How to Talk to a Live Person in IBM Customer Service

If you need to speak to a live customer service representative in IBM customer service you need to dial 1-800-426-4968. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).

Also you can use other customer service phone number. To speak with a live agent, you need to dial 1-800-426-7378, then press 2 and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about the Lenovo products, including System X press 1.
  • For all of their products in solution supported by IBM press 2.

IBM Customer Service Hours

Live customer service representatives from IBM are available 24 hours a day seven days a week.

IBM Customer Service Phones

  • IBM customer service phone number is 1-800-426-4968. Live customer service representatives from IBM are available 24 hours a day seven days a week.
  • For information about shopping you need to dial 1-888-SHOP-IBM (1-888-746-7426).
  • For IBM Hardware and Software Support you need to dial 1-800-426-7378.
  • For IBM Software Support for Softek (TDMF, z/OS and ZDMF) you need to dial 1-800-667-6383.

IBM Social Networks Customer Service

IBM Mailing Addresses

IBM North America:
590 Madison Avenue
New York, NY 10022
United States

Corporate headquarters:
1 New Orchard Road
Armonk, New York 10504-1722
United States

IBM Live Chat Support

IBM doesn’t offer live chat support. The best way to contact IBM is to call them at 1-800-426-4968.

IBM support e-mail

IBM Help Center

You can get more information about IBM on the IBM Support page.

IBM Opening Hours

24 hours a day seven days a week.

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