How to Talk to a Live Person in Southwest Airlines Customer Service

If you need to contact a live person in Southwest Airlines customer service you need to dial 1-800-435-9792. To get connected to a live customer service you should listen to all the automatic messages and at the end, you will be connected to a live agent.

For your convenience we included the main menu of the Southwest Airlines customer service system below:

  • If you have questions regarding your rapid rewards account or if you’re in a list member press 1
  • To make a new reservation or pay for an existing reservation press 2
  • To make changes to an existing reservation press 3
  • If you’re calling for a flight information press 4
  • For other called press 5
  • To hear those choices again press 9

Southwest Airlines Service Options

Southwest Airlines Phone Customer Service

  • For status on a delayed bag you need to dial 1-888-202-1024.
  • For pay taxes & fees prior to international travel at the Southwest Airlines Ticket Counter you need to dial 1-800-435-9792.

Southwest Airlines Social Support

Southwest Airlines Mail Support

Southwest Airlines

P.O. Box 36647-1CR

Dallas, Texas 75235


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