How to Talk to a Live Person in Eastlink Customer Service

If you need to speak to a live customer service representative in Eastlink you need to dial 1-888-345-1111. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To use our convenient self-service options to obtain your account balance, make and manage credit card payments or verify your scheduled appointment press 1.
  • To buy or add services press 2.
  • For billing questions or to change or cancel your services press 3.
  • For technical help if your services are not working properly press 4.
  • For business services dial 877-813-1727.
  • If you’re excavating or inquiring about the location of buried fiber press 6.
  • To reach our main office dial 902-484-2800.
  • To repeat this menu press 9.

Eastlink Customer Service Hours

Live customer service representatives from Eastlink are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.

Eastlink Customer Support Phones

  • Eastlink Customer Support Phone is 1-888-345-1111. Live customer service representatives from Eastlink are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday, Sunday closed.
  • For Business Services you need to dial 1-877-813-1727. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Beyond Tech Support you need to dial 1-888-525-4253.
  • For International Traveller Support you need to dial 1‑902‑407‑8888.
  • For Media Contact you need to dial 1-902-446-1939.

Eastlink Social Networks Customer Service

Eastlink Mailing Addresses

P.O. Box 8660,
Station “A”
Halifax, Nova Scotia
B3K 5M3

Eastlink Live Chat Support

You can start a live chat session with a Eastlink Support Agent on the Eastlink Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.

Eastlink support e-mail

Eastlink doesn’t offer live support via e-mail.

Eastlink Fax Number

Eastlink does not have a fax number. Instead you can use 1-888-345-1111 phone number to contact Eastlink.

Eastlink Help Center

Eastlink Opening Hours

You can find more information about Eastlink opening hours on the Eastlink Stores Locator Page.

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