If you need to speak to a live customer service representative in Salesforce customer service you need to dial 1-800-667-6389. To speak with a live agent, you need to press 2, then press 2 and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For sales press 1.
- For technical support press 2.
- For billing press 3.
- For a company directory press 4.
- To repeat this menu press 9.
Also you can reach Salesforce customer service by requesting a callback. To speak with a live agent, you need to go to the Salesforce page, press “Contact Us” blue link on the top of the page, press “Request a call”, fill out the form and press “Contact Me”.
Salesforce Customer Service Hours
Live customer service representatives from Salesforce are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
Salesforce Customer Service Phones
- Salesforce customer service phone number is 1-800-667-6389. Live customer service representatives from Salesforce are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
Salesforce Social Networks Customer Service
- Salesforce customer service could be contacted via Salesforce Facebook page. Typically Salesforce customer service representative replies within an hour.
- You can also reach Salesforce support via Salesforce Twitter page
- You can view latest Salesforce videos on Salesforce Youtube page
Salesforce Live Chat Support
You can start a live chat session with a Salesforce Support Agent on the Salesforce Contact Me page.
First of all you need fill out the form, then press “Contact Me”. After you can click a “Let’s Chat” blue button on the bottom of the page.
Salesforce support e-mail
Salesforce doesn’t offer live support via e-mail.
Salesforce Help Center
You can find more information about Salesforce on the Salesforce page.
Your enterprise specific Salesforce help could be accessed via Salesforce Self Help Portal.
Salesforce Opening Hours
Monday 8am to 8pm EST
Tuesday 8am to 8pm EST
Wednesday 8am to 8pm EST
Thursday 8am to 8pm EST
Friday 8am to 8pm EST
Reach Real Person in Salesforce by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Salesforce Facebook account or Salesforce Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Salesforce are provided above.
What to do if Salesforce Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Salesforce customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Salesforce Customer Service are the most accurate.
If you successfully reached a live customer service agent in Salesforce please leave your instructions in the comments section below so everyone can use it.