How to Speak to a Live Person in TransUnion Customer Service

In order to speak to a live TransUnion customer service representative you need to call 1-800-916-8800 phone number. On a first prompt select 4. If you have a TransUnion file identification number you need to press 1 and then enter it. If you don’t have it then press 2 to speak to a TransUnion customer service representative.

If you need to use another TransUnion customer service option you can choose an appropriate one from the menu below:

  • To receive a copy of a TransUnion credit report press 1
  • To add a fraud alert or if you’re calling in response to a recent announcement about security breach and wish to place an initial fraud alert on your credit report press 2
  • Calling in reference to a score provided in a recent billing statement 3
  • To speak to a representative press 4

If you select 4 from the menu about you will proceed to the menu below:

  • If you have a TransUnion file identification number press 1
  • If not press 2

TransUnion Customer Service Options

TransUnion Phone Numbers

For credit disputes or to speak to a live representative dial 1-800-916-8800. Live customer service is available via this phone number Monday-Friday from 8am to 11pm EST.

To purchase a TransUnion credit report you should call 1-800-888-4213.

To place a fraud alert or a freeze on your TransUnion credit report you should call 1-888-909-8872.

To request free, annual TransUnion credit report you should call 1-877-322-8228.

TransUnion Mailing Address

For general inquiries use: TransUnion LLC
P.O. Box 1000
Chester, PA 19016
You can mail dispute forms to: TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000
To place a freeze on your credit report mail to: TransUnion LLC
P.O. Box 2000
Chester, PA 19016
Regarding child identity theft mail to: TransUnion Fraud Victim Assistance Department
P.O. Box 2000
Chester, PA 19016
To opt out from marketing offers mail to: TransUnion Name Removal Option
P.O. Box 505
Woodlyn, PA 19094

For more details on how to submit a mail to TransUnion and which forms to use please refer to TransUnion contact page

Reach Real Person in Transunion by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Transunion Facebook account or Transunion Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Transunion are provided above.

If you successfully reached a live customer service agent in Transunion please leave your instructions in the comments section below so everyone can use it.