How to Talk to a Live Person in BMW Customer Service

If you need to speak to a live customer service representative in BMW you need to dial 1-800-831-1117. To speak with a live agent, you need to say “agent” or press 0 and stay on the line (typical waiting time is about 1-15 minutes).

BMW Customer Service Hours

Live customer service representatives from BMW are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, Saturday-Sunday closed.

BMW Customer Support Phones

  • BMW Customer Support Phone is 1-800-831-1117. Live customer service representatives from BMW are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, Saturday-Sunday closed.
  • For BMW Genius Hotline you need to dial 1-844-443-6487. Live customer service representatives are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, from 10am to 7pm ET Saturday, Sunday closed.
  • For BMW i Hotline you need to dial 1-855-236-1025. Live customer service representatives are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, Saturday-Sunday closed.
  • For BMW Key Replacement you need to dial 1-888-575-5397.
  • For Safety Recalls you need to dial 1-800-525-7417.

BMW Social Networks Customer Service

BMW Mailing Addresses

BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731

BMW Live Chat Support

BMW doesn’t offer live chat support. The best way to contact BMW is to call them at 1-800-831-1117.

BMW support e-mail

BMW doesn’t offer live support via e-mail.

BMW Fax Number

BMW does not have a fax number. You can use 1-800-831-1117 phone number to contact BMW.

BMW Help Center

BMW Opening Hours

Monday 9am to 9pm ET
Tuesday 9am to 9pm ET
Wednesday 9am to 9pm ET
Thursday 9am to 9pm ET
Friday 9am to 6pm ET
Saturday closed
Sunday closed

Categories

Updated on in Automotive