If you need to contact a live person in Toyota customer service you need to dial 1-800-331-4331. To speak with a live agent, you need to press 5 at the first prompt, then press 5 at the second prompt and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling about the Mirai fuel cell vehicle press 8.
- For roadside assistance press 1.
- If you are calling about a recall or recent media release press 2.
- If you are calling about an existing case or you know your parties extension press 3.
- If you would like to share a concern or problem press 4.
- If you have general questions about Toyota, our product or dealers press 5.
- To repeat this menu press star.
Toyota Customer Service Hours
Toyota live customer service agents are available from 7am to 7pm CST Monday-Friday and from 7am to 4:30pm CST Saturday.
Toyota Customer Service Phones
- Toyota customer service phone number is 1-800-331-4331. Live customer service representatives are available from 7am to 7pm CT Monday-Friday and from 7am to 4:30pm CT Saturday.
- For TTY/TDD Users you need to dial 1-800-331-4331.
- Toyota Financial customer service phone number in Continental US is 1-800-874-8822.
- Toyota Vehicle Service Agreement customer service phone number is 1-800-228-8559.
- Toyota Prepaid Maintenance Plans and Toyota Auto Care customer service phone number is 1-800-228-8559.
- Toyota Guaranteed Auto Protection (GAP) customer service phone number is 1-800-255-8713.
- Toyota Excess Wear and Use Protection (EWU) customer service phone number is 1-888-548-8821.
- Toyota Tire & Wheel Protection (T&W) and Key Replacement customer service phone number is 1-855-999-0518.
- Toyota Credit Life and Disability Insurance Claims (CLAH) customer service phone number is 1-800-445-8154.
Toyota Social Networks Customer Service
- Toyota customer service could be contacted via Toyota Facebook page. Typically customer service representative replies within an hour.
- You can also reach Toyota support via Toyota Twitter page
- You can view latest Toyota videos on Toyota Youtube page
- You can view latest Toyota photos on Toyota Instagram page
Toyota Live Chat Support
Toyota doesn’t offer live chat support. Best way to contact Toyota is to call them at 1-800-331-4331.
Toyota Mailing Addresses
Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001
Toyota email Customer Service
To contact Toyota via e-mail use following Toyota contact form.
View Toyota headquarters location on a map.
Reach Real Person in Toyota by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Toyota Facebook account or Toyota Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Toyota are provided above.
What to do if Toyota Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Toyota customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Toyota Customer Service are the most accurate.
If you successfully reached a live customer service agent in Toyota please leave your instructions in the comments section below so everyone can use it.