How to Talk to a Live Person in Kansas Unemployment Benefits Customer Service

If you need to speak to a live customer service representative in Kansas Unemployment Benefits customer service you need to dial 1-800-292-6333. To speak with a live agent, you need to press 1 (for English), then press 8 (for all other inquiries) and stay on the line (typical waiting time is about 20-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To receive a text message on your smartphone and begin chatting press 1.
  • If you believe that your identity has been compromised or if you have another type of fraud activity to report press 2.
  • To check the status of your application or weekly claim press 3.
  • For a pandemic emergency and unemployment compensation or pandemic unemployment assistance to related issues press 4.
  • For login or account issues such as password reset press 5.
  • To file a new application press 6.
  • To file a weekly claim press 7.
  • For all other inquiries press 8.
  • To hear these options press 9.

Kansas Unemployment Customer Service Hours

Live customer service representatives from Kansas Unemployment are available from 8am to 9pm CT Monday-Friday, from 8am to 5pm CT Saturday, from 1am to 5pm CT Sunday.

Kansas Unemployment Customer Support Phones

  • Kansas Unemployment Customer Support Phone is 1-800-292-6333 or 1-913-596-3500 (Kansas City). Live customer service representatives from Kansas Unemployment are available from 8am to 9pm CT Monday-Friday, from 8am to 5pm CT Saturday, from 1am to 5pm CT Sunday.
  • For Unemployment Contact Center in Topeka you need to dial 1-785-575-1460.
  • For Unemployment Contact Center in Wichita you need to dial 1-316-383-9947.
  • For UI Asset Recovery you need to dial 1-785-296-3609.
  • For Fraud/Special Investigations you need to dial 1-785-581-7438.
  • For UI Benefits you need to dial 1-785-291-6100.
  • For Work Share program you need to dial 1-785-291-6132.
  • For Trade Adjustment Allowances (TRA) you need to dial 1-785-291-6142.
  • For UI Appeals you need to dial 1-785-296-1800.
  • For UI Tax Employer Contributions you need to dial 1-785-296-5027.

Kansas Department of Labor Social Networks Customer Service

Kansas Unemployment Live Chat Support

You can start a live chat session with a Kansas Unemployment Support Virtual Assistance on the Kansas Unemployment Support page by clicking the “CHAT WITH US” blue button in the bottom right corner of the page.

Kansas Unemployment support e-mail

Kansas Unemployment Insurance (UI) Help Center

Kansas Unemployment Opening Hours

Monday 8am to 9pm CT
Tuesday 8am to 9pm CT
Wednesday 8am to 9pm CT
Thursday 8am to 9pm CT
Friday 8am to 9pm CT
Saturday 8am to 5pm CT
Sunday 1am to 5pm CT

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