How to Talk to a Live Person in Victoria’s Secret Customer Service

If you need to contact a live person in Victoria’s Secret customer service you need to dial 1-800-411-5116. To speak with a live agent, you need to press 0 and stay on the line (typical waiting time is about 5-20 minutes).

Alternatively you can use the following other options available through Victoria’s Secret phone customer service system:

  • For billing or account questions regarding your Victoria’s Secret Credit Card press 1.
  • To place an order or to inquire about our merchandise press 2.
  • For all other customer services inquiries press 0.
  • To repeat this menu options press star.

Victoria’s Secret Service Options

Victoria’s Secret Customer Service Hours

Victoria’s Secret live customer service agents are available 24 hours a day seven days a week.

Victoria’s Secret Phone Customer Service

  • For Angel Credit Card Customer Service you need to dial 1-800-695-9478.
  • For Victoria’s Secret Stories in the United State you need to dial 1-855-866-5810. This phone number is available 7 days a week from 8am through 12am EST.
  • Victoria’s Secret Social Networks Support

  • You can message a live customer service representative using Victoria’s Secret Facebook page
  • You can also message live customer service representatives using Victoria’s Secret Twitter
  • You can view latest Victoria’s Secret videos on Victoria’s Secret Youtube Channel
  • You can view latest Victoria’s Secret instagram photos on Victoria’s Secret Instagram page
  • Victoria’s Secret Virtual Support Agent

    You can start a chat session with a Victoria’s Secret customer service agent on the site┬áby clicking the “Live chat” button.

    Victoria’s Secret Customer Service Mailing Addresses

    Victoria’s Secret

    North American Office

    P.O. Box 16589

    Columbus, Ohio 43216-6589


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