Number for Live PersonIn order to speak to a live person in Greyhound customer service, you need to dial 1-877-943-3530. For contact with a live agent, you need to stay on the line.
Greyhound Customer Service Options
Greyhound Phone Customer Service
- For ticket, fare & travel info you need to dial 1-800-231-2222. Representatives are available 24/7.
- For lost or damaged baggage you need to dial 1-214-849-6246. Representatives are available Monday – Friday 5am – 11pm CT.
- For road rewards inquiries you need to dial 1-877-943-3530. Representatives are available 24/7.
- For problems with website or app you need to dial 1-800-268-9000. Representatives are available 24/7.
- To travel for business by Greyhound you need to dial 1-800-440-7712. Representatives are available Monday – Friday 6:30am – 8pm CT.
Greyhound Virtual Support Assistant
You can start a chat session with a Greyhound Virtual Support representative on the following page
https://www.greyhound.com/en/help-and-info/contact-us
Greyhound Social Support
- Greyhound customer support could be contacted via Greyhound Facebook page
- You can also reach Greyhound support via Greyhound Twitter page
- You can also reach Greyhound support via Greyhound Youtube page
Greyhound Mail Support
For refunds:
Greyhound Lines, Inc
P.O. Box 660691, MS 470
Dallas, TX 75266-0691
For Lost or Damaged Baggage:
Greyhound Lines, Inc
P.O. Box 660691, MS 470
Dallas, TX 75266-0691
Greyhound Headquarters
View Greyhound headquarters location on a map.
Reach Real Person in Greyhound by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Greyhound Facebook account or Greyhound Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Greyhound are provided above.
What to do if Greyhound Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Greyhound customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Greyhound Customer Service are the most accurate.
If you successfully reached a live customer service agent in Greyhound please leave your instructions in the comments section below so everyone can use it.