If you need to speak to a live customer service representative in BMW you need to dial 1-800-831-1117. To speak with a live agent, you need to say “agent” or press 0 and stay on the line (typical waiting time is about 1-15 minutes).
BMW Customer Service Hours
Live customer service representatives from BMW are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, Saturday-Sunday closed.
BMW Customer Support Phones
- BMW Customer Support Phone is 1-800-831-1117. Live customer service representatives from BMW are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, Saturday-Sunday closed.
- For BMW Genius Hotline you need to dial 1-844-443-6487. Live customer service representatives are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, from 10am to 7pm ET Saturday, Sunday closed.
- For BMW i Hotline you need to dial 1-855-236-1025. Live customer service representatives are available from 9am to 9pm ET Monday-Thursday, from 9am to 6pm ET Friday, Saturday-Sunday closed.
- For BMW Key Replacement you need to dial 1-888-575-5397.
- For Safety Recalls you need to dial 1-800-525-7417.
BMW Social Networks Customer Service
- BMW customer service could be contacted via BMW Facebook page. Typically BMW customer service representative replies within an hour.
- You can also reach BMW support via BMW Twitter page
- You can view latest BMW photos on BMW Instagram page
- You can view latest BMW videos on BMW Youtube page
BMW Mailing Addresses
BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
BMW Live Chat Support
BMW doesn’t offer live chat support. The best way to contact BMW is to call them at 1-800-831-1117.
BMW support e-mail
BMW doesn’t offer live support via e-mail.
BMW Fax Number
BMW does not have a fax number. You can use 1-800-831-1117 phone number to contact BMW.
BMW Help Center
- You can get more information about BMW Customers on the BMW Customers Support page.
BMW Opening Hours
Monday 9am to 9pm ET
Tuesday 9am to 9pm ET
Wednesday 9am to 9pm ET
Thursday 9am to 9pm ET
Friday 9am to 6pm ET
Reach Real Person in Bmw by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Bmw Facebook account or Bmw Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Bmw are provided above.
What to do if Bmw Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Bmw customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in BMW Customer Service are the most accurate.
If you successfully reached a live customer service agent in Bmw please leave your instructions in the comments section below so everyone can use it.