If you need to speak to a live customer service representative in Western Union customer service you need to dial 1-800-325-6000. After that press 2 and say “More options” for the next two prompts. After that say “Operator”. You will be asked to tell which subject your call is about. Once you tell it you will get connected to a live customer service representative.
For your convenience below are main menus of Western Union automated voice system:

Are you calling to check status of money sent?

• Press 1 for Yes
• Press 2 for No

Main Menu:

• Change or cancel a money transfer
• Returning a call from western union
• Send money or make a payment
• For gold membership or available rewards
• Find an agent location
• More options

Main Menu continued:

• Check status
• Lookup fees for exchange rates
• Information on money orders
• Report issues on previous transactions
• Consumer fraud information
• More options

Main Menu continued:

• Prepaid cards
• Main menu
• Operator

Operator prompt menu:

• Send money
• Make a change
• Fees and exchange rates
• Find an agent location
• None of these

Western Union Customer Service Options

Western Union Customer Service Hours

Western Union customer service live representatives are available 24 hours a day 7 days a week.

Western Union Phone Numbers

For Western Union customer service dial 1-800-325-6000.

For Western Union website customer service dial 1-877-989-3268.

For Western Union TTY users dial 1-800-877-8973.

For Western Union Money Order dial 1-800-999-9660.

For Western Union MyWU/Gold Card Rewards Program dial 1-877-984-0469.

MyWU Gold Card “Goldline” Access Number is 1-888-628-8862.

Western Union Social Networks Customer Service

• Western Union customer service could be messaged on Western Union Facebook page
• You can also message Western Union support at Western Union Twitter page
• You can view latest Western Union videos on Western Union Youtube page

Western Union Live Chat

You can live chat with a Western Union customer service representative on Western Union Live Chat page. Live chat is available 9.30am–12am EST Monday through Friday and 11am–11pm EST Saturday and Sunday.

Western Union Mailing Addresses

Customer Care:
Western Union Financial Services, Inc.
P.O. Box 6036
Englewood, CO 80155

Corporate Headquarters
+1-720-332-1000
P.O. Box 6036
Englewood, CO 80155
USA

Customer Care – Corporate Handling
Attn: Executive Resolutions Department
P.O. Box 6036
Englewood, CO 80155
USA

Corporate Community Development
How to apply:
Written proposals may be submitted to:
Community Relations Manager
P.O. Box 6992
Greenwood Village, CO 80155-6992
USA
Fax +1-720-332-4753

If you need to talk to a live customer service representative in Navient you need to dial 1-888-272-5543. On a first prompt say “Representative”. When the voice will ask you to specify what you’re calling about say the subject of your call. On the next prompt say “Representative” again and the system will ask you to enter your account information. Once you are done with that you will get connected to a live customer service representative.

Navient Customer Service Options

Navient Customer Service Hours

Navient live customer service agents are available Monday–Thursday 8am–9pm and Friday 8am–8pm EST.

Navient Customer Service Phone Number and Fax

Navient customer service phone number for private, FFELP and HEAL student loans is 1-888-272-5543. Navient customer service fax number for FFELP and HEAL loans is 1-800-848-1949. International fax number for FFEL and HEAL is 001-570-821-6585. Navient customer service fax number for private loans is 1-800-443-9723. International fax for FFEL and HEAL number is 001-317-841-1713.

Navient customer service phone number for U.S. Department of Education Student Loans is 1-800-722-1300. International phone number is 1-317-806-0580. Navient customer service fax number for U.S. Department of Education Student Loans is 1-866-266-0178. The international fax number is 001-570-706-8563.

Navient customer service phone number for Military Service Members is 1-855-284-4879. International toll-free phone number for Military Service Members is 001-888-272-5543. International toll (charges apply) phone number for Military Service Members is 001-317-570-7397. Fax number for Military Service Members is 800-848-1949. International fax number for Military Service Members is 001-317-578-6700.

Navient customer service phone number for School Aid Offices is 888-272-4665. Navient fax number for School Aid Offices is 800-848-1949.

Navient Social Networks Customer Service

• Navient customer service could be contacted via message or e-mail on Navient Facebook page
• You can also message Navient support via Navient Twitter page
• You can view latest Navient videos on Navient Youtube page

Navient Live Chat Support

While Navient doesn’t offer Live Chat support it is easy to connect with them at 888-272-5543 or other phone numbers listed above.

Navient support e-mail

For Navient Military Benefits you should e-mail to [email protected].

For Navient School Aid Offices COLLEGESERV you should e-mail to [email protected].

For Navient School Aid Offices electronic services e-mail to [email protected].

Navient Help Center

You can ask a question about Navient and find more customer service information on the Navient Contact Us page.

Navient Mailing Addresses

FFELP and HEAL Student Loans

Loan Payments:
Navient
P.O. Box 9533
Wilkes-Barre, PA 18773-9533

Cosigner Loan Payments:

Navient
P.O. Box 9555
Wilkes-Barre, PA 18773-9555

General Correspondence and Submitting Documents:
Navient
P.O. Box 9500
Wilkes-Barre, PA 18773-9500

U.S. Department of Education Student Loans

Loan Payments:
Navient – U.S. Department of Education Loan Servicing
P.O. Box 740351
Atlanta, GA 30374-0351

General Correspondence:
Navient – U.S. Department of Education Loan Servicing
P.O. Box 9635
Wilkes-Barre, PA 18773-9635

Private Student Loans

Loan Payments:
Navient
P.O. Box 9000
Wilkes-Barre, PA 18773-9000

Cosigner Loan Payments:

Navient
P.O. Box 9988
Wilkes-Barre, PA 18773-9988

General Correspondence and Submitting Documents:
Navient
P.O. Box 9640
Wilkes-Barre, PA 18773-9640