If you need to contact a live person in Toyota customer service you need to dial 1-800-331-4331. To speak with a live agent, you need to press 5 at the first prompt, then press 5 at the second prompt and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling about the Mirai fuel cell vehicle press 8.
- For roadside assistance press 1.
- If you are calling about a recall or recent media release press 2.
- If you are calling about an existing case or you know your parties extension press 3.
- If you would like to share a concern or problem press 4.
- If you have general questions about Toyota, our product or dealers press 5.
- To repeat this menu press star.
Toyota Customer Service Hours
Toyota live customer service agents are available from 7am to 7pm CST Monday-Friday and from 7am to 4:30pm CST Saturday.
Toyota Customer Service Phones
- Toyota customer service phone number is 1-800-331-4331. Live customer service representatives are available from 7am to 7pm CT Monday-Friday and from 7am to 4:30pm CT Saturday.
- For TTY/TDD Users you need to dial 1-800-331-4331.
- Toyota Financial customer service phone number in Continental US is 1-800-874-8822.
- Toyota Vehicle Service Agreement customer service phone number is 1-800-228-8559.
- Toyota Prepaid Maintenance Plans and Toyota Auto Care customer service phone number is 1-800-228-8559.
- Toyota Guaranteed Auto Protection (GAP) customer service phone number is 1-800-255-8713.
- Toyota Excess Wear and Use Protection (EWU) customer service phone number is 1-888-548-8821.
- Toyota Tire & Wheel Protection (T&W) and Key Replacement customer service phone number is 1-855-999-0518.
- Toyota Credit Life and Disability Insurance Claims (CLAH) customer service phone number is 1-800-445-8154.
Toyota Social Networks Customer Service
- Toyota customer service could be contacted via Toyota Facebook page. Typically customer service representative replies within an hour.
- You can also reach Toyota support via Toyota Twitter page
- You can view latest Toyota videos on Toyota Youtube page
- You can view latest Toyota photos on Toyota Instagram page
Toyota Live Chat Support
Toyota doesn’t offer live chat support. Best way to contact Toyota is to call them at 1-800-331-4331.
Toyota Mailing Addresses
Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001
Toyota email Customer Service
To contact Toyota via e-mail use following Toyota contact form.