If you need to speak to a live customer service representative in ERCOT customer service you need to dial 1-888-782-8477. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 5-10 minutes).

ERCOT Customer Service Hours

Live customer service representatives from ERCOT are available 24 hours a day seven days a week.

ERCOT Customer Support Phones

• ERCOT Customer Support Phone is 1-888-782-8477. Live customer service representatives from ERCOT are available 24 hours a day seven days a week.
• For Client Services for Market Participants you need to dial 1-512-248-3900.
• For Report technical issues related to data and system administration, automated communications, or other IT issues you need to dial 1-512-248-6800 option 2 or 1-866-870-8124.
• For Media Relations you need to dial 1-512-275-7432.
• For Government Relations you need to dial 1-512-225-7011.
• For Submit Ethics Report you need to dial 1-866-384-4277.
• For Other Resources Outside ERCOT (find or switch electric providers) you need to dial 1-866-797-4839.
• For Other Resources Outside ERCOT (file a complaint about an electric provider) you need to dial 1-888-782-8477.

Electric Reliability Council of Texas Social Networks Customer Service

• ERCOT customer service could be contacted via ERCOT Facebook page. Typically ERCOT customer service representative replies within an hour.
• You can also reach ERCOT support via ERCOT Twitter page
• You can view latest ERCOT videos on ERCOT Youtube page
• You can message a live customer service representative using ERCOT Linkedin page

ERCOT Live Chat Support

ERCOT doesn’t offer live chat support. The best way to contact ERCOT is to call them at 1-888-782-8477.

ERCOT support e-mail

• To request records, documents or legal information use the following ERCOT contact form.
• To contact ERCOT support send an e-mail to [email protected]
• For Client Services for Market Participants send an e-mail to [email protected]
• For Report technical issues related to data and system administration, automated communications, or other IT issues send an e-mail to [email protected]
• For Media Relations send an e-mail to [email protected]
• For Government Relations support send an e-mail to [email protected]

ERCOT Help Center

• You can get more information about ERCOT Customers on the ERCOT page.

ERCOT Opening Hours

24 hours a day seven days a week

Electric Reliability Council Of Texas Headquarters

View Electric Reliability Council Of Texas headquarters location on a map.

Reach Real Person in Electric Reliability Council Of Texas by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Electric Reliability Council Of Texas Facebook account or Electric Reliability Council Of Texas Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Electric Reliability Council Of Texas are provided above.

What to do if Electric Reliability Council Of Texas Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Electric Reliability Council Of Texas customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Electric Reliability Council of Texas Customer Service are the most accurate.

If you successfully reached a live customer service agent in Electric Reliability Council Of Texas please leave your instructions in the comments section below so everyone can use it.