1-800-259-5154.
  • For The Louisiana Workforce Commission you need to dial 1-225-342-3111.
  • To Contact the Appeals Clerk of Court you need to dial 1-800-256-8023.

Louisiana Workforce Commission Social Networks Customer Service

Louisiana Unemployment Insurance (UI) Mailing Addresses

Louisiana Workforce Commission:
Appeals Unit, P. O. Box 94094, Baton Rouge, LA 70804-9094

Louisiana Unemployment Insurance Tax Field Audit Offices:

  • Baton Rouge Field Audit Office
    1991 Wooddale Blvd.
    Baton Rouge, Louisiana 70806-1513
  • Hammond Field Audit Unit
    1711 Nashville Street
    Hammond, Louisiana 70401-3068
  • Houma Field Audit Office
    P.O. Box 1370
    309 Goode Street Suite C
    Houma, Louisiana 70360-1370
  • Lafayette Field Audit Office
    P.O. Box 3447
    407 Lamar Street
    Lafayette, Louisiana 70502-3447
  • Lake Charles Field Audit Office
    4250 Fifth Avenue
    Lake Charles, Louisiana 70607-3812
  • Monroe Field Audit Office
    1600 Hudson Lane Suite 200
    Monroe, LA 71201-6062
  • Natchitoches Field Audit Office
    303 Bienville Street
    Natchitoches, Louisiana 71457-2237
  • New Orleans Field Audit Unit
    737 St. Charles Street
    New Orleans, Louisiana 70130-3137
  • Shreveport Field Audit Office
    2900 Dowdell Street
    Shreveport, Louisiana 71103-3477

Louisiana Works – Business and Career Solutions Center Locations

You can find all Louisiana Business and Career Solutions Center, the hours of operation on the Louisiana Works Locations page.

Louisiana Unemployment Live Chat Support

Louisiana Unemployment doesn’t offer live chat support. The best way to contact Louisiana Unemployment is to call them at 1-866-783-5567.

Louisiana Unemployment support e-mail

Louisiana Unemployment Insurance (UI) Help Center

Louisiana Unemployment Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

How to Talk to a Live Person in Tennessee Unemployment Customer Service

If you need to speak to a live customer service representative in Tennessee Unemployment customer service you need to dial 1-844-224-5818. To speak with a live agent, you need to press 1 (for assistance with unemployment claims or questions about your unemployment benefits), then press 1 (for questions or assistance file on your claim) and stay on the line (typical waiting time is about 10-35 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For assistance with unemployment claims or questions about your unemployment benefits press 1.
  • For help with employer unemployment taxes, such as quarterly taxes, tax rates and employer account numbers press 2.
  • For all other calls press 3.

If you press 1 in the above menu you will get the following sub-menu:

  • For questions or assistance on your claim press 1.
  • For questions or assistance completing your weekly certification press 2.
  • For general questions about how to file or to check the status of your claim or assistance accessing your Jobs4TN account or your password reset press 3.

TN Unemployment Customer Service Hours

Live customer service representatives from TN Unemployment Insurance are available from 7:30am to 4pm CT Monday-Friday, from 8am to 4:30pm CT Saturday-Sunday.

TN Unemployment Customer Support Phones

  • TN Unemployment Customer Support Phone is 1-844-224-5818. Live customer service representatives from TN Unemployment Insurance are available from 7:30am to 4pm CT Monday-Friday, from 8am to 4:30pm CT Saturday-Sunday.
  • For Proof of unemployment for social services (food stamps, housing, loans) and historical unemployment records (1099-G tax info and proof of receipt) you need to dial 1-615-442-7009.
  • For Employers, Government Officials and their Contractors, and Third-Parties you need to dial 1-615-741-3170.
  • To Report Suspected UI Benefit Payment Fraud you need to dial 1-615-206-3116.
  • To Report Suspected UI Tax Fraud you need to dial 1-615-741-2346.
  • For Natural disaster support line you need to dial 1-844-436-7117 (option 2).

TN Department of Labor & Workforce Social Networks Customer Service

Tennessee Unemployment Insurance (UI) Mailing Addresses

State of Tennessee Department of Labor and Workforce Development
Employment Security Legal Office
220 French Landing Drive, Suite 3B
Nashville, Tennessee 37243

Benefit Payment Control:
220 French Landing Drive
Nashville, TN 37243-1002

TN Unemployment Live Chat Support

You can start a live chat session with a TN Unemployment Support Virtual Assistance on the TN Unemployment page by clicking the “Chat” blue button in the bottom right corner of the page.

