Number for Live PersonIn order to speak to a live TransUnion customer service representative you need to call 1-800-916-8800 phone number. On a first prompt select 4. If you have a TransUnion file identification number you need to press 1 and then enter it. If you don’t have it then press 2 to speak to a TransUnion customer service representative.
If you need to use another TransUnion customer service option you can choose an appropriate one from the menu below:
- To receive a copy of a TransUnion credit report press 1
- To add a fraud alert or if you’re calling in response to a recent announcement about security breach and wish to place an initial fraud alert on your credit report press 2
- Calling in reference to a score provided in a recent billing statement 3
- To speak to a representative press 4
If you select 4 from the menu about you will proceed to the menu below:
- If you have a TransUnion file identification number press 1
- If not press 2
TransUnion Customer Service Options
TransUnion Phone Numbers
For credit disputes or to speak to a live representative dial 1-800-916-8800. Live customer service is available via this phone number Monday-Friday from 8am to 11pm EST.
To purchase a TransUnion credit report you should call 1-800-888-4213.
To place a fraud alert or a freeze on your TransUnion credit report you should call 1-888-909-8872.
To request free, annual TransUnion credit report you should call 1-877-322-8228.
TransUnion Mailing Address
| For general inquiries use: | TransUnion LLC P.O. Box 1000 Chester, PA 19016 |
| You can mail dispute forms to: |
TransUnion Consumer Solutions P.O. Box 2000 Chester, PA 19016-2000 |
| To place a freeze on your credit report mail to: |
TransUnion LLC P.O. Box 2000 Chester, PA 19016 |
Regarding child identity theft mail to: |
TransUnion Fraud Victim Assistance Department P.O. Box 2000 Chester, PA 19016 |
| To opt out from marketing offers mail to: |
TransUnion Name Removal Option P.O. Box 505 Woodlyn, PA 19094 |
For more details on how to submit a mail to TransUnion and which forms to use please refer to TransUnion contact page
