If you need to contact a live person in Southwest Airlines customer service you need to dial 1-800-435-9792. To get connected to a live customer service you should listen to all the automatic messages and at the end, you will be connected to a live agent.
For your convenience we included the main menu of the Southwest Airlines customer service system below:
- If you have questions regarding your rapid rewards account or if you’re in a list member press 1
- To make a new reservation or pay for an existing reservation press 2
- To make changes to an existing reservation press 3
- If you’re calling for a flight information press 4
- For other called press 5
- To hear those choices again press 9
Southwest Airlines Service Options
Southwest Airlines Phone Customer Service
- For status on a delayed bag you need to dial 1-888-202-1024.
- For pay taxes & fees prior to international travel at the Southwest Airlines Ticket Counter you need to dial 1-800-435-9792.
Southwest Airlines Social Support
- Southwest Airlines customer support could be contacted via Southwest Airlines Facebook page
- You can also reach Southwest Airlines support via Southwest Airlines Twitter page
- Southwest Airlines customer support could be contacted via Southwest Airlines Instagram page
Southwest Airlines Mail Support
P.O. Box 36647-1CR
Dallas, Texas 75235