Talk to a Live Person in FedEx Customer Service

If you need to talk to a live person at FedEx customer service you need to dial 1-800-463-3339 phone number. First of all, you need to say “give me options”, after that say “more options” or press 7 at the first prompt, say “even more options” or press 7 at the second and say “it’s something else” or press 8 at the third. After that, you need to stay on the line and the automated phone system will connect you to a live customer service agent from FedEx.

Alternatively you can use the following other available options:

  • Say “schedule a pick up from my address” or press 1.
  • Say “pick up my package from FedEx location” or press 2.
  • Say “shipment status and delivery information” or press 3
  • Say “billing and payment” or press 4
  • Say “find a FedEx location” or press 5
  • Say “get rate” or press 6
  • Say “more options” or press 7

If you say “more options” or press 7 in the above menu you will get the following sub-menu:

  • Say “technical support” or press 1.
  • Say “FedEx office” or press 2.
  • Say “order supplies” or press 3
  • Say “claims” or press 4
  • Say “get the status of the pick up” or press 5
  • Say “cancel pick up” or press 6
  • Say “even more options” or press 7

Then if you say “even more options” or press 7 in the above menu you will get the following sub-menu:

  • Say “FedEx account” or press 1.
  • Say “schedule a return pick up” or press 2.
  • Say “return a call” or press 3
  • Say “freight” or press 4
  • Say “international services” or press 5
  • Say “holiday information” or press 6
  • Say “dangerous goods” or press 7
  • Say “it’s something else” or press 8

FedEx Customer Service Hours

Live customer service representatives from FedEx are available from 7.30am to 7.30pm EST Monday-Friday, 7.30am to 5pm EST Saturday-Sunday.

FedEx Customer Service Options

FedEx Phone Customer Service

  • FedEx Customer Support Phone is 1-800-463-3339. Live customer service representatives are available from 7.30am to 7.30pm EST Monday-Friday, 7.30am to 5pm EST Saturday-Sunday.
  • For U.S. International Customer Service you need to dial 1-800-247-4747.
  • For U.S. TDD (Telephone Device for the Deaf) Services you need to dial 1-800-238-4461. Customer service hours of operation are 7am to 8pm CST Monday-Sunday.
  • For Hearing Impaired Relay Desk you need to dial 1-888-464-0709.
  • For U.S. Billing Inquiries you need to dial 1-800-622-1147.
  • For U.S. FedEx Express Freight Services you need to dial 1-800-332-0807.
  • You can find all customer service phone numbers on the FedEx Contact page.

FedEx Virtual Support Assistant

You can start a chat session with a FedEx Virtual Support representative on the site
https://www.fedex.com/en-us/customer-support.html

FedEx Social Networks Support

FedEx Mail

FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx TDD/Hearing Impaired Customer Service Operations:
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116

FedEx TDD/Hearing Impaired Customer Service Operations:
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116

FedEx Corp. Revenue Services:
3965 Airways, Module G
Memphis, TN 38116

FedEx Cargo Claims Department:
P.O. Box 26628
Salt Lake City, UT 84126

FedEx Customer Relations:
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx Help Center

FedEx support e-mail

FedEx doesn’t offer live support via e-mail.

FedEx Opening Hours

Monday 7:30am to 7:30pm EST
Tuesday 7:30am to 7:30pm EST
Wednesday 7:30am to 7:30pm EST
Thursday 7:30am to 7:30pm EST
Friday 7:30am to 7:30pm EST
Saturday 7:30am to 5pm EST
Sunday 7:30am to 5pm EST

Fedex Headquarters

View Fedex headquarters location on a map.

Reach Real Person in Fedex by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Fedex Facebook account or Fedex Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Fedex are provided above.

What to do if Fedex Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Fedex customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on Talk to a Live Person in FedEx Customer Service are the most accurate.

If you successfully reached a live customer service agent in Fedex please leave your instructions in the comments section below so everyone can use it.

Fedex Customer Ratings and Reviews

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