How to Talk to a Live Person in Salesforce Customer Service

If you need to speak to a live customer service representative in Salesforce customer service you need to dial 1-800-667-6389. To speak with a live agent, you need to press 2, then press 2 and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For sales press 1.
  • For technical support press 2.
  • For billing press 3.
  • For a company directory press 4.
  • To repeat this menu press 9.

Also you can reach Salesforce customer service by requesting a callback. To speak with a live agent, you need to go to the Salesforce page, press “Contact Us” blue link on the top of the page, press “Request a call”, fill out the form and press “Contact Me”.

Salesforce Customer Service Hours

Live customer service representatives from Salesforce are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.

Salesforce Customer Service Phones

  • Salesforce customer service phone number is 1-800-667-6389. Live customer service representatives from Salesforce are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.

Salesforce Social Networks Customer Service

Salesforce Live Chat Support

You can start a live chat session with a Salesforce Support Agent on the Salesforce Contact Me page.
First of all you need fill out the form, then press “Contact Me”. After you can click a “Let’s Chat” blue button on the bottom of the page.

Salesforce support e-mail

Salesforce doesn’t offer live support via e-mail.

Salesforce Help Center

You can find more information about Salesforce on the Salesforce page.

Your enterprise specific Salesforce help could be accessed via Salesforce Self Help Portal.

Salesforce Opening Hours

Monday 8am to 8pm EST
Tuesday 8am to 8pm EST
Wednesday 8am to 8pm EST
Thursday 8am to 8pm EST
Friday 8am to 8pm EST
Saturday closed
Sunday closed

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