How to Talk to a Live Person in Idaho Unemployment Customer Service

If you need to speak to a live customer service representative in Idaho Unemployment Benefits customer service you need to dial 1-208-332-8942. To speak with a live agent, you need to press 1 (for English), then press 4 (general questions about unemployment insurance for citizens with your unemployment claim) and stay on the line (typical waiting time is about 20-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For assistance with payment arrangements, overpayment of benefits, means or garnishments press 2.
  • To reschedule your re-employment services and eligibility assessment, help with your Idahoworks account or job interview and resume assistance press 3.
  • For general questions about unemployment insurance or citizens with your unemployment claim press 4.
  • For questions are citizens concerning your appeal hearing and your documents to your hearing packet press 5.
  • To help with Idaho’s wage and hour laws, wage claims an employer not paying for work press 6.
  • To repeat this message press 9.

Idaho Unemployment Customer Service Hours

Live customer service representatives from Idaho Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Idaho Unemployment Customer Support Phones

  • Idaho Unemployment Customer Support Phone is 1-208-332-8942. Live customer service representatives from Idaho Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Business Unemployment Insurance you need to dial 1-208-947-1055.
  • To Contact an unemployment tax representative you need to dial 1-208-332-3576 or 1-800-448-2977.
  • For Deputy Director you need to dial 1-208-332-3576.
  • For Bureau chief, UI compliance, UI area supervisor you need to dial 1-208-332-3576.
  • For Operations manager you need to dial 1-208-364-7781.
  • For Collection supervisor you need to dial 1-208-332-3573.
  • For UI tax support supervisor you need to dial 1-208-332-3576.

Idaho Department of Labor Social Networks Customer Service

Idaho Unemployment Insurance (UI) Mailing Addresses

Unemployment tax representative:
Administrative Offices
317 W. Main St
Boise, ID 83735

Idaho Unemployment Insurance (UI) Fax Number

  • Administrative Offices Unemployment Tax: 1-208-334-6301.
  • Unemployment Insurance Claimants: 1-208-639-3256.
  • Business Unemployment Insurance: 1-208-639-3256.

Idaho Unemployment Live Chat Support

Idaho Unemployment doesn’t offer live chat support. The best way to contact Idaho Unemployment is to call them at1-208-332-8942.

Idaho Unemployment support e-mail

Idaho Unemployment Insurance (UI) Help Center

Idaho Unemployment Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

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