TN Unemployment support e-mail

Tennessee Unemployment Insurance (UI) Help Center

TN Unemployment Opening Hours

Monday 7:30am to 4pm CT
Tuesday 7:30am to 4pm CT
Wednesday 7:30am to 4pm CT
Thursday 7:30am to 4pm CT
Friday 7:30am to 4pm CT
Saturday 8am to 4:30pm CT
Sunday 8am to 4:30pm CT

How to Talk to a Live Person in Kansas Unemployment Benefits Customer Service

If you need to speak to a live customer service representative in Kansas Unemployment Benefits customer service you need to dial 1-800-292-6333. To speak with a live agent, you need to press 1 (for English), then press 8 (for all other inquiries) and stay on the line (typical waiting time is about 20-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To receive a text message on your smartphone and begin chatting press 1.
  • If you believe that your identity has been compromised or if you have another type of fraud activity to report press 2.
  • To check the status of your application or weekly claim press 3.
  • For a pandemic emergency and unemployment compensation or pandemic unemployment assistance to related issues press 4.
  • For login or account issues such as password reset press 5.
  • To file a new application press 6.
  • To file a weekly claim press 7.
  • For all other inquiries press 8.
  • To hear these options press 9.

Kansas Unemployment Customer Service Hours

Live customer service representatives from Kansas Unemployment are available from 8am to 9pm CT Monday-Friday, from 8am to 5pm CT Saturday, from 1am to 5pm CT Sunday.

Kansas Unemployment Customer Support Phones

  • Kansas Unemployment Customer Support Phone is 1-800-292-6333 or 1-913-596-3500 (Kansas City). Live customer service representatives from Kansas Unemployment are available from 8am to 9pm CT Monday-Friday, from 8am to 5pm CT Saturday, from 1am to 5pm CT Sunday.
  • For Unemployment Contact Center in Topeka you need to dial 1-785-575-1460.
  • For Unemployment Contact Center in Wichita you need to dial 1-316-383-9947.
  • For UI Asset Recovery you need to dial 1-785-296-3609.
  • For Fraud/Special Investigations you need to dial 1-785-581-7438.
  • For UI Benefits you need to dial 1-785-291-6100.
  • For Work Share program you need to dial 1-785-291-6132.
  • For Trade Adjustment Allowances (TRA) you need to dial 1-785-291-6142.
  • For UI Appeals you need to dial 1-785-296-1800.
  • For UI Tax Employer Contributions you need to dial 1-785-296-5027.

Kansas Department of Labor Social Networks Customer Service

Kansas Unemployment Live Chat Support

You can start a live chat session with a Kansas Unemployment Support Virtual Assistance on the Kansas Unemployment Support page by clicking the “CHAT WITH US” blue button in the bottom right corner of the page.

Kansas Unemployment support e-mail

Kansas Unemployment Insurance (UI) Help Center

Kansas Unemployment Opening Hours

Monday 8am to 9pm CT
Tuesday 8am to 9pm CT
Wednesday 8am to 9pm CT
Thursday 8am to 9pm CT
Friday 8am to 9pm CT
Saturday 8am to 5pm CT
Sunday 1am to 5pm CT

How to Talk to a Live Person in Massachusetts Unemployment Customer Service

If you need to speak to a live customer service representative in Massachusetts Unemployment customer service you need to dial 1-877-626-6800. To speak with a live agent, you need to press 1 (for English), press 1 (if you are calling for assistance regarding a regular Massachusetts Unemployment claim), then press 8 (for all other calls), after press 2 (for customer assistance) and stay on the line (typical waiting time is about 30-60 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For information on filing a claim press 1.
  • If you want to reach the PUA call center press 2.
  • If you have received notification from the Department of Unemployment assistance, that a claim was filed in your name and you did not file a claim press 3.

If you press 1 in the above menu you will get the following sub-menu:

  • To set up your PIN press 1.
  • If you received a fact-finding questionnaire and need assistance press 2.
  • To check a status press 3.
  • If you need to certify for this week press 4.
  • To set up change or cancel your direct deposit press 5.
  • For password reset press 6.
  • For all other calls press 8.
  • If you would like to hear these options again press 9 or stay on the line.

Massachusetts Unemployment Customer Service Hours

Live customer service representatives from Ma Unemployment Insurance (UI) are available from 8:30am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Massachusetts Unemployment Customer Support Phones

  • Ma Unemployment Customer Support Phone is 1-877-626-6800. Live customer service representatives from Ma Unemployment Insurance are available from 8:30am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For Automated Telecert Line you need to dial 1-617-626-6338. Live customer service representatives are available from 6am to 10pm Monday-Sunday.
  • To Check your claim or benefit payment status you need to dial 1-617-626-6563.
  • For Department of Unemployment Assistance you need to dial 1-617-626-5075.

The Commonwealth of Massachusetts Social Networks Customer Service

Ma Unemployment Live Chat Support

Ma Unemployment doesn’t offer live chat support. The best way to contact Ma Unemployment is to call them at 1-877-626-6800.

Ma Unemployment support e-mail

Ma Unemployment Help Center

Ma Unemployment Opening Hours

Monday 8:30am to 4:30pm
Tuesday 8:30am to 4:30pm
Wednesday 8:30am to 4:30pm
Thursday 8:30am to 4:30pm
Friday 8:30am to 4:30pm
Saturday closed
Sunday closed