How to Talk to a Live Person in Verizon Prepaid Customer Service

In order to get to a live person in Verizon Prepaid customer service, you need to dial 1-888-294-6804 or *611. Make sure you do it from your prepaid cell phone since Verizon doesn’t let through any service calls made from outside of their network. You will be prompted to enter your prepaid phone number. After that, you need to press 2 in the following menu and 3 and 5 in further two menus. After that, the system will ask you to enter the passcode for your account. If you don’t know it please enter 00. After that system should connect you to Verizon prepaid live person customer service.

Contacting Verizon Prepaid customer service

Verizon Prepaid Discussion Forums

You can find answers to many of your questions on Verizon Prepaid discussion forums. These forums are also monitored by Verizon customer service live representatives and they may respond to questions asked there.

Verizon Prepaid customer service mail

You can contact Verizon Prepaid customer service via following mailing address:
Verizon Wireless
P.O. Box 291089
Columbia, SC 29229

Verizon Social Support

You can tweet Verizon Wireless support at @VZWSupport

You can also post a question via Facebook Messenger at

Verizon Wireless Live Chat Support

You can contact Verizon Wireless customer service via live chat at

Verizon Prepaid Headquarters

View Verizon Prepaid headquarters location on a map.

Reach Real Person in Verizon Prepaid by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Verizon Prepaid Facebook account or Verizon Prepaid Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Verizon Prepaid are provided above.

What to do if Verizon Prepaid Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Verizon Prepaid customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Verizon Prepaid Customer Service are the most accurate.

If you successfully reached a live customer service agent in Verizon Prepaid please leave your instructions in the comments section below so everyone can use it.

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