If you need to speak to a live customer service representative in IBM customer service you need to dial 1-800-426-4968. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).
Also you can use other customer service phone number. To speak with a live agent, you need to dial 1-800-426-7378, then press 2 and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling about the Lenovo products, including System X press 1.
- For all of their products in solution supported by IBM press 2.
IBM Customer Service Hours
Live customer service representatives from IBM are available 24 hours a day seven days a week.
IBM Customer Service Phones
- IBM customer service phone number is 1-800-426-4968. Live customer service representatives from IBM are available 24 hours a day seven days a week.
- For information about shopping you need to dial 1-888-SHOP-IBM (1-888-746-7426).
- For IBM Hardware and Software Support you need to dial 1-800-426-7378.
- For IBM Software Support for Softek (TDMF, z/OS and ZDMF) you need to dial 1-800-667-6383.
IBM Social Networks Customer Service
- IBM customer service could be contacted via IBM Facebook page. Typically IBM customer service representative replies within an hour.
- You can also reach IBM support via IBM Twitter page
- You can view latest IBM videos on IBM Youtube page
IBM Mailing Addresses
IBM North America:
590 Madison Avenue
New York, NY 10022
1 New Orchard Road
Armonk, New York 10504-1722
IBM Live Chat Support
IBM doesn’t offer live chat support. The best way to contact IBM is to call them at 1-800-426-4968.
IBM support e-mail
- For General inquiries send an e-mail to [email protected]
- To contact IBM via e-mail use the following IBM contact form
IBM Help Center
You can get more information about IBM on the IBM Support page.
IBM Opening Hours
24 hours a day seven days a week.
View Ibm headquarters location on a map.
Reach Real Person in Ibm by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ibm Facebook account or Ibm Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ibm are provided above.
What to do if Ibm Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ibm customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in IBM Customer Service are the most accurate.
If you successfully reached a live customer service agent in Ibm please leave your instructions in the comments section below so everyone can use it.