If you need to speak to a live customer service representative in Georgia Unemployment customer service you need to dial 1-877-709-8185. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 40-55 minutes).
Georgia Unemployment Customer Service Hours
Live customer service representatives from Georgia Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
Georgia Unemployment Customer Support Phones
- GA Unemployment Insurance (UI) Customer Support Phone is 1-877-709-8185 (in all other areas) or 1-404-232-3001 (in Metro Atlanta). Live customer service representatives from Georgia Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
- For Fraud Hotline you need to dial 1-404-232-3440.
- For Appeals to the Board of Review you need to dial 1-404-232-3325.
- For Appeals to Hearing Officers you need to dial 1-404-232-3900.
- For Electronic Wage Reporting you need to dial 1-404-232-3265.
- For Employer Claim Charges you need to dial 1-404-232-3030.
- For Employer Tax Liability you need to dial 1-404-232-3301.
- For Employer Tax Rates you need to dial 1-404-232-3300.
- For Employer Tax Reports/Filing you need to dial 1-404-232-3220.
- For General Tax Information you need to dial 1-404-232-3320.
- For Interstate Claims you need to dial 1-404-232-3090.
- For New Employer Accounts you need to dial 1-404-232-3301.
- For Partial Claims Filing for Employers you need to dial 1-404-232-3050.
- For UI Policies and Procedures you need to dial 1-404-232-3180.
- For Tax Administration you need to dial 1-404-232-3320.
Georgia Department of Labor Social Networks Customer Service
- Georgia Department of Labor customer service could be contacted via Georgia Department of Labor Facebook page. Typically Georgia Department of Labor customer service representative replies within an hour.
- You can also reach GA Dept. of Labor support via GA Dept. of Labor Twitter page
- You can view latest GeorgiaDOL videos on GeorgiaDOL Youtube page
- You can message a live customer service representative using Georgia Department of Labor Linkedin page
Georgia Works – Career Center Locations
You can find all Georgia Works Career Offices on the Georgia Works Locations page. All offices are open from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
GA Unemployment Live Chat Support
Georgia Unemployment doesn’t offer live chat support. The best way to contact Georgia Unemployment is to call them at 1-877-709-8185 (in all other areas) or 1-404-232-3001 (in Metro Atlanta).
GA Unemployment support e-mail
- For general questions about Georgia Unemployment Insurance (UI) use the following Georgia Unemployment contact form
Georgia Unemployment Insurance (UI) Help Center
- You can get more information about Georgia Unemployment Insurance (UI) Customers on the Georgia Unemployment Insurance Customers Support page.
Georgia Unemployment Opening Hours
Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm