If you need to speak to a live customer service representative in ASUS customer service you need to dial 1-888-678-3688. To speak with a live agent, you need to press any key at the main menu and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For eShop and eStories order inquiries press 1.
- For Proart series press 2.
- For notebooks press 3.
- For tablet, mobile phones and wearables press 4.
- For Chrome products, desktops, all-in-one PCs, Vivo PCs and Nexus player press 5.
- For support with motherboards, networking, wireless, servers, workstation, graphics card, displays and multimedia press 6.
- To repeat this message press pound.
ASUS Customer Service Hours
Live customer service representatives from ASUS are available from 6am to 9pm PST Monday-Friday, from 6am to 5pm PST Saturday-Sunday.
ASUS Customer Service Phones
- ASUS customer service phone number is 1-888-678-3688. Live customer service representatives from ASUS are available from 6am to 9pm PST Monday-Friday, from 6am to 5pm PST Saturday-Sunday.
- For Component Product and Proart series Support you need to dial 1-812-282-2787.
- For ASUS Store Support you need to dial 1-855-755-2787.
- For System Product Support (Soutien en Français) you need to dial 1-888-616-2787.
- For Component Product Support (Soutien en Français) you need to dial 1-905-370-2787.
- For Commercial Support (English) you need to dial 1-888-606-2787.
ASUS Social Networks Customer Service
- ASUS customer service could be contacted via ASUS Facebook page. Typically ASUS customer service representative replies within an hour.
- You can also reach ASUS support via ASUS Twitter page
- You can view latest ASUS videos on ASUS Youtube page
- You can view latest ASUS photos on ASUS Instagram page
ASUS Live Chat Support
You can start a live chat session with a ASUS Support Agent on the ASUS Support page by clicking a “Need Help?” blue button on the bottom of the screen.
ASUS support e-mail
- For AIO, desktop, laptop, and phone, please contact send e-mail to [email protected]
- For mini PC, server, monitor, networking and projector send e-mail to [email protected]
- For customized PC order inquiries send e-mail to [email protected]
ASUS Help Center
You can get more information about ASUS on the ASUS Support page.
ASUS Opening Hours
Monday 6am to 9pm PST
Tuesday 6am to 9pm PST
Wednesday 6am to 9pm PST
Thursday 6am to 9pm PST
Friday 6am to 9pm PST
Saturday 6am to 5pm PST
Sunday 6am to 5pm PST
Reach Real Person in Asus by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Asus Facebook account or Asus Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Asus are provided above.
What to do if Asus Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Asus customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in ASUS Customer Service are the most accurate.
If you successfully reached a live customer service agent in Asus please leave your instructions in the comments section below so everyone can use it.