If you need to speak to a live customer service representative in Straight Talk customer service you need to dial 1-877-430-2355 (1-877-430-CELL). To speak with a live agent, you need to press 1 (for English), press 5 (For any other service including tech support), then say “I don’t have one” or to enter your Straight Talk phone number, after say “I don’t have one” again and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To refill your service or add a plan from your reserve press 1
- To activate or transfer your phone number press 2
- To enroll in auto-refill press 3
- To change your phone number press 4
- For any other service including tech support press 5
- To repeat this menu press 0
Straight Talk Customer Service Hours
Live customer service representatives from Straight Talk are available from 8am to 11:45pm EST Monday-Sunday.
Straight Talk Customer Service Phones
- Straight Talk customer service phone number is 1-877-430-2355 (1-877-430-CELL). Live customer service representatives from Straight Talk are available from 8am to 11:45pm EST Monday-Sunday.
- For Sim Customers you need to dial 1-855-222-CELL(2355).
- For Home Phone you need to dial 1-800-299-7784.
- For Mobile Hotspot you need to dial 1-877-430-CELL(2355).
Straight Talk Social Networks Customer Service
- Straight Talk customer service could be contacted via Straight Talk Facebook page. Typically Straight Talk customer service representative replies within an hour.
- You can also reach Straight Talk support via Straight Talk Twitter page
- You can view latest Straight Talk videos on Straight Talk Youtube page
- You can view latest Straight Talk photos on Straight Talk Instagram page
Straight Talk Mailing Addresses
Straight Talk, Inc:
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
Straight Talk Live Chat
Straight Talk live chat is available via this live chat link. Navigate to it and click on the red button which says “Click to live chat”.
Straight Talk support e-mail
- For member of the media send an e-mail to [email protected]
Straight Talk Help Center
You can get more information about Straight Talk on the Straight Help page.
Straight Talk Opening Hours
You can find more information about Straight Talk opening hours on the Straight Talk Locations Page.
Straight Talk Headquarters
View Straight Talk headquarters location on a map.
Reach Real Person in Straight Talk by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Straight Talk Facebook account or Straight Talk Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Straight Talk are provided above.
What to do if Straight Talk Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Straight Talk customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Straight Talk Customer Service are the most accurate.
If you successfully reached a live customer service agent in Straight Talk please leave your instructions in the comments section below so everyone can use it.