Number for Live PersonIf you need to speak to a live customer service representative in Iowa Unemployment Insurance Benefits customer service you need to dial 1-866-239-0843. To speak with a live agent, you need to press 1 (if you have questions about how or when to file for unemployment ), then say “speak with a representative” and stay on the line (typical waiting time is about 20-50 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you have questions about how or when to file for unemployment press 1.
- If you have questions about filing your weekly claim press 2.
- If you have questions about your payment or payment method press 3.
- If you have any questions about your eligibility press 4.
- To hear these options again press 5.
Iowa Unemployment Customer Service Hours
Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
Iowa Unemployment Customer Support Phones
- Iowa Unemployment Insurance Customer Support Phone is 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
- For Unemployment Insurance Tax you need to dial 1-888-848-7442. Live customer service representatives from Iowa Unemployment Insurance are available from 8:30am to noon and 1pm to 4pm Monday-Friday, Saturday-Sunday closed.
- For Unemployment Insurance Appeals you need to dial 1-800-532-1483 (In Iowa), 1-800-247-5205 (Outside of Iowa), 1-515-281-3747 (Local Des Moines).
- For Unemployment Insurance Fraud you need to dial 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
- For Questions or assistance with myIowaUI you need to dial 1-888-848-7442.
Iowa Unemployment Fax Numbers
- Unemployment Insurance Appeals: 1-515-478-3528
- Unemployment Insurance Fraud: 1-515-281-9033
Iowa Workforce Development Social Networks Customer Service
- Iowa Workforce Development customer service could be contacted via Iowa Workforce Development Facebook page. Typically Iowa Workforce Development customer service representative replies within an hour.
- You can also reach Iowa Workforce support via Iowa Workforce Twitter page
- You can message a live customer service representative using Iowa Workforce Development Linkedin page
Iowa Unemployment Insurance (UI) Mailing Addresses
CORRESPONDENCE OR EXHIBITS:
Iowa Workforce Development
Appeals Bureau
1000 East Grand Avenue
Des Moines, IA 50319
Iowa Unemployment Live Chat Support
Iowa Unemployment doesn’t offer live chat support. The best way to contact Iowa Unemployment is to call them at 1-866-239-0843.
Iowa Unemployment support e-mail
- For assistance Applying for Unemployment or Filing Your Weekly Claim via e-mail use the following Unemployment Help Request form
- For Unemployment Insurance Benefits send an e-mail to [email protected]
- For Unemployment Insurance Tax send an e-mail to [email protected]
- For Unemployment Insurance Appeals send an e-mail to [email protected]
- For Unemployment Insurance Fraud send an e-mail to [email protected]
- If you have questions or need assistance with myIowaUI, contact IWD UI Tax Bureau send an e-mail to [email protected]
Iowa Unemployment Insurance (UI) Help Center
- You can get more information about Iowa Unemployment Insurance (UI) Customers on the Iowa Unemployment Insurance Customers Support page.
Iowa Unemployment Opening Hours
Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed