How to Talk to a Live Person in Wells Fargo Customer Service

In order to talk to a live person in Wells Fargo Customer Service you need to dial 1-800-869-3557 (1-800-TO-WELLS). The system will prompt you to enter your card or account number or say “Other options”. Say “Other options”. When the system starts reading you other options say “Customer Service”. After that, the automated system will start reading you available customer support options. You can either proceed with those or say “Customer Service” again to immediately get connected to Wells Fargo live customer service.

For your convenience below are other possible options available through Wells Fargo automated system on 1-800-869-3557. You can say:

  • Open a new account
  • Find a branch or ATM
  • Verify an account
  • Damaged Card

If you need help with Wells Fargo Online experience you should dial 1-800-956-4442. The system will prompt you to enter your account or card number or say “Other options”. To quickly proceed to live customer service say “Other options”. At the next prompt say “Customer service”. At the next prompt say again “Customer service”. The system will connect you to a next available Well Fargo representative.

For your convenience below are other possible options available through Wells Fargo automated system on 1-800-956-4442. You can say:

  • Account Information
  • Mortgage
  • New Account

Wells Fargo Customer Service Options

Wells Fargo Customer Service Phone Numbers

Customer support is available via 1-800-869-3557 (1-800-TO-WELLS). Live customer service support is available via this number 24/7.

Wells Fargo Online customer service is available via 1-800-956-4442. Live customer service support is available via this number 24/7.
Other phone support options:

Portfolio by Wells Fargo 1-800-378-0575
Express Send Service 1-800-556-0605
Wells FargoForeign Exchange 1-800-626-9430
Wells Fargo Military Banking 1-855-872-2932 (1-855-USA-2WFB)
Wells Fargo Credit Cards Account Management 1-800-642-4720
Credit Cards Account Management International 1-925-825-7600 (24 hours a day, 7 days a week)
Credit cards Apply by Phone 1-800-932-6736
Wells Fargo Credit Cards Application Status 1-800-967-9521
Wells Fargo American Express® Application Status 1-877-514-3717
Monday – Fridaay from 5am to 7pm
Saturday from 8.30am to 5pm PST
Redeem Rewards 1-877-517-1358
New, replacement, lost debit card 1-800-869-3557
Wells Fargo Debit card customer service 1-800-288-2288

Wells Fargo Insurance Claims and Property Repairs customer service department

For steps and details about how to file property insurance claim visit Wells Fargo Claims and Repairs web page.

You can also contact Contact the Wells Fargo Disaster Assistance Team via 1-888-818-9147 for Mortgages and 1-866-355-1540 for Home Equity.

